IN_Associate_Contact center modernization_GCC_Advisory_Gurugram at pwc

Gurugram, haryana, India - Full Time

Skills Needed
Contact Center Transformation, Presales, Solution Consulting, Client Stakeholder Management, Project Delivery, Chatbots, Voicebots, Speech Analytics, Real Time Agent Assist, Automation Solutions, Business Process Automation, Data Analytics, Communication, Collaboration, Agile Methodology, Business Analysis

Specialization
Candidates should have 8-10 years of experience in presales or contact center transformation, with strong client management skills. A bachelor's degree in a relevant field is required, along with hands-on expertise in contact center operations and automation technologies.

Experience Required
Minimum 10 year(s)

Sr. Staff Accountant at Global Support Center

Boynton Beach, Florida, United States - Full Time

Skills Needed
Accounting, Excel, Financial Management, Organizational Skills, Time Management, Communication Skills, Ethical Conduct

Specialization
An Associate's Degree in accounting is required, along with prior accounting experience preferred. Candidates should possess strong Excel skills, excellent organizational abilities, and good communication skills.

Experience Required
Minimum 2 year(s)

Intern at Pitney Bowes Inc. - US

pune, maharashtra, India - Full Time

Skills Needed
Business Intelligence, Power Bi, Data Visualization, Data Analysis, Data Security, Data Integration, Project Management, Python, Pandas, Data Modeling, Troubleshooting, Collaboration, Data Transformation, Reporting, Software Development, Compliance

Specialization
The role requires collaboration with data engineers and analysts to clean and transform data for reporting. Knowledge of Power BI, data integration techniques, and experience with Python and Pandas are advantageous.

Intern at Pitney Bowes Inc. - US

Noida, Uttar Pradesh, India - Full Time

Skills Needed
Business Intelligence, Power Bi, Data Visualization, Data Analysis, Data Security, Data Integration, Project Management, Python, Pandas, Data Modeling, Collaboration, Troubleshooting, Data Transformation, Reporting, Software Development, Client Success

Specialization
The role requires gathering business requirements for data visualization and collaborating with data engineers and analysts. Knowledge in developing Power BI solutions and experience with tools like Snowflake and Python is advantageous.

QA Automation Engineer at Netsmart

Bengaluru, karnataka, India - Full Time

Skills Needed
Software Development, Testing, Sql, Cloud Based Architectures, Root Cause Analysis, Code Reviews, Problem Solving, Technical Solutions, Programming Languages, Data Modeling, Clinical Workflows, Financial Workflows, Saas, Technology Learning, Quality Assurance, Automation

Specialization
A bachelor's degree or equivalent work experience is required, along with knowledge of programming languages, relational databases, and cloud-based architectures. The candidate should have the aptitude to learn new technologies independently and complete work on time with exceptional quality.

Paid Dealer's Representative at RHB Banking Group

Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time

Skills Needed
Analytical Skills, Relationship Management, Sales, Marketing, Client Portfolio Management, Compliance, Risk Management, Investment Objectives, Financial Background, Securities Regulations, Futures Industry Knowledge, Credit Limit Review, Cross Selling, Market Updates, Trade Execution, Client Acquisition

Specialization
Candidates should possess a degree or professional qualification in finance, business, or a related field, along with strong analytical and relationship management skills. Knowledge of securities and futures industry regulations is essential, and having a Capital Markets and Services Representative’s License (CMSRL) is an advantage.

Experience Required
Minimum 2 year(s)

Field Applications Engineer (Memory) (South Korea Sales) at Monolithic Power Systems, Inc.

Seongnam-si, , South Korea - Full Time

Skills Needed
Semiconductor Industry, Ddr, Ssd Application, Buck Topology, Boost Topology, I2c, I3c, Technical Support, Power Management, Firmware Development, Gui Software, Business Development, Market Analysis, Design Wins, Customer Engagement, Revenue Growth

Specialization
Candidates should have experience in the semiconductor industry and be familiar with DDR and SSD applications. A BS degree is preferred, along with an understanding of power management topologies and communication protocols.

Experience Required
Minimum 2 year(s)

Police Officer at Charleston Regional Aviation Authority

North Charleston, South Carolina, United States - Full Time

Skills Needed
Law Enforcement, Crime Prevention, Patrol, Investigation, First Aid, Incident Reporting, Traffic Law Enforcement, Community Coordination, Evidence Gathering, Court Testifying, Vehicle Inspections, Communication Devices, Law Enforcement Equipment, Data Entry, Public Relations, Customer Service

Specialization
Candidates must have an Associate’s Degree in Criminology, Criminal Justice, or a related field, along with two years of law enforcement experience. A valid South Carolina driver’s license and Class 1 Law Enforcement Certification are also required.

Experience Required
Minimum 2 year(s)

Maintenance Director Full Time at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Skills Needed
Organizational Skills, Time Management, Analytical Skills, Problem Solving Skills, Supervisory Skills, Leadership Skills, Prioritization, Delegation, Microsoft Office, Communication Skills, Infection Control, Safety Compliance, Emergency Response, Staff Training, Budget Management, Confidentiality

Specialization
Candidates must have a high school diploma or equivalent, with strong organizational, leadership, and problem-solving skills. Experience in a high-paced environment and the ability to work with individuals with disabilities are also essential.

Experience Required
Minimum 5 year(s)

Nurse Manager / Infection Prevention Nurse at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Skills Needed
Infection Control, Leadership, Teamwork, Nursing Procedures, Medical Procedures, Epidemiology, Industrial Hygiene, Safety Programs, Education, Consultation, Strategic Planning, Compliance, Decision Making, Communication, Collaboration, Ethics

Specialization
Candidates must have a valid RN or LPN license and demonstrate strong leadership and supervisory skills. Knowledge of nursing procedures and relevant regulations is essential, along with the ability to make independent decisions.

Experience Required
Minimum 5 year(s)

Nurse Manager RN/LPN at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Skills Needed
Nursing Care, Health Education, Supervision, Assessment, Care Planning, Medication Administration, Documentation, Infection Control, Emergency Procedures, Resident Rights, Team Collaboration, Staff Training, Performance Evaluation, Patient Safety, Regulatory Compliance, Communication

Specialization
Candidates should possess the necessary clinical expertise and nursing qualifications to effectively supervise nursing staff and manage resident care. Experience in nursing management and familiarity with healthcare regulations are essential.

Experience Required
Minimum 5 year(s)

Pediatric Dentist at Iowa Primary Care Association

Dubuque, Iowa, United States - Full Time

Skills Needed
Pediatric Dentistry, Patient Care, Oral Surgery, Dental Technology, Team Collaboration, Patient Management, Bilingual Communication

Specialization
Candidates must have a DDS or DMD degree from an accredited institution and an active license to practice dentistry in Iowa. Additional requirements include Iowa DPA/DEA registration and current CPR/BLS certification.

Experience Required
Minimum 2 year(s)

Commercial Tire Technician at McMahons Best-One Tire

Fort Wayne, Indiana, United States - Full Time

Skills Needed
Tire Repair, Customer Service, Team Player, Detail Oriented, Hydraulic Jacks, Shop Machinery, Diagnostic Equipment, Fleet Checks, Road Service, Flat Repairs, Retreads, Safety Procedures, Physical Stamina, Ppe Usage, Work Order Management, Heavy Lifting

Specialization
Candidates must have a valid driver's license with a clean driving record and be able to lift over 50 pounds. The position requires continuous standing, bending, and the ability to work in a fast-paced environment.

Production Manager at NIXON MEDICAL

Edison, New Jersey, United States - Full Time

Skills Needed
Leadership, Communication, Microsoft Office, Organizational Skills, Analytical Skills, Decision Making, Multi Tasking, Training, Coaching, Safety Management, Production Management, Continuous Improvement, Lean Manufacturing, Six Sigma, Team Management, Performance Evaluation

Specialization
A Bachelor’s Degree and three or more years of experience in a production supervisory role are required. Candidates should possess strong communication, organizational, and analytical skills, along with knowledge of continuous improvement methodologies.

Experience Required
Minimum 5 year(s)

Construction Superintendent at ROUNDHOUSE COMMUNITIES LLC

Boise, Idaho, United States - Full Time

Skills Needed
Leadership, Communication, Problem Solving, Construction Management, Safety Compliance, Project Management, Team Development, Scheduling, Quality Control, Procurement Planning, Building Codes, Technical Drawing Interpretation, Collaboration, Construction Processes, Multitasking, Organizational Skills

Specialization
Candidates must have a high school diploma or GED and a minimum of 5 years of experience as a Construction Superintendent in multifamily construction. An OSHA 30-Hour certification and strong knowledge of construction processes and building codes are also required.

Experience Required
Minimum 5 year(s)

Porter at Norfolk Yacht & Country Club

Norfolk, Virginia, United States - Full Time

Skills Needed
Attention To Detail, Cleanliness, Reliability, Punctuality, Teamwork, Independence, Furniture Moving, General Maintenance

Specialization
Candidates should have the ability to lift and move furniture and equipment. Strong attention to detail and reliability are essential, along with the ability to work both independently and as part of a team.

Stock/Maintenance at Lenny's Payroll, LLC

Stickney, Illinois, United States - Full Time

Skills Needed
Inventory Management, Cleaning, Maintenance, Customer Service, Teamwork, Attention To Detail, Safety Compliance, Physical Stamina

Specialization
A high school diploma is preferred, and candidates should be able to lift 30-50 lbs and stand for extended periods. Basic maintenance skills and the ability to work both independently and as part of a team are also required.

