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Software Jobs in Germany

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Customer Service Manager (all genders) ab 01.01.2027 at LABLIONS software & solutions GmbH
Dietkirch, Bavaria, Germany - Full Time
Skills Needed
Key Account Management, Support Operations Management, Escalation Management, Process Optimization, Sla Management, Jira, Confluence, Technical Affinity, Customer Success, Service Delivery, Communication Skills, Organizational Skills, Prioritization, Team Leadership, Reporting, Healthcare It
Specialization
Requires several years of experience in customer-oriented roles such as Customer Success or Technical Account Management, ideally within the healthcare sector. Proficiency in Jira, Confluence, and a strong technical understanding of complex IT systems are essential.
Experience Required
Minimum 5 year(s)
System Engineer für IT-Netzwerk (m/w/d) at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
System Engineer for IT Network at Contech Software Engineering GmbH
berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
System Engineer - IT Netzwerke at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior Video Media Artist at GIANTS Software Entertainment GmbH
Erlangen, Bavaria, Germany - Full Time
Skills Needed
Video Editing, Adobe Premiere Pro, Storytelling, Motion Graphics, Color Correction, Video Concept Development, In Game Footage Capture, Sound Design, Composition, Communication, Teamwork, English Proficiency
Specialization
Candidates should have experience in video editing, specifically with Adobe Premiere Pro, and a strong sense of storytelling. A creative approach to gameplay videos and a structured, reliable working style are required.
Projektassistenz (all genders) at LABLIONS software & solutions GmbH
Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
Project Management, Ms Office, Jira, Confluence, Linux, Prince 2, Project Documentation, Communication Skills, Organization
Specialization
Requires a degree or vocational training in IT or laboratory sciences (e.g., MTA, BTA, CTA). Proficiency in MS Office is required, with Jira, Confluence, and Linux knowledge being advantageous.
IT-Netzwerkspezialist (m/w/d) at BINSS Datennetze und Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
IT Network Specialist (m/f/d) at BINSS Datennetze und Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Web-Entwickler (all genders) at LABLIONS software & solutions GmbH
Müllheim im Markgräflerland, Baden-Württemberg, Germany - Full Time
Skills Needed
Php, Html, Css, Javascript, Sql, Database Design, Web Development, Backend Development, Frontend Development, Analytical Thinking, German C1
Specialization
Requires a degree as a specialist in computer science or comparable experience with strong proficiency in PHP, SQL, and frontend technologies. Must possess an analytical mindset and a high level of proficiency in German (C1).
Experience Required
Minimum 2 year(s)
Bereichsleitung Plattform-Engineering at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Business Consultant at SOFTWARE GUIDANCE AND ASSISTANCE INC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
ERP Project Manager at SSH Software und Systemberatung GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Project Manager Atlassian – Schwerpunkt Cloud Migration at Communardo Software GmbH von ITsaxde
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI Solution Architect at SOTEC Software Development GmbH Co
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head Of Sales (w/m/d) at CLOUDPILOTS Software & Consulting GmbH
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales Strategy, Leadership, Networking, Pipeline Management, Reporting, Go To Market Strategy, It Professional Services, Market Analysis, Stakeholder Management, German (C Level), English (Fluent)
Specialization
Requires at least five years of proven leadership experience in IT professional services or a similar field. Must possess deep market insights into regulated sectors, banking, or insurance, and be fluent in both German and English.
Experience Required
Minimum 5 year(s)
Backend Engineer Python at Planify CAD Software Ingenieurconsult
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Security Engineer at PSI Software SE Grid Energy Management
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Flutter Developer at Data Virtuality a CData Software company
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Project Manager at PSI Software SE Business Unit Logistics
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A
Warehouse employee (m/f/d) at Toyota Automated Logistics Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Customer Service Manager (all genders) ab 01.01.2027 at LABLIONS software & solutions GmbH
Dietkirch, Bavaria, Germany -
Full Time

Start Date

Immediate

Expiry Date

05 Oct, 26

Salary

0.0

Posted On

07 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Key Account Management, Support Operations Management, Escalation Management, Process Optimization, SLA Management, Jira, Confluence, Technical Affinity, Customer Success, Service Delivery, Communication Skills, Organizational Skills, Prioritization, Team Leadership, Reporting, Healthcare IT

