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Customer Service – Self Storage Manager at Public Storage
New Brighton, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Retail, Communication, Problem Solving, Time Management, Organization, Cash Handling, Maintenance, Inventory Management, Teamwork, Flexibility, Attention To Detail, Cleaning, Driving
Specialization
Candidates should have experience in customer service and sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Lauderdale, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Organization, Time Management, Problem Solving, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Little Canada, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Retail, Communication, Problem Solving, Time Management, Organization, Cash Handling, Inventory Management, Cleaning, Maintenance, Teamwork, Flexibility, Attention To Detail, Driving, Physical Stamina
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and the ability to travel between locations using their own vehicle are required.
Design Sales Representative at 3 Day Blinds Corporate
Elmwood Park, Illinois, United States - Full Time
Skills Needed
Sales, Customer Service, Design, Communication, Problem Solving, Critical Thinking, Networking, Flexibility, Tech Savvy, Entrepreneurial Spirit, Relationship Building, Time Management, Adaptability, Creativity, Self Reliance, Resourcefulness
Specialization
A background or passion in design and décor is advantageous, along with strong problem-solving skills. Candidates should be adaptable, tech-savvy, and possess a hunger for success with full-time availability.
Janitor at Didlake, Inc.
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Attention To Detail, Safety Standards, Time Management, Maintenance, Organization
Specialization
Candidates must have a high school diploma or GED, or six months of custodial experience. Additionally, they must be U.S. citizens and able to obtain necessary credentials and background checks.
Team Leader-Janitor at Didlake, Inc.
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Leadership, Communication, Teamwork, Problem Solving, Safety Standards, Cleaning Products, Floor Care Equipment, Preventive Maintenance, Customer Service, Training, Adaptability, Reliability, Flexibility, Written Communication, Basic Math Skills, Judgment
Specialization
Candidates must have a high school diploma or GED and at least one year of relevant experience in custodial or maintenance services. Leadership experience of six months is required, along with a valid driver's license and the ability to obtain necessary credentials.
Experience Required
Minimum 2 year(s)
Janitor at Didlake, Inc.
Portsmouth, Virginia, United States - Full Time
Skills Needed
Cleaning, Sweeping, Mopping, Scrubbing, Polishing, Dusting, Waste Management, Teamwork, Communication, Safety Standards, Maintenance, Detail Orientation, Time Management, Customer Service, Positive Attitude, Problem Solving
Specialization
Candidates must have a high school diploma or GED, or six months of custodial experience. They must also be U.S. citizens and able to obtain necessary credentials and background checks.
DSW Store Lead Part Time at Designer Brands Inc.
Dublin, California, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Time Management, Technology Proficiency, Coaching, Feedback, Inventory Management, Safety Awareness, Positive Attitude, Adaptability, Organizational Skills, Leadership, Integrity, Collaboration
Specialization
Candidates must have a minimum of 2 years of workforce experience and a high school diploma or equivalent. Strong customer service skills, the ability to communicate effectively, and a willingness to work flexible hours are essential.
Experience Required
Minimum 2 year(s)
DSW Store Supervisor Full Time at Designer Brands Inc.
San Francisco, California, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Communication, Inventory Management, Sales Strategy, Problem Solving, Coaching, Feedback, Time Management, Technology Proficiency, Safety Awareness, Training, Motivation, Delegation, Positive Mindset, Enthusiasm
Specialization
Candidates must have a minimum of 2 years of management experience and a high school diploma or equivalent. Strong customer service skills, the ability to communicate effectively, and a willingness to work flexible hours are essential.
Experience Required
Minimum 2 year(s)
Billing & Settlement Coordinator - Bilingual (Korean/English) at Woongjin, Inc
Santa Ana, California, United States - Full Time
Skills Needed
Bilingual, Ar, Ap, Invoicing, Customer Service, Transportation, Logistics, