COMPANY BACKGROUND

The Financial Services Information Sharing and Analysis Center (FS-ISAC) was created by and for members and operates as a member-owned non-profit entity. FS-ISAC provides vital information to the financial services sector to assist financial firms in protecting their critical infrastructure assets and confidential information. FS-ISAC is incorporated in the United Kingdom, the Netherlands, and Switzerland.

POSITION SUMMARY

The Community Manager, Germany is a member-facing role where expertise in the finance sector and in cybersecurity will be essential as the manager will be expected to form key relationships with c-suite executives at member firms and integrate FS-ISAC services and capabilities where appropriate. The Community Manager, Germany will serve as an ambassador of the brand and the work FS-ISAC provides to its members, engaging with internal and external stakeholders and building a network of financial sector cyber leaders.

POSITION QUALIFICATIONS

• Interpersonal skills - Effectively interacts with individuals with a variety of backgrounds and experience.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; asks relevant questions, listens and gets clarification.
• Organizational Support - Follows established policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Planning and Organizing - Prioritizes tasks and activities effectively; handles multiple tasks simultaneously; ability to plan, coordinate and implement meetings, web programs and conference calls.
• Problem Solving - Independently identifies potential problems in process; effectively communicates issues to team; offers problem solving input.
• Professionalism – Is self-motivated; responsible and disciplined; works as part of a team.
• Quality Management - Is detail-oriented; consistently turns in high-quality work without close supervision.
• Written Communication - Writes clearly and informatively; able to read and interpret written information.

EDUCATION AND EXPERIENCE

• Native or fluency in German is required. Please do not apply if you cannot communicate fluently and with ease, both verbally and in written form, in German.
• 5+ years exposure to the financial services sector and understanding of financial services business processes relevant to cybersecurity and cybercrime.
• 5+ years’ experience forging and maintaining strong relationships at a senior level, ideally in the financial services cybersecurity community.
• Knowledge of the local region’s Financial Services sector, particularly sectoral business resilience, information sharing and incident response activities.
• Exceptional verbal and written communication skills, strong presentation and public speaking skills.
• Strategic thinking thought leadership and the ability to prioritize and work under pressure.

Experience of working consistently in a virtual team environment.

• University degree or equivalent work experience preferred in a related field.
• Certifications in IT Risk and Security are an advantage but not required.

• Act as a representative for FS-ISAC in Germany, engaging bilaterally with financial institutions and participating in local industry events and meetings.
• Build and maintain strong relationships and buy in with key member stakeholders including CISOs and other executives at C suite level.
• Retain existing members and drive member-engagement by nurturing and growing the regional FS-ISAC communities. This includes ownership of local member meetings, and a strong contribution to the EMEA Summit.
• Become a recognized member of the local cyber and resilience communities, and provide thought leadership
• Drive the growth of the FS-ISAC membership by working closely with the business development team and providing support when needed to show value for membership, as a security practitioner and local representative.
• Develop and build partnerships and relationships with regulators and other government agencies, industry associations, law enforcement and other key regional stakeholders to drive membership.
• Engage in public-private partnerships in Germany as appropriate, pulling in internal expertise where needed
• Collaborate closely and effectively with the FS-ISAC Global Intelligence Office (GIO) and FS-ISAC Resilience team for topics relevant to Germany.