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Senior Group Manager - Transactional Quality - REF80436F_202441465 - Travel at WNS Global Services
Muntinlupa, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Customer Service, Data Analysis, Training, Process Improvement, Budgeting, Personnel Management, Monitoring, Standards Establishment
Specialization
Three to five years of experience working as an individual contributor in a similar field is required. A thorough understanding of functional area and department processes is essential.
Experience Required
Minimum 2 year(s)
Sales Manager at F45 Training CP007722
Fort Collins, Colorado, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Team Player, Communication, Motivation, Detail Oriented, Software Learning
Specialization
1-year previous sales experience is preferred along with excellent customer service skills. The candidate should be motivated about health and fitness and comfortable learning new software.
Entry-Level Deputy Project Managers - Networking Event with AECOM – New Yor at Aecom USA
New York, New York, United States - Full Time
Skills Needed
Data Collection, Data Analysis, Financial Planning, Project Management, Microsoft Excel, Microsoft Powerpoint, Quantitative Analysis, Communication, Research, Reporting, Database Management, Team Collaboration, Oracle Primavera P6, Revit, Power Bi, Office 365
Specialization
A Bachelor's Degree in Engineering, Architecture, Construction Management, or a related field is required. Relevant experience or internships are preferred, along with proficiency in Microsoft Office and industry software.
Licensed Practical Nurse (LPN) at Salemtowne
Winston-Salem, North Carolina, United States - Full Time
Skills Needed
Clinical Skills, Leadership Skills, Management Skills, Interpersonal Skills, Problem Solving Skills, Communication Skills, Assessment Skills, Teamwork, Patient Advocacy, Documentation Skills, Regulatory Compliance, Medication Administration, Wound Care, Resident Education, Conflict Mediation, Elder Care
Specialization
Candidates must be graduates of an accredited LPN program and hold a valid LPN license in good standing. CPR certification is required or must be obtained.
Miller Time Pub Food Runner-PT at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Hospitality, Food Service, Communication, Manual Dexterity, Customer Satisfaction, Food Quality, Cleanliness, Teamwork, Time Management, Problem Solving
Specialization
Candidates should have knowledge of table settings and service standards, along with the ability to stand and walk for long periods. Manual dexterity and the ability to lift and carry items are also required.
Engineer II (2) at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Engineering, Maintenance, Communication, Problem Solving, Hvac Systems, Electrical Systems, Mechanical Equipment, Plumbing, Safety Awareness, Preventative Maintenance, Customer Service, Teamwork, Time Management, Flexibility, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with previous engineering or maintenance experience. Strong communication skills and the ability to work independently while adhering to safety standards are essential.
Substitute Teacher - Irving, TX at Kokua Education
Irving, Texas, United States - Full Time
Skills Needed
Classroom Management, Communication, Tutoring, Supervision, Flexibility, Empathy, Problem Solving, Teamwork
Specialization
Candidates must have at least 48 college credit hours and 1+ years of experience working with students. They should also be able to pass state and federal background checks and demonstrate confidence in managing a classroom.
Firearms Associate at Rural King Supply
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Firearms Knowledge, Sales Techniques, Compliance, Communication Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Product Demonstration, Transaction Processing, Problem Solving, Teamwork, Initiative, Integrity, Continuous Improvement
Specialization
Candidates should have a high school diploma or equivalent, with previous experience in firearms sales preferred. Strong interpersonal skills and knowledge of firearms regulations are essential.
Senior On-Site Service Specialist at Ricoh Careers
Beaverton, Oregon, United States - Full Time
Skills Needed
Copier Maintenance, Customer Relations, Troubleshooting, Mail Handling, Equipment Setup, Basic Electronics Knowledge, Quality Control, Document Imaging, Record Keeping, Communication Skills, Shipping Procedures, Bindery Equipment Operation, Inventory Management, Problem Solving, Time Management, Flexibility, Attention To Detail
Specialization
A high school diploma or GED is required along with 1-2 years of related work experience. Basic computer skills and some related copy job experience are preferred.
Subway Sandwich Artist at Pilot Company
Mason, Tennessee, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Preparation, Subway Processes, Teamwork, Computer Skills, Telephone Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Sr Manager, Product Knowledge & Training Content at Fortune Brands
Deerfield, Illinois, United States - Full Time
Skills Needed
Marketing, Product Knowledge, Training Content, Sales Enablement, Collaboration, Analytical Skills, Problem Solving, Financial Acumen, Communication, Project Management, Content Development, Budget Management, Audience Feedback, Event Management, Brand Management, Public Relations
Specialization