Stock/Maintenance at Lenny's Payroll, LLC

Frankfort, Illinois, United States - Full Time

Skills Needed
Stocking, Inventory Management, Cleaning, Maintenance, Customer Service, Teamwork, Attention To Detail, Reliability

Logistics Coordinator at Little Leaf Farms LLC

Mcadoo, Pennsylvania, United States - Full Time

Skills Needed
Logistics Coordination, Shipping, Receiving, Truck Routing, Customer Service, Communication, Problem Solving, Microsoft Office Suite, Record Keeping, Attention To Detail, Administrative Support, Food Safety, Gmp Guidelines, Haccp Guidelines, Dispatching, Organizational Skills

Specialization
An associate degree in business administration or supply chain management is required, with a preference for a bachelor's degree. Candidates should possess strong organizational skills, problem-solving abilities, and proficiency in Microsoft Office Suite.

Experience Required
Minimum 2 year(s)

Yard Associate at TIBBETTS LUMBER CO LLC

Lehigh Acres, Florida, United States - Full Time

Skills Needed
Forklift Operation, Customer Service, Inventory Management, Safety Procedures, Material Handling, Lumber Knowledge

Specialization
Candidates must have a high school diploma or GED and at least six months of relevant experience. OSHA Forklift Certification is required, but training is provided.

IN_Associate_Contact center modernization_GCC_Advisory_Gurugram at pwc

Gurugram, haryana, India -

Full Time

Start Date

Immediate

Expiry Date

01 Jul, 26

Salary

0.0

Posted On

02 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contact Center Transformation, Presales, Solution Consulting, Client Stakeholder Management, Project Delivery, Chatbots, Voicebots, Speech Analytics, Real-Time Agent Assist, Automation Solutions, Business Process Automation, Data Analytics, Communication, Collaboration, Agile Methodology, Business Analysis

Industry

Professional Services

Description

Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in data and analytics engineering focus on leveraging advanced technologies and techniques to design and develop robust data solutions for clients. They play a crucial role in transforming raw data into actionable insights, enabling informed decision-making and driving business growth. Those in intelligent automation at PwC will focus on conducting process mining, designing next generation small- and large-scale automation solutions, and implementing intelligent process automation, robotic process automation and digital workflow solutions to help clients achieve operational efficiencies and reduce costs. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job description & Summary We are seeking an experienced Manager with strong expertise in Contact Center Transformation to drive presales engagements, solution design, and customer conversations. The role requires a blend of technical depth, contact center operations knowledge, client stakeholder management, and project delivery awareness to ensure solutions are not only sold effectively but are also implementable and scalable. --- Responsibilities Presales & Solutioning · Partner with sales teams to lead end-to-end presales activities including discovery, solution design, demos, proposals, and commercial inputs. · Design AI-led contact center transformation solutions covering chatbots, voicebots, real-time agent assist, speech analytics, and reporting. · Translate business requirements into robust solution architectures aligned to customer objectives and delivery realities. · Build compelling value propositions, business cases, and ROI models. Client Stakeholder Management · Lead customer workshops, requirement discovery sessions, and executive-level solution presentations. · Manage expectations by clearly articulating scope, assumptions, dependencies, and success metrics. · Support ongoing client conversations through the sales cycle and transition into delivery. Project Delivery & Implementation Alignment · Bring strong delivery perspective to presales by defining realistic implementation approaches, timelines, and rollout strategies. · Collaborate with delivery and program management teams to ensure smooth handover from presales to execution. · Identify risks, dependencies, and change management considerations early in the solution design. · Provide advisory support during initial phases of implementation, as needed. Operational & Domain Expertise provide market feedback. · Support RFP/RFI responses, solution documentation, effort estimation, and pricing inputs. · Enable sales teams through demos, solution playbooks, and competitive positioning. --- Required Skills & Experience · 8–10 years of experience in Presales, Solution Consulting, or Contact Center Transformation. · Proven experience managing client stakeholders and engaging with senior business and IT leaders. · Strong understanding of project delivery models, implementation of lifecycles, and governance. · Hands-on expertise in: o Chatbots & Voicebots o Real-Time Agent Assist o Speech & Interaction Analytics o Smart Knowledge management solutions o Contact Center Operations & KPIs · Experience with leading platforms like Kore.ai, Uniphore, Amazon Connect, Google CCAI, NICE and others · Excellent communication, storytelling, and presentation skills. · Experience supporting enterprise RFPs and complex deals. · Apply deep understanding of contact center operations including IVR, call flows, QA, workforce management, reporting, and compliance. · Map AI and automation solutions to operational KPIs such as AHT, CSAT, FCR, containment, and agent productivity. · Design solutions that balance innovation with operational feasibility. Collaboration & Enablement · Work closely with product, engineering, and delivery teams to shape solutions and Mandatory Skill Sets: Contact center modernization Preferred Skill Sets: Contact center modernization Years of Experience required: 8 -12 Education Qualification: Bachelor’s degree in Computer Science, Computer Engineering, Information Systems, or a related fields. : Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Engineering Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Contact Center Optimization Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Automation Algorithms, Automation Engineering, Automation Framework Design and Development, Automation Programming, Automation Solutions, Automation Studio, Automation System Efficiency, Blue Prism, Business Analysis, Business Performance Management, Business Process Analysis, Business Process Automation (BPA), Business Transformation, Business Value Optimization, C++ Programming Language, Cognitive Automation, Communication, Conducting Discovery, Configuration Management (CM), Continuous Process Improvement, Data Analytics {+ 31 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date March 17, 2026 Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