Industry

Information Technology & Services

Description
Deine Aufgaben Als Customer Service Manager (m/w/d) verantwortest du die strategische Betreuung unserer Key Accounts und steuerst den gesamten Supportbetrieb. Du berichtest direkt an den COO, agierst als zentrale Eskalationsinstanz und gestaltest aktiv die Weiterentwicklung unserer Service- und Supportprozesse. Strategisches Key Account Management Zentrale Verantwortung für die wichtigsten Kundenbeziehungen in enger Abstimmung mit Support-, Entwicklungs- und Professional-Services-Teams Aufbau nachhaltiger, partnerschaftlicher Beziehungen auf Entscheiderebene zur Sicherstellung von Kundenzufriedenheit und langfristiger Kundenbindung Proaktive Identifikation von Risiken, Optimierungspotenzialen und Wachstumschancen in bestehenden Accounts Steuerung des Supportbetriebs Fachliche Steuerung des Supportgeschehens inkl. Unterstützung des Teamleads Support Priorisierung eingehender Supportanfragen nach Dringlichkeit und Business Impact Analyse und Überwachung des Ticketaufkommens bei Key Accounts sowie konsequente Nachverfolgung bis zur Lösung Lead im Eskalationsmanagement: Entwicklung und Umsetzung tragfähiger Lösungsstrategien unter Zeitdruck Prozess- & Qualitätsentwicklung Systematische Identifikation und Umsetzung von Verbesserungen in Support- und Serviceprozessen Sicherstellung termingerechter Umsetzung vereinbarter Maßnahmen und SLAs Erstellung aussagekräftiger Reports und Statusupdates für Kunden und Management Dein Profil Mehrjährige Erfahrung in einer kundenorientierten Rolle, z. B. Customer Success, Service Delivery, IT-Support oder Technical Account Management idealerweise im Healthcare-Umfeld Kundenorientiertes Denken und souveränes Auftreten Fundierte Kenntnisse im Umgang mit Ticket- und Wissensmanagement-Systemen, insbesondere Jira und Confluence Ausgeprägte technische Affinität und Verständnis für komplexe IT-Systeme Starke Kommunikations- und Organisationsfähigkeiten Fähigkeit, Prioritäten in einem dynamischen Umfeld klar zu setzen Idealerweise erste Erfahrungen in der Führung von Teams Warum wir? Je nachdem kannst du remote, hybrid oder bei uns im Büro arbeiten Kombiniere Urlaub mit Arbeit: Nutze bis zu 20 Arbeitstage Workation in der EU Flexible Arbeitszeiten, die auf deine persönliche und familiäre Situation passen und natürlich ein Gleitzeitkonto eGymWellpass und Corporate Benefits Betriebliche Altersvorsorge Teamevents für Bier- und Wassertrinker, Veganer, Allergiker oder Alles-Esser – bei uns ist Jeder und Jede willkommen, ob alt oder jung, laut oder leise, bairisch oder nicht – unsere „Come as you are“-Mentalität ist Teil unserer Identität und, und , und… Werde Teil unseres Rudels – entwickle mit uns die Zukunft der Labor-IT! Deine Chance auf eine löwenstarke Karriere! About us Die LABLIONS software & solutions GmbH ist ein führender Anbieter digitaler Lösungen für medizinische Labore. Unser Unternehmen entstand 2024 aus dem Zusammenschluss der renommierten Firmen MELOS, MDN und AB+M – gemeinsam blicken wir auf über 70 Jahre Branchenerfahrung zurück. Unser Portfolio umfasst modernste Laborinformationssysteme (LIS), E-Health-Lösungen, Order-Entry-Portale, Befund-Apps sowie Systeme zur Auftragsdatenerfassung und Prozessoptimierung. Mit rund 100 Mitarbeitenden an mehreren Standorten gestalten wir die Digitalisierung im Gesundheitswesen aktiv mit und tragen maßgeblich zur Effizienz- und Qualitätssteigerung in Laborprozessen bei.
Responsibilities
Responsible for the strategic management of key accounts and the overall steering of support operations, reporting directly to the COO. This includes managing escalations, optimizing service processes, and ensuring customer satisfaction through sustainable partnerships.
Customer Service Manager (all genders) ab 01.01.2027 at LABLIONS software & solutions GmbH
Dietkirch, Bavaria, Germany - Full Time
Skills Needed
Key Account Management, Support Operations Management, Escalation Management, Process Optimization, Sla Management, Jira, Confluence, Technical Affinity, Customer Success, Service Delivery, Communication Skills, Organizational Skills, Prioritization, Team Leadership, Reporting, Healthcare It
Specialization
