CLASSIFICATION & REGULAR HOURS

Hours per Week: 35
Salary Grade: 13
Please note, this position is a 1-year temporary full-time contract opportunity with benefits.

ABOUT US

The Department of Western Technology Services (WTS) is a central source committed to providing high-quality, cost-effective technology solutions and services to the campus community in support of the teaching and research missions of the University. WTS works collaboratively with other IT groups within Western’s faculties and support units to leverage central supported technology solutions and services where it makes sense.
The eLearning Technology Team is a unit within WTS providing Western faculty, staff, and students with the best possible resources to enable effective use of technology in teaching and learning. We believe in continual learning, and use ongoing research, testing, collaboration, and training to develop and maintain a suite of technology tools that are leading edge and endeavour to engage our user community in the best use of these resources.
In 1994, Western established an Instructional Technology Resource Centre (ITRC). The Centre is staffed, predominantly, by a team of undergraduate students and its mandate is to assist Western’s faculty who wish to incorporate the use of technology in their course delivery. The Centre is highly regarded as a valuable resource for faculty. The eLearning Technology team manages the ITRC and provides the mentoring, guidance and leadership to the students who work in the Centre during their undergraduate studies at Western.

QUALIFICATIONS

Education:

• Undergraduate Degree in a relevant discipline required
• Undergraduate Degree in Information & Media Studies, Information Technology, Educational Technology or related field preferred

Experience:

• This role is ideal for a recent graduate seeking to apply their skills in a practical environment
• 2 years of experience providing instructional design support and working with eLearning technologies in a higher education setting preferred
• Experience working in an Instructional Technology Centre environment preferred

Knowledge, Skills & Abilities:

• Knowledge of technologies, e-Learning principles, strategies and tools in a higher education context
• Familiarity with the best practices in course design, development and evaluation would be an asset
• Ability to apply creativity, innovation and resourcefulness to daily work
• Attention to detail with an ability to retrieve, analyze and synthesize sizable amounts of data, while ensuring that information is accurate and comprehensive
• Ability to work with a variety of faculty members, subjects and teaching styles
• Ability to adapt to change and learn new technical and organization concepts and processes
• Intermediate computer skills in Microsoft Office
• Intermediate computer skills with software and applications related to e-learning and instructional design would be preferred including Web Design (HTML, CSS, WordPress, CMS, H5P), Graphic Design (Photoshop, Illustrator, InDesign), Photography (DSLR Cameras, Studio Lighting, Photoshop, Lightroom), Learning Module Development (Storyline, Captivate), and Video Creation/Editing (Video DSLRs/Camcorders, Premiere, After Effects, Final Cut Pro)
• Capable of quickly learning new software with the ability and willingness to stay abreast of technological developments
• Communication skills to describe technical concepts effectively to both novice and sophisticated users with the ability to write clear, concise and accurate technical documentation
• Ability to produce high-quality results and workable solutions that meet client needs
• Ability and willingness to employ a consultative and collaborative approach to addressing issues and making decisions
• Ability to handle details with a high degree of accuracy and to organize and prioritize a high volume of work to meet deadlines
• Commitment to ongoing professional development with a desire to take on new challenges
• Ability to take responsibility for own work and ensure that deadlines are met and outcomes are achieved
• Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
• Team player with the ability to work collaboratively and actively contribute in meetings and in team settings

Reporting to the eLearning Technology Manager, the Digital Media Specialist is a key member of a unique team within Western Technology Services (WTS), consisting of eLearning Technology Specialists and the Instructional Technology Resource Centre (ITRC) which is comprised of student Media Designers and the Digital Media Specialist role. The role will be accountable for helping the eLearning Technology team to meet its goals in support of teaching and learning at Western. The Digital Media Specialist will work alongside the Digital Media Designers and the eLearning Technology Specialists to support instructors integrating technology into Western courses that will enrich and make student learning more effective. The role will provide technical support, write documentation, and assist in training for various technologies at Western, and will work with clients to plan, scope, and create instructional media content, including interactive modules, graphics, websites, animations, videos, and audio assets. The Digital Media Specialist will provide training and mentorship for ITRC Digital Media Designers, help the eLearning Technology Specialists manage ITRC projects, and will work as the lead developer on larger instructional projects as required. The role will work with the eLearning Technology Specialists to ensure production equipment is well maintained and will suggest improvements and additions to current equipment, software and digital media design processes.