How To Apply:

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Responsibilities

The role involves leading presales activities, designing AI-led contact center transformation solutions, and managing client stakeholder expectations. Additionally, it requires collaboration with delivery teams to ensure smooth project execution.

IN_Associate_Contact center modernization_GCC_Advisory_Gurugram at pwc

Gurugram, haryana, India - Full Time

Experience Required
Minimum 10 year(s)

Sr. Staff Accountant at Global Support Center

Boynton Beach, Florida, United States - Full Time

Skills Needed
Accounting, Excel, Financial Management, Organizational Skills, Time Management, Communication Skills, Ethical Conduct

Experience Required
Minimum 2 year(s)

Intern at Pitney Bowes Inc. - US

pune, maharashtra, India - Full Time

Intern at Pitney Bowes Inc. - US

Noida, Uttar Pradesh, India - Full Time

QA Automation Engineer at Netsmart

Bengaluru, karnataka, India - Full Time

Paid Dealer's Representative at RHB Banking Group

Kuala Lumpur, Kuala Lumpur, Malaysia - Full Time

Experience Required
Minimum 2 year(s)

Field Applications Engineer (Memory) (South Korea Sales) at Monolithic Power Systems, Inc.

Seongnam-si, , South Korea - Full Time

Experience Required
Minimum 2 year(s)

Police Officer at Charleston Regional Aviation Authority

North Charleston, South Carolina, United States - Full Time

Experience Required
Minimum 2 year(s)

Maintenance Director Full Time at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Experience Required
Minimum 5 year(s)

Nurse Manager / Infection Prevention Nurse at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Experience Required
Minimum 5 year(s)

Nurse Manager RN/LPN at Symphony Northwoods LLC

Belvidere, Illinois, United States - Full Time

Experience Required
Minimum 5 year(s)

Pediatric Dentist at Iowa Primary Care Association

Dubuque, Iowa, United States - Full Time

Skills Needed
Pediatric Dentistry, Patient Care, Oral Surgery, Dental Technology, Team Collaboration, Patient Management, Bilingual Communication

Experience Required
Minimum 2 year(s)

Commercial Tire Technician at McMahons Best-One Tire

Fort Wayne, Indiana, United States - Full Time

Production Manager at NIXON MEDICAL

Edison, New Jersey, United States - Full Time

Experience Required
Minimum 5 year(s)

Construction Superintendent at ROUNDHOUSE COMMUNITIES LLC

Boise, Idaho, United States - Full Time

Experience Required
Minimum 5 year(s)

Porter at Norfolk Yacht & Country Club

Norfolk, Virginia, United States - Full Time

Skills Needed
Attention To Detail, Cleanliness, Reliability, Punctuality, Teamwork, Independence, Furniture Moving, General Maintenance

Stock/Maintenance at Lenny's Payroll, LLC

Stickney, Illinois, United States - Full Time

Skills Needed
Inventory Management, Cleaning, Maintenance, Customer Service, Teamwork, Attention To Detail, Safety Compliance, Physical Stamina

Stock/Maintenance at Lenny's Payroll, LLC

Frankfort, Illinois, United States - Full Time

Skills Needed
Stocking, Inventory Management, Cleaning, Maintenance, Customer Service, Teamwork, Attention To Detail, Reliability

Logistics Coordinator at Little Leaf Farms LLC

Mcadoo, Pennsylvania, United States - Full Time

Experience Required
Minimum 2 year(s)

Yard Associate at TIBBETTS LUMBER CO LLC

Lehigh Acres, Florida, United States - Full Time

Skills Needed
Forklift Operation, Customer Service, Inventory Management, Safety Procedures, Material Handling, Lumber Knowledge

Specialization
Candidates must have a high school diploma or GED and at least six months of relevant experience. OSHA Forklift Certification is required, but training is provided.

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