Requires several years of experience in customer-oriented roles such as Customer Success or Technical Account Management, ideally within the healthcare sector. Proficiency in Jira, Confluence, and a strong technical understanding of complex IT systems are essential.
Experience Required
Minimum 5 year(s)
System Engineer für IT-Netzwerk (m/w/d) at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
System Engineer for IT Network at Contech Software Engineering GmbH
berlin, Bavaria, Germany - Full Time
Skills Needed
N/A
System Engineer - IT Netzwerke at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Junior Video Media Artist at GIANTS Software Entertainment GmbH
Erlangen, Bavaria, Germany - Full Time
Skills Needed
Video Editing, Adobe Premiere Pro, Storytelling, Motion Graphics, Color Correction, Video Concept Development, In Game Footage Capture, Sound Design, Composition, Communication, Teamwork, English Proficiency
Specialization
Candidates should have experience in video editing, specifically with Adobe Premiere Pro, and a strong sense of storytelling. A creative approach to gameplay videos and a structured, reliable working style are required.
Projektassistenz (all genders) at LABLIONS software & solutions GmbH
Karlsruhe, Baden-Württemberg, Germany - Full Time
Skills Needed
Project Management, Ms Office, Jira, Confluence, Linux, Prince 2, Project Documentation, Communication Skills, Organization
Specialization
Requires a degree or vocational training in IT or laboratory sciences (e.g., MTA, BTA, CTA). Proficiency in MS Office is required, with Jira, Confluence, and Linux knowledge being advantageous.
IT-Netzwerkspezialist (m/w/d) at BINSS Datennetze und Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
IT Network Specialist (m/f/d) at BINSS Datennetze und Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Web-Entwickler (all genders) at LABLIONS software & solutions GmbH
Müllheim im Markgräflerland, Baden-Württemberg, Germany - Full Time
Skills Needed
Php, Html, Css, Javascript, Sql, Database Design, Web Development, Backend Development, Frontend Development, Analytical Thinking, German C1
Specialization
Requires a degree as a specialist in computer science or comparable experience with strong proficiency in PHP, SQL, and frontend technologies. Must possess an analytical mindset and a high level of proficiency in German (C1).
Experience Required
Minimum 2 year(s)
Bereichsleitung Plattform-Engineering at Contech Software Engineering GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Business Consultant at SOFTWARE GUIDANCE AND ASSISTANCE INC
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
ERP Project Manager at SSH Software und Systemberatung GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Senior Project Manager Atlassian – Schwerpunkt Cloud Migration at Communardo Software GmbH von ITsaxde
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
AI Solution Architect at SOTEC Software Development GmbH Co
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Head Of Sales (w/m/d) at CLOUDPILOTS Software & Consulting GmbH
Cologne, North Rhine-Westphalia, Germany - Full Time
Skills Needed
Sales Strategy, Leadership, Networking, Pipeline Management, Reporting, Go To Market Strategy, It Professional Services, Market Analysis, Stakeholder Management, German (C Level), English (Fluent)
Specialization
Requires at least five years of proven leadership experience in IT professional services or a similar field. Must possess deep market insights into regulated sectors, banking, or insurance, and be fluent in both German and English.
Experience Required
Minimum 5 year(s)
Backend Engineer Python at Planify CAD Software Ingenieurconsult
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Security Engineer at PSI Software SE Grid Energy Management
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Flutter Developer at Data Virtuality a CData Software company
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Project Manager at PSI Software SE Business Unit Logistics
Hamburg, Berlin, Germany - Full Time
Skills Needed
N/A
Warehouse employee (m/f/d) at Toyota Automated Logistics Software GmbH
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A