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Bilingual Customer Retention Specialist (French & English) at Bundl Box
Burlington, ON L7N 3N2, Canada - Full Time
Skills Needed
French, Microsoft Office, Customer Retention, Interpersonal Skills, English
Qualification
Diploma
Experience Required
Minimum 1 year(s)
family physician at DocSide Medical
Vancouver, BC V6A 1R1, Canada - Full Time
Skills Needed
Dentistry, Optometry, Medicine, Veterinary Medicine
Qualification
Graduate
Educational Assistant, Resource at REYNOLDS SD 7
Portland, OR 97233, USA - Full Time
Skills Needed
Medication Administration, Excess, Mathematics, Spelling, Crisis Intervention, Writing, Office Equipment, Materials, Confidentiality, Training
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Stock Controller at Galgorm Group
Ballymena BT42 1JQ, , United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Customer Service Skills, Stock Control
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Digital Paid Media Speciaist at Our Media
Toronto, ON, Canada - Full Time
Skills Needed
B2b, Cac, Youtube, E Commerce, Digital Marketing, Campaign Management, Data Analysis, Reporting, Cpg, Google Tag Manager, Project Management Skills, Shopping, Search
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Boutique Part Time Coffee Specialist at Nespresso
Nepean, ON K2B 8C1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
BON 25-12 License & Permit Specialist 2 at TEXAS BOARD OF NURSING
Austin, Texas, USA - Full Time
Skills Needed
Customer Service, Regulatory Compliance, Grammar, Teams, Writing, Outlook, Excel, Credentialing, Computer Operations, Critical Infrastructure
Qualification
Diploma
machiniste sur matériel CNC (commande numérique par ordinateur) at Fibrotek Advanced Materials Inc
Clermont, QC G4A 1B7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Teacher's Aide at Wenona School
North Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Capital Project Manager at MercyOne
Des Moines, IA 50314, USA - Full Time
Skills Needed
Cad, Construction, Architects, Buildings, Construction Management, Construction Drawings, Internal Customers, Architectural Design, Building Codes, Specifications, Project Management Software
Specialization
Engineering construction management or business or relevant work experience
Qualification
Graduate
Staff or Senior Accountant at Synchron
Brooklyn, New York, USA - Full Time
Skills Needed
Finance, Internal Controls
Specialization
Accounting or finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Casual Educator at Busy Bees
Geelong West, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
A certificate iii or diploma in early childhood education and care (or studying towards one)
Qualification
Diploma
Consultant Urologist - Fractional Specialist at Bendigo Health
Bendigo, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electrical Technician at Invinity Energy Systems
Motherwell, Scotland, United Kingdom - Full Time
Skills Needed
Equipment Maintenance, Components, Adherence, Time Management, Analytical Skills, Safety Regulations, Engineering Support
Qualification
Graduate
Quality Control Manager at Nash Plumbing and Mechanical
Belleview, FL 34420, USA - Full Time
Skills Needed
Plumbing
Qualification
Graduate
Program Support Specialist - 75% Travel - SCS Division at MC Dean Inc
Tysons, VA 22102, USA - Full Time
Skills Needed
Contract Requirements, Deliveries, Computer Skills, Data Analysis, Tableau, Spreadsheets, Power Bi, Vendors, Communication Skills, Analytical Skills, Mission Critical Facilities, Access, Writing, Reporting, Career Development, Mathematics, Security, Focal Point
Specialization
Analytical
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Registered Physiotherapist at Renewal Physiotherapy Sports Injury Clinic
Caledon, ON, Canada - Full Time
Skills Needed
Interpersonal Skills, Professional Development, Cupping
Qualification
Graduate
Distributions and Transfers Out Processor (3-6 Month Contract MUST BE LOCAT at Forge
Denver, Colorado, USA - Full Time
Skills Needed
Financial Services, Outlook, Microsoft Office, Iras, Excel, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Restaurant Clerk at SaveOnFoods
Yorkton, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Junior Program Manager (m/w/d) at univativ GmbH
Regensburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Bilingual Customer Retention Specialist (French & English) at Bundl Box
Burlington, ON L7N 3N2, Canada -
Full Time

Start Date

Immediate

Expiry Date

19 Nov, 25

Salary

20.0

Posted On

19 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

French, Microsoft Office, Customer Retention, Interpersonal Skills, English

Industry

Outsourcing/Offshoring

Description

POSITION SUMMARY:

Located in the Burlington commercial area, Bundl Box is hiring a Bilingual (French & English) Customer Retention Specialist. This role focuses on strengthening relationships with existing customers, managing accounts, and resolving issues to improve satisfaction and loyalty.
This is not a telemarketing or cold-calling position — you’ll be working exclusively with customers who already know and trust our brand. Full paid training is provided upon completion.

