Company Description
Sofitel Melbourne On Collins stands as the pinnacle of luxury in the heart of Melbourne’s vibrant city center. Combining French elegance with modern luxury, we offer unparalleled experiences for our guests, from exquisite dining to immersive cultural events.
Experience unparalleled luxury at the prestigious Paris End of Collins, nestled in the heart of Melbourne’s vibrant theatre and business districts. Our exquisite 5-star hotel features 363 rooms, each offering breathtaking views of the iconic Melbourne skyline.

ELEGANTLY CHIC VENUE SPACES

Explore our collection of 12 elegantly chic and versatile venue spaces tailored to meet your every need. Whether hosting grand events for up to 1,000 guests in our prestigious Grand Ballroom or conducting intimate executive meetings, each space is meticulously crafted to surpass expectations.
Job Description

• Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring every guest experience exceeds expectations.
• Team Motivation and Development: Maintain a motivated and highly skilled team, fostering a culture of excellence and ensuring a high standard of guest satisfaction.
• Talent Recruitment and Management: Collaborate with Outlet Managers and the Talent & Culture Team to recruit new team members and manage the life cycle of each staff member, from appraisal to performance coaching.
• Strategic Marketing and Revenue Generation: Develop marketing and promotions plans to drive incremental revenue and enhance guest engagement.
• Financial Accountability: Manage monthly costs, inventory, and daily operating expenses, ensuring efficient use of resources and achievement of budgeted profit targets.
• Compliance and Safety: Ensure compliance with all statutory, HSE standards, procedures, and processes, prioritizing the safety and well-being of both guests and staff.
• Reporting and Communication: Monitor, report, and document all operations with detailed explanations, and liaise with the General Manager on finance matters or discrepancies.
• Proven Management Skills: Demonstrated ability to effectively lead and motivate teams to achieve outstanding results.
• Luxury F&B Experience: At least 7 to 10 years of previous managerial experience in a luxury F&B environment with high volume and a commitment to exceptional offerings.
• Beverage Expertise: Strong knowledge of premium beverages is a must, ensuring an exceptional dining experience for our discerning guests.
• Standards Proficiency: Familiarity with HACCP, ISO 22000, and Green Globe standards is highly desired, showcasing a commitment to quality and safety.
• Adaptability: Excellent time management skills and the flexibility to thrive in fast-paced and evolving situations.
• Career Development: Passionate about personal and professional growth, eager to further develop skills and advance within the industry.
  Qualifications

10-12 years of progressive F&B experience, with at least 3–5 years in a senior leadership role in a luxury hotel or resort

• Strong financial management skills including budgeting, forecasting, and P&L accountability
• Proven ability to lead and inspire large, diverse teams while maintaining high service standards
• Expertise in luxury guest experience delivery, food & beverage trends, and concept innovation
• Deep understanding of quality assurance, health & safety compliance, and brand standards
• Experience with multi-outlet operations, including fine dining, bars, in-room dining, and events/banquets