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Payment Experience Associate I (Korean Speaking Customer Service Associate) at Flywire
Singapore, Southeast, Singapore - Full Time
Skills Needed
Looker, Zendesk
Qualification
Graduate
Experience Required
Minimum 2 year(s)
AIUTO PIZZAIOLO (pizza in teglia) at CAT Srl
PDM, Marche, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ADMIN CUM HR ASSISTANT at YINSHENG ENGINEERING PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Manufacturing Engineer - nVent HOFFMAN at nVent
Pegognaga, Lombardia, Italy - Full Time
Skills Needed
Good Communication Skills
Specialization
Mechanical/thermal engineering would be preferred or related fields
Qualification
Graduate
HR Assistant at LiebherrColombia SAS
Barranquilla, Atlántico, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lecturer-Researcher at Fontys
5612 Eindhoven, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regional Operations Manager_Inland at BP
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Sales Operations, Challenging Environment, Customer Value Proposition, Product Knowledge, Line Management, Customer Profitability, Preparation
Specialization
Business administration marketing and or sales
Qualification
Graduate
Experience Required
Minimum 8 year(s)
FP&A Manager at CMACGM
Singapore, Southeast, Singapore - Full Time
Skills Needed
Processing, Data Analysis, Analytical Skills, Excel
Specialization
Business, Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Collections Specialist at Neelands
Burlington, ON, Canada - Full Time
Skills Needed
Finance, Pivot Tables, Accounts Receivable, Secondary Education, Microsoft Excel
Specialization
Business finance or accounting
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Tender & Design Engineer (Subsea, HV cables) / Tender & Installation Planni at STAFFKING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Specialization
Degree-qualified in engineering or other technical disciplines
Qualification
Graduate
Art Director - Social at Ogilvy
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
MARKETING EXECUTIVE at OPSL Capital Ventures
Lekki, , Nigeria - Full Time
Skills Needed
Leadership Skills, Strategic Thinking
Specialization
Marketing business administration or a related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Admin Assistant at PERMALINER INDUSTRIES SINGAPORE PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ADDETTO ALLA VIGILANZA ANTINCENDIO at Gruppo Servizi Associati SpA
Trieste, Friuli-Venezia Giulia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Transformation & Strategy Consultant at de Volksbank
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commercial Contracting Support Specialist – BeNeLux - Shockwave at Johnson Johnson
Amersfoort, Utrecht, Netherlands - Full Time
Skills Needed
French, Working Experience, Collaboration, Connections, Medtech, Dashboards, English
Specialization
Working experience as we value a mix of competences more than a specific degree
Qualification
Graduate
Experience Required
Minimum 1 year(s)
25095111 at Marriott International
Singapore, , Singapore - Full Time
Skills Needed
Finance, Economics, Restaurant Management
Specialization
Business Administration, Accounting, Administration, Business, Economics, Finance, Management
Qualification
Diploma
Telecom Support Engineer II at Concentrix
Bogotá, Cundinamarca, Colombia - Full Time
Skills Needed
Cms, Aes, Security
Qualification
Graduate
Workday Product Leader at KimberlyClark
Bogotá, Cundinamarca, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Finance Analyst, MedTech, SEA at Johnson Johnson
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Office, English, Enterprise Risk Management, Communication Skills, Analytical Skills, Independent Thinking
Specialization
Financial accounting and/or auditing
Qualification
Graduate
Payment Experience Associate I (Korean Speaking Customer Service Associate) at Flywire
Singapore, Southeast, Singapore -
Full Time


Start Date

Immediate

Expiry Date

10 Aug, 25

Salary

0.0

Posted On

10 May, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Looker, Zendesk

Industry

Outsourcing/Offshoring

Description

WHO WE ARE:

Flywire is a global payments enablement and software company, delivering high-stakes, high-value payments across the global education, healthcare, travel and B2B industries.
Today, we’ve digitized payments for more than 4,500+ global clients in more than 140 currencies across 240 countries and territories around the world. And, we’re just getting started!
With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.
Job Description
The Opportunity:
We, at Flywire, are seeking a Payment Experience Associate I.
Payment Experience roles at Flywire are not your typical ‘support’ roles. As the first point of contact at Flywire, you will be equipped with broad knowledge of Flywire’s core business capabilities, which alongside your positive attitude and the support of our amazing global team, allows you to troubleshoot any aspect of our payer’s problems.
As part of this role, you will be the first person customers connect with Flywire who guides them through their payment process. You will liaise closely with all departments in a fast-paced environment where growth and change are the norm. A Payment Experience Associate is a problem-solver, who is excited to be a part of a spirited team and is a knowledge expert to solve complex payment inquiries. You’re highly skilled at uncovering customers’ needs, then following through with enlightening solutions. Resilience, curiosity, cultural awareness, and empathy are key traits, as your day-to-day will be filled with communicating internationally. The role offers a strong base to build a career within Flywire.