QUALIFICATIONS:

  • Fluency in French and English (spoken and written)
  • Minimum 1 year of experience in customer retention, service, or sales
  • Strong communication, problem-solving, and interpersonal skills
  • Proven ability to meet performance targets in a customer-facing role
  • Comfortable using Microsoft Office and navigating computer systems
  • Organized, detail-oriented, and capable of multitasking
  • Flexible availability to work shifts between 9 AM – 11 PM, Monday to Saturday (subject to change during peak seasons)
  • High School Diploma (OSSD or equivalent) required
Responsibilities
  • Handle inbound and outbound calls with existing customers in both French and English
  • Focus on customer retention, resolving issues and reinforcing loyalty
  • Process orders and manage payments
  • Respond to customer inquiries via phone, live chat, and email
  • Provide an outstanding customer experience in every interaction
  • Meet or exceed performance metrics related to retention and satisfaction
  • Accurately maintain customer records and account notes
  • Identify upselling opportunities based on customer needs
  • Collaborate with team members to improve retention processes
  • Perform other duties as required by management
Bilingual Customer Retention Specialist (French & English) at Bundl Box
Burlington, ON L7N 3N2, Canada - Full Time
Skills Needed
French, Microsoft Office, Customer Retention, Interpersonal Skills, English
Qualification
Diploma
Experience Required
Minimum 1 year(s)
family physician at DocSide Medical
Vancouver, BC V6A 1R1, Canada - Full Time
Skills Needed
Dentistry, Optometry, Medicine, Veterinary Medicine
Qualification
Graduate
Educational Assistant, Resource at REYNOLDS SD 7
Portland, OR 97233, USA - Full Time
Skills Needed
Medication Administration, Excess, Mathematics, Spelling, Crisis Intervention, Writing, Office Equipment, Materials, Confidentiality, Training
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Stock Controller at Galgorm Group
Ballymena BT42 1JQ, , United Kingdom - Full Time
Skills Needed
Interpersonal Skills, Management Skills, Customer Service Skills, Stock Control
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Senior Digital Paid Media Speciaist at Our Media
Toronto, ON, Canada - Full Time
Skills Needed
B2b, Cac, Youtube, E Commerce, Digital Marketing, Campaign Management, Data Analysis, Reporting, Cpg, Google Tag Manager, Project Management Skills, Shopping, Search
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Boutique Part Time Coffee Specialist at Nespresso
Nepean, ON K2B 8C1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
BON 25-12 License & Permit Specialist 2 at TEXAS BOARD OF NURSING
Austin, Texas, USA - Full Time
Skills Needed
Customer Service, Regulatory Compliance, Grammar, Teams, Writing, Outlook, Excel, Credentialing, Computer Operations, Critical Infrastructure
Qualification
Diploma
machiniste sur matériel CNC (commande numérique par ordinateur) at Fibrotek Advanced Materials Inc
Clermont, QC G4A 1B7, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Teacher's Aide at Wenona School
North Sydney, New South Wales, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Capital Project Manager at MercyOne
Des Moines, IA 50314, USA - Full Time
Skills Needed
Cad, Construction, Architects, Buildings, Construction Management, Construction Drawings, Internal Customers, Architectural Design, Building Codes, Specifications, Project Management Software
Specialization
Engineering construction management or business or relevant work experience
Qualification
Graduate
Staff or Senior Accountant at Synchron
Brooklyn, New York, USA - Full Time
Skills Needed
Finance, Internal Controls
Specialization
Accounting or finance
Qualification
Graduate
Experience Required
Minimum 5 year(s)
Casual Educator at Busy Bees
Geelong West, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Specialization
A certificate iii or diploma in early childhood education and care (or studying towards one)
Qualification
Diploma
Consultant Urologist - Fractional Specialist at Bendigo Health
Bendigo, Victoria, Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electrical Technician at Invinity Energy Systems
Motherwell, Scotland, United Kingdom - Full Time
Skills Needed
Equipment Maintenance, Components, Adherence, Time Management, Analytical Skills, Safety Regulations, Engineering Support
Qualification
Graduate
Quality Control Manager at Nash Plumbing and Mechanical
Belleview, FL 34420, USA - Full Time
Skills Needed
Plumbing
Qualification
Graduate
Program Support Specialist - 75% Travel - SCS Division at MC Dean Inc
Tysons, VA 22102, USA - Full Time
Skills Needed
Contract Requirements, Deliveries, Computer Skills, Data Analysis, Tableau, Spreadsheets, Power Bi, Vendors, Communication Skills, Analytical Skills, Mission Critical Facilities, Access, Writing, Reporting, Career Development, Mathematics, Security, Focal Point
Specialization
Analytical
Qualification
Graduate
Experience Required
Minimum 4 year(s)
Registered Physiotherapist at Renewal Physiotherapy Sports Injury Clinic
Caledon, ON, Canada - Full Time
Skills Needed
Interpersonal Skills, Professional Development, Cupping
Qualification
Graduate
Distributions and Transfers Out Processor (3-6 Month Contract MUST BE LOCAT at Forge
Denver, Colorado, USA - Full Time
Skills Needed
Financial Services, Outlook, Microsoft Office, Iras, Excel, Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Restaurant Clerk at SaveOnFoods
Yorkton, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Junior Program Manager (m/w/d) at univativ GmbH
Regensburg, , Germany - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate