At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

We are hiring an Administrative Services Representative (eSignature) that provides operational support to Personal Trust relationship management staff. Duties may include processing account opening and maintenance requests, as well as various other related administrative support functions. Ensures that requests are completed timely, accurately and in compliance with standard policies. Ensures that business line partners receive quality service for all personal trust operational activities supported. Adheres to corporate policies and procedures and complies with applicable laws and regulations.
Work Location: 1101 W. Washington St., Tempe, Arizona 85288

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Five or more years of experience in accounting/financial transactions and customer service activities

PREFERRED SKILLS/EXPERIENCE

• Thorough understanding to handle all functions supported in the work group/department
• Excellent interpersonal, verbal and written communication skills
• Proven client service and problem resolution skills
• Proficient computer skills, especially Microsoft Office applications
• Ability to manage multiple tasks and deadlines simultaneously
• Ability to identify and resolve exceptions and to interpret data

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la