You will

  • Develop a thorough understanding of the company’s products, services, and policies to provide accurate, efficient and personalized solutions to Flywire users.
  • Handle customers’ questions and concerns by phone, chat, email or any applicable contact channels with speed, professionalism and empathy. Be a brand ambassador and make a positive first impression of Flywire.
  • Carry out proactive payer outreach, as needed, to support the completion of a booking or the resolution of an issue.
  • Solve complex payment problems utilizing different software tools and collaborating closely with team members and other departments.
  • Conduct daily follow-up with previously unresolved requests.
  • Collect feedback to better understand payment issues and payer trends - be the voice of the payer within Flywire escalating insight to the senior members.
  • Stay updated on new product features, updates, and company policies to provide accurate and current information to customers.
  • Be inspired to take initiative in new projects that contribute to the greater success of the business.
  • Be highly flexible and open to change in job responsibilities, processes, and procedures as the company grows and evolves.
  • Take on new responsibilities and adapt to shifts in customer needs and company goals with a positive and proactive attitude.
  • Have fun while working hard with a goal-oriented team.

Qualifications

Responsibilities

Please refer the Job description for details

Payment Experience Associate I (Korean Speaking Customer Service Associate) at Flywire
Singapore, Southeast, Singapore - Full Time
Skills Needed
Looker, Zendesk
Qualification
Graduate
Experience Required
Minimum 2 year(s)
AIUTO PIZZAIOLO (pizza in teglia) at CAT Srl
PDM, Marche, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ADMIN CUM HR ASSISTANT at YINSHENG ENGINEERING PTE LTD
Singapore, Southeast, Singapore - Full Time
Skills Needed
Communication Skills
Qualification
Graduate
Manufacturing Engineer - nVent HOFFMAN at nVent
Pegognaga, Lombardia, Italy - Full Time
Skills Needed
Good Communication Skills
Specialization
Mechanical/thermal engineering would be preferred or related fields
Qualification
Graduate
HR Assistant at LiebherrColombia SAS
Barranquilla, Atlántico, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Lecturer-Researcher at Fontys
5612 Eindhoven, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Regional Operations Manager_Inland at BP
Johannesburg, Gauteng, South Africa - Full Time
Skills Needed
Sales Operations, Challenging Environment, Customer Value Proposition, Product Knowledge, Line Management, Customer Profitability, Preparation
Specialization
Business administration marketing and or sales
Qualification
Graduate
Experience Required
Minimum 8 year(s)
FP&A Manager at CMACGM
Singapore, Southeast, Singapore - Full Time
Skills Needed
Processing, Data Analysis, Analytical Skills, Excel
Specialization
Business, Management
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Collections Specialist at Neelands
Burlington, ON, Canada - Full Time
Skills Needed
Finance, Pivot Tables, Accounts Receivable, Secondary Education, Microsoft Excel
Specialization
Business finance or accounting
Qualification
Diploma
Experience Required
Minimum 5 year(s)
Tender & Design Engineer (Subsea, HV cables) / Tender & Installation Planni at STAFFKING PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Specialization
Degree-qualified in engineering or other technical disciplines
Qualification
Graduate
Art Director - Social at Ogilvy
Dubai, دبي, United Arab Emirates - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
MARKETING EXECUTIVE at OPSL Capital Ventures
Lekki, , Nigeria - Full Time
Skills Needed
Leadership Skills, Strategic Thinking
Specialization
Marketing business administration or a related field
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Admin Assistant at PERMALINER INDUSTRIES SINGAPORE PTE LTD
Singapore, , Singapore - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
ADDETTO ALLA VIGILANZA ANTINCENDIO at Gruppo Servizi Associati SpA
Trieste, Friuli-Venezia Giulia, Italy - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Transformation & Strategy Consultant at de Volksbank
Utrecht, , Netherlands - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Commercial Contracting Support Specialist – BeNeLux - Shockwave at Johnson Johnson
Amersfoort, Utrecht, Netherlands - Full Time
Skills Needed
French, Working Experience, Collaboration, Connections, Medtech, Dashboards, English
Specialization
Working experience as we value a mix of competences more than a specific degree
Qualification
Graduate
Experience Required
Minimum 1 year(s)
25095111 at Marriott International
Singapore, , Singapore - Full Time
Skills Needed
Finance, Economics, Restaurant Management
Specialization
Business Administration, Accounting, Administration, Business, Economics, Finance, Management
Qualification
Diploma
Telecom Support Engineer II at Concentrix
Bogotá, Cundinamarca, Colombia - Full Time
Skills Needed
Cms, Aes, Security
Qualification
Graduate
Workday Product Leader at KimberlyClark
Bogotá, Cundinamarca, Colombia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Finance Analyst, MedTech, SEA at Johnson Johnson
Singapore, , Singapore - Full Time
Skills Needed
Microsoft Office, English, Enterprise Risk Management, Communication Skills, Analytical Skills, Independent Thinking
Specialization
Financial accounting and/or auditing
Qualification
Graduate
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