Your tasks

• Creation and maintenance of training materials for CSM IT systems, as well as independent execution of training courses for new employees.
• Mapping of partner processes in CSM IT systems, including master data maintenance and consideration of the impact on all relevant system functions
• Handling inquiries and malfunctions related to system functionality, as well as independent analysis and resolution of complex technical problems (root cause analysis to resolution)
• Definition of new global processes in the area of ​​Clinical Supply Management, taking into account system requirements and creation of User Requirement Specifications.
• Development of proposals for optimizing cross-departmental workflows to increa