A bachelor's degree in Marketing, Business, or a related field is required, along with 5-7 years of sales and/or marketing experience. Experience in Marketing Communications and brand management is essential, preferably within the Consumer/Durable Goods industry.
Experience Required
Minimum 5 year(s)
Outside Account Manager at State Industrial Products
Greensboro, North Carolina, United States - Full Time
Skills Needed
Sales, Customer Service, B2b Prospecting, Cold Calling, Networking, Upselling, Brand Awareness, Relationship Building, Inventory Management, Order Placement, Communication, Resourcefulness, Flexibility, Resilience, Tablet Proficiency, Ios Platforms
Specialization
A bachelor's degree or equivalent experience is required, along with the ability and desire to service customers. Candidates must be proficient with tablets and IOS platforms and must live within the territory they are applying for.
Market Route Driver at Continental Services
Blackman Charter Township, Michigan, United States - Full Time
Skills Needed
Driving, Customer Service, Merchandising, Inventory Management, Cash Handling, Food Safety, Sanitation, Communication, Team Collaboration, Machine Maintenance, Basic Computer Skills, Physical Stamina, Problem Solving, Safety Protocols, Time Management, Training
Specialization
Candidates must have a high school diploma or GED, a clean driving record, and a chauffeur's license. Prior experience driving a box truck and familiarity with merchandising concepts are preferred.
Senior OCI Service Reliability Engineer at Version 1 Accelerate
Bengaluru, karnataka, India - Full Time
Skills Needed
Oci, Cloud Solutions, Troubleshooting, Networking, User Management, Iam Policies, Containerization, Terraform, Linux, Database, Oracle Integration Cloud, Documentation, Itil, Project Delivery, Mentoring, Client Consultation
Specialization
Candidates should have over 5 years of IT experience, with at least 3 years specifically in OCI. Strong technical skills in cloud solutions, troubleshooting, and consultancy are essential, along with relevant certifications.
Experience Required
Minimum 5 year(s)
Assistant Manager - Hourly and Commissions at Wireless Vision
Alpharetta, Georgia, United States - Full Time
Skills Needed
Sales, Customer Service, Team Motivation, Coaching, Communication, Organizational Skills, Problem Solving, Inventory Management, Cash Management, Retail Operations, Merchandising, Recruitment, Technology Trends, Compliance, Flexibility, Bilingual
Specialization
A High School Diploma or GED is required, along with 1-2 years of management experience in retail or a customer-focused environment. Candidates must be flexible with their work schedule and may need to relocate within their assigned market.
LOG EDITOR at GRUP MEDIAPRO
, , - Full Time
Skills Needed
Attention To Detail, Teamwork, Communication, Media Laws, Database Management, Programming, Content Development, Problem Solving
Specialization
Candidates should be students or graduates in Communication Sciences, Image and Sound, or related fields. Previous experience in media, particularly in sports, is preferred, along with knowledge of media laws and strong attention to detail.
Operation Manager - Crypto Exchange at Stockbit
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Operations Management, Crypto Trading, Regulatory Compliance, Risk Management, Aml, Kyc, Analytical Skills, Project Management, Team Leadership, Financial Reporting, Custody Models, Payment Operations, Blockchain Settlements, Operational Security, Customer Service, Organizational Skills
Specialization
A bachelor's degree in Finance, Business, Economics, or a related field is required, with a master's degree being a plus. Candidates should have over 5 years of experience in operations within crypto exchanges and strong knowledge of regulatory reporting.
Experience Required
Minimum 5 year(s)
Night Auditor - Acct at Avion Hospitality Employee Services LLC
Houston, Texas, United States - Full Time
Skills Needed
Accounting Principles, Problem Solving, Troubleshooting, Windows Operating Systems, Spreadsheets, Word Processing, Communication, Decision Making, Stress Management, Financial Information, Listening, Record Keeping, Security Procedures, Customer Service, Training, Time Management
Specialization
Candidates must have at least 1 year of progressive experience in a hotel or related field and a high school diploma or equivalent. Knowledge of accounting principles and the ability to work independently with minimal supervision are essential.
Banquet Houseaide - Marietta Hilton Resort & Conference Center at Remington Hospitality
Marietta, Georgia, United States - Full Time
Skills Needed
Customer Focused, Excellent Communication Skills, High Work Ethic, Self Initiative, Ability To Work Under Pressure, Flexible Schedule, Teamwork
Specialization
Candidates should have excellent communication skills and a strong work ethic. Flexibility to work varying schedules, including nights, weekends, and holidays, is essential.
Team Member at Convive Brands
New York, New York, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Pos Systems, Cleaning, Organization, Teamwork, Communication
Specialization
3 to 6 months of related restaurant experience or training is preferred. Flexibility in schedule and ability to be cross-trained in all areas of the dining room and retail space is also preferred.
Senior Group Manager - Transactional Quality - REF80436F_202441465 - Travel at WNS Global Services
Muntinlupa, Metro Manila, Philippines -
Full Time

Start Date

Immediate

Expiry Date

24 Dec, 25

Salary

0.0

Posted On

25 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Customer Service, Data Analysis, Training, Process Improvement, Budgeting, Personnel Management, Monitoring, Standards Establishment

Industry

Business Consulting and Services

Description
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 8,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits, Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description Quality Assurance Oversight**: Develop and manage quality assurance programs to ensure consistent and excellent customer service.Standards Establishment**: Set standards for customer interactions, including call handling, response time, and adherence to procedures.Monitoring Programs**: Implement monitoring processes to assess agent performance and compliance with quality standards.Training and Process Enhancement**: Design training programs or process enhancements to address quality issues.Budgeting and Tracking Expenses**: Assume responsibility for budgeting and tracking expenses related to quality assurance initiatives.Personnel Management**: Hire, coach, and provide training to personnel to maintain high customer service standards.Process Improvement**: Keep an eye on and tweak ordering, phone support, and other processes on a constant basis.**Data Analysis: Gather and examine call center data, such as expenses, sales rates, and customer service indicators. Qualifications - **Experience**: three to five years of experience working as an individual contributor in a similar field.- **Knowledge**: Thorough understanding of functional area and department processes.
Responsibilities
Develop and manage quality assurance programs to ensure consistent and excellent customer service. Implement monitoring processes to assess agent performance and compliance with quality standards.
Senior Group Manager - Transactional Quality - REF80436F_202441465 - Travel at WNS Global Services
Muntinlupa, Metro Manila, Philippines - Full Time
Skills Needed
Quality Assurance, Customer Service, Data Analysis, Training, Process Improvement, Budgeting, Personnel Management, Monitoring, Standards Establishment
Specialization
Three to five years of experience working as an individual contributor in a similar field is required. A thorough understanding of functional area and department processes is essential.
Experience Required
Minimum 2 year(s)
Sales Manager at F45 Training CP007722
Fort Collins, Colorado, United States - Full Time
Skills Needed
Sales, Customer Service, Fitness, Team Player, Communication, Motivation, Detail Oriented, Software Learning
Specialization
1-year previous sales experience is preferred along with excellent customer service skills. The candidate should be motivated about health and fitness and comfortable learning new software.
Entry-Level Deputy Project Managers - Networking Event with AECOM – New Yor at Aecom USA
New York, New York, United States - Full Time
Skills Needed
Data Collection, Data Analysis, Financial Planning, Project Management, Microsoft Excel, Microsoft Powerpoint, Quantitative Analysis, Communication, Research, Reporting, Database Management, Team Collaboration, Oracle Primavera P6, Revit, Power Bi, Office 365
Specialization
A Bachelor's Degree in Engineering, Architecture, Construction Management, or a related field is required. Relevant experience or internships are preferred, along with proficiency in Microsoft Office and industry software.
Licensed Practical Nurse (LPN) at Salemtowne
Winston-Salem, North Carolina, United States - Full Time
Skills Needed
Clinical Skills, Leadership Skills, Management Skills, Interpersonal Skills, Problem Solving Skills, Communication Skills, Assessment Skills, Teamwork, Patient Advocacy, Documentation Skills, Regulatory Compliance, Medication Administration, Wound Care, Resident Education, Conflict Mediation, Elder Care
Specialization
Candidates must be graduates of an accredited LPN program and hold a valid LPN license in good standing. CPR certification is required or must be obtained.
Miller Time Pub Food Runner-PT at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Hospitality, Food Service, Communication, Manual Dexterity, Customer Satisfaction, Food Quality, Cleanliness, Teamwork, Time Management, Problem Solving
Specialization
