SKILLS & EXPERIENCE

• 5 years’ editorial experience preferably in branded content, commercial editorial or creative production roles.
• Proven track record of delivering high-quality content across various formats.
• Strong editorial instinct and a deep understanding of Time Out’s tone of voice, audience and cultural positioning.
• Experienced in commissioning and managing freelance writers and creatives.
• Skilled content ideator with experience across digital, video and social - experiential a bonus.
• Highly collaborative, with experience working hand-in-hand with Project Management and Strategy teams.
• Comfortable representing the brand externally, whether pitching to clients or speaking on stage.
• A confident communicator and natural team leader, able to give clear direction and constructive feedback.
• Calm under pressure, solutions-focused and able to manage multiple campaigns simultaneously.
• Familiarity with Trello project management software is a bonus

ROLE SUMMARY

The Head of Commercial Content is a pivotal leader within Time Out’s Creative Solutions team, sitting within the commercial team, this role is responsible for overseeing the creative delivery of our branded content campaigns. This role ensures our output is consistently on-brand, editorially sharp, culturally relevant and flawlessly executed.
Working in lockstep with Project Management, they are jointly responsible for delivering campaigns on time, on budget and to standard. Alongside managing a trusted freelance network, this person also manages our commercial designer. They will also collaborate with the wider department to help shape the future of Time Out’s branded content across social, video, events and beyond.
The ideal candidate is both a hands-on creative leader and a cultural thought leader confident in presenting to clients, speaking publicly and representing Time Out’s creative voice in the industry.

KEY RESPONSIBILITIES

• Due to the high volume of commercial content sold and produced, this role will involve managing a large network of trusted freelance writers, commissioning and editing their work. You will be responsible for overseeing this process, including managing rounds of feedback from clients
• Managing Time Out’s commercial designer and working closely alongside this person to develop the look and feel of commercial content campaigns.
• When required, commissioning other freelancers including picture researchers and sub-editors.
• Own the creative delivery of all branded content campaigns, including formats such as digital features, dedicated newsletters, social posts and video.
• Use the Time Out CMS to build feature pages, and occasionally post social content on Time Out’s Instagram.
• Work in close partnership with Project Management to ensure campaigns are delivered on time, on budget and to the highest standard.
• Uphold Time Out’s tone of voice and editorial standards across all commercial formats.
• Collaborate with Creative Strategy on responses to brief, ensuring creative feasibility and alignment with production capabilities.
• Act as final sign-off for all commercial content, providing clear, strategic creative feedback to writers, editors, videographers and designers.
• Work with the wider Creative Solutions team to evolve and elevate our branded content offering across social, video, events and new formats.
• Continuously refine creative processes, templates and systems to improve output and efficiency.
• Represent Time Out at client meetings, speaking engagements, presentations and industry events when required.
• Play an active role in evolving our commercial content offering, from developing new formats and creative approaches to identifying trends and opportunities for innovation.
• Support pitch development and delivery, contributing ideas and presenting work to clients confidently.
• Maintain strong relationships with internal teams, including Sales, Editorial, Design, Video and Social.
• Utilise insights and data from campaigns to analyse our performance, test and tweak creative strategy when required to optimise performance