TVC - Staff Services Officer (Staff Services Officer II) (00052503)
Organization: TEXAS VETERANS COMMISSION
Primary Location: Texas
Job: Office and Administrative Support
Employee Status: Regular
Schedule: Full-time
Standard Hours Per Week: 40.00
Travel: Yes, 10 % of the Time
State Job Code: 1551
Salary Admin Plan: B
Grade: 18
Salary (Pay Basis): 4,500.00 - 4,500.00 (Monthly)
Number of Openings: 1
Overtime Status: Non-exempt
Job Posting: Sep 4, 2025, 1:58:00 PM
Closing Date: Ongoing
Description

MINIMUM EXPERIENCE:

Two (2) years’ experience in clerical or administrative support work. Two (2) years’ experience with Excel, Word, PowerPoint, Outlook, and Access databases and conducting internet research required.
Additional Requirements: A valid Texas Driver’s License must be provided within 90 days of hire.

PREFERRED EXPERIENCE AND QUALIFICATION:

• Honorably discharged veteran
• Bachelor’s degree
• Experience in a State Agency
• Experience with the State’s Centralized Accounting and Payroll/Personnel System (CAPPS)
• Experience with coordinating and processing travel for government employees
• Certified Microsoft Office Specialist (MOS)
• Customer Service experience

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of business English, grammar, spelling and punctuation.
• Knowledge of office practices and administrative procedures.
• Skill in the use of standard office equipment and software.
• Ability to handle high-level administrative issues.
• Ability to analyze and solve work-related problems.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively with a variety of individuals, groups, and stakeholders.
• Ability to type at least 40 WPM.

• Provides administrative support and technical assistance for the Director and staff of the Veteran Entrepreneur Program (VEP).
• Prepares confidential material, correspondence, memos, reports, emails, and spreadsheets working from a draft and/or from transcribed data.
• Conducts research, collects, and analyzes data to prepare reports and documents.
• Review and coordinate leave requests of all VEP staff.
• Completes personnel action forms and gathers information to document personnel actions, including disciplinary actions, merits and promotions, and terminations within the department.
• Assists with identifying vacancies, creating job postings, and conducting onboarding functions within the district.
• Performs Time Administrative functions.
• Arranges and coordinates meetings and events.
• Transcribes meetings and interviews, documenting the information.
• Coordinates and interacts with internal staff at all levels.
• Reviews operating practices and suggests and implements improvements.
• Draft responses for routine and non-routine correspondence to include legislative and constituent inquiries.
• Coordinates travel arrangements for all VEP staff.
• Prepares and reconciles travel vouchers for all VEP staff.
• Schedules and maintains the work and events calendar for the Director and VEP staff.
• Works effectively with a variety of individuals, groups, and stakeholders.
• Answers inquiries regarding procedures and policies, and provides routine information to the public by mail, email, web, or telephone.
• Print, emboss, and prepare all Veteran-Owned Business (VOB) Certificates and Logos.
• Mail VOB Certificates and Logos to the VOB.
• Track and maintain stamps for mailing.
• Coordinates and interacts with external requests correctly, logging calls and emails.
• May assist in researching, writing, designing, proofing, or editing agency publications such as brochures, forms, manuals, reports, and charts.
• Maintains confidentiality of sensitive information.
• Prepares and reviews operational and special reports.
• Composes, reviews, and edits technical documents, material, and reports.
• Establishes, maintains, and revises record-keeping and filing systems—Classifies, sorts, and files correspondence, articles, records, and other documents.
• Performs complex typing and/or word processing/data entry.
• Assists in compiling statistical data and preparing various charts, graphs, and written summaries.
• Database maintenance.
• Work hours outside of 8-5 may be required for this position to accommodate work-related functions.
• Performs related work or special projects as assigned.