Candidates should have knowledge of table settings and service standards, along with the ability to stand and walk for long periods. Manual dexterity and the ability to lift and carry items are also required.
Engineer II (2) at Marcus Corporation
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Engineering, Maintenance, Communication, Problem Solving, Hvac Systems, Electrical Systems, Mechanical Equipment, Plumbing, Safety Awareness, Preventative Maintenance, Customer Service, Teamwork, Time Management, Flexibility, Professionalism
Specialization
A high school diploma or equivalent is preferred, along with previous engineering or maintenance experience. Strong communication skills and the ability to work independently while adhering to safety standards are essential.
Substitute Teacher - Irving, TX at Kokua Education
Irving, Texas, United States - Full Time
Skills Needed
Classroom Management, Communication, Tutoring, Supervision, Flexibility, Empathy, Problem Solving, Teamwork
Specialization
Candidates must have at least 48 college credit hours and 1+ years of experience working with students. They should also be able to pass state and federal background checks and demonstrate confidence in managing a classroom.
Firearms Associate at Rural King Supply
Butler, Pennsylvania, United States - Full Time
Skills Needed
Customer Service, Firearms Knowledge, Sales Techniques, Compliance, Communication Skills, Attention To Detail, Organizational Skills, Interpersonal Skills, Product Demonstration, Transaction Processing, Problem Solving, Teamwork, Initiative, Integrity, Continuous Improvement
Specialization
Candidates should have a high school diploma or equivalent, with previous experience in firearms sales preferred. Strong interpersonal skills and knowledge of firearms regulations are essential.
Senior On-Site Service Specialist at Ricoh Careers
Beaverton, Oregon, United States - Full Time
Skills Needed
Copier Maintenance, Customer Relations, Troubleshooting, Mail Handling, Equipment Setup, Basic Electronics Knowledge, Quality Control, Document Imaging, Record Keeping, Communication Skills, Shipping Procedures, Bindery Equipment Operation, Inventory Management, Problem Solving, Time Management, Flexibility, Attention To Detail
Specialization
A high school diploma or GED is required along with 1-2 years of related work experience. Basic computer skills and some related copy job experience are preferred.
Subway Sandwich Artist at Pilot Company
Mason, Tennessee, United States - Full Time
Skills Needed
Guest Service Skills, Sales Transactions, Food Management, Food Preparation, Subway Processes, Teamwork, Computer Skills, Telephone Skills
Specialization
Incredible guest service skills and the ability to maintain a guest-focused culture are required. Preferred qualifications include experience in a similar position and the ability to work a flexible schedule.
Sr Manager, Product Knowledge & Training Content at Fortune Brands
Deerfield, Illinois, United States - Full Time
Skills Needed
Marketing, Product Knowledge, Training Content, Sales Enablement, Collaboration, Analytical Skills, Problem Solving, Financial Acumen, Communication, Project Management, Content Development, Budget Management, Audience Feedback, Event Management, Brand Management, Public Relations
Specialization
A bachelor's degree in Marketing, Business, or a related field is required, along with 5-7 years of sales and/or marketing experience. Experience in Marketing Communications and brand management is essential, preferably within the Consumer/Durable Goods industry.
Experience Required
Minimum 5 year(s)
Outside Account Manager at State Industrial Products
Greensboro, North Carolina, United States - Full Time
Skills Needed
Sales, Customer Service, B2b Prospecting, Cold Calling, Networking, Upselling, Brand Awareness, Relationship Building, Inventory Management, Order Placement, Communication, Resourcefulness, Flexibility, Resilience, Tablet Proficiency, Ios Platforms
Specialization
A bachelor's degree or equivalent experience is required, along with the ability and desire to service customers. Candidates must be proficient with tablets and IOS platforms and must live within the territory they are applying for.
Market Route Driver at Continental Services
Blackman Charter Township, Michigan, United States - Full Time
Skills Needed
Driving, Customer Service, Merchandising, Inventory Management, Cash Handling, Food Safety, Sanitation, Communication, Team Collaboration, Machine Maintenance, Basic Computer Skills, Physical Stamina, Problem Solving, Safety Protocols, Time Management, Training
Specialization
Candidates must have a high school diploma or GED, a clean driving record, and a chauffeur's license. Prior experience driving a box truck and familiarity with merchandising concepts are preferred.
Senior OCI Service Reliability Engineer at Version 1 Accelerate
Bengaluru, karnataka, India - Full Time
Skills Needed
Oci, Cloud Solutions, Troubleshooting, Networking, User Management, Iam Policies, Containerization, Terraform, Linux, Database, Oracle Integration Cloud, Documentation, Itil, Project Delivery, Mentoring, Client Consultation
Specialization
Candidates should have over 5 years of IT experience, with at least 3 years specifically in OCI. Strong technical skills in cloud solutions, troubleshooting, and consultancy are essential, along with relevant certifications.
Experience Required
Minimum 5 year(s)
Assistant Manager - Hourly and Commissions at Wireless Vision
Alpharetta, Georgia, United States - Full Time
Skills Needed
Sales, Customer Service, Team Motivation, Coaching, Communication, Organizational Skills, Problem Solving, Inventory Management, Cash Management, Retail Operations, Merchandising, Recruitment, Technology Trends, Compliance, Flexibility, Bilingual
Specialization
A High School Diploma or GED is required, along with 1-2 years of management experience in retail or a customer-focused environment. Candidates must be flexible with their work schedule and may need to relocate within their assigned market.
LOG EDITOR at GRUP MEDIAPRO
, , - Full Time
Skills Needed
Attention To Detail, Teamwork, Communication, Media Laws, Database Management, Programming, Content Development, Problem Solving
Specialization
Candidates should be students or graduates in Communication Sciences, Image and Sound, or related fields. Previous experience in media, particularly in sports, is preferred, along with knowledge of media laws and strong attention to detail.
Operation Manager - Crypto Exchange at Stockbit
Special capital Region of Jakarta, Java, Indonesia - Full Time
Skills Needed
Operations Management, Crypto Trading, Regulatory Compliance, Risk Management, Aml, Kyc, Analytical Skills, Project Management, Team Leadership, Financial Reporting, Custody Models, Payment Operations, Blockchain Settlements, Operational Security, Customer Service, Organizational Skills
Specialization
A bachelor's degree in Finance, Business, Economics, or a related field is required, with a master's degree being a plus. Candidates should have over 5 years of experience in operations within crypto exchanges and strong knowledge of regulatory reporting.
Experience Required
Minimum 5 year(s)
Night Auditor - Acct at Avion Hospitality Employee Services LLC
Houston, Texas, United States - Full Time
Skills Needed
Accounting Principles, Problem Solving, Troubleshooting, Windows Operating Systems, Spreadsheets, Word Processing, Communication, Decision Making, Stress Management, Financial Information, Listening, Record Keeping, Security Procedures, Customer Service, Training, Time Management
Specialization
Candidates must have at least 1 year of progressive experience in a hotel or related field and a high school diploma or equivalent. Knowledge of accounting principles and the ability to work independently with minimal supervision are essential.
Banquet Houseaide - Marietta Hilton Resort & Conference Center at Remington Hospitality
Marietta, Georgia, United States - Full Time
Skills Needed
Customer Focused, Excellent Communication Skills, High Work Ethic, Self Initiative, Ability To Work Under Pressure, Flexible Schedule, Teamwork
Specialization
Candidates should have excellent communication skills and a strong work ethic. Flexibility to work varying schedules, including nights, weekends, and holidays, is essential.
Team Member at Convive Brands
New York, New York, United States - Full Time
Skills Needed
Customer Service, Food Preparation, Cash Handling, Pos Systems, Cleaning, Organization, Teamwork, Communication
Specialization
3 to 6 months of related restaurant experience or training is preferred. Flexibility in schedule and ability to be cross-trained in all areas of the dining room and retail space is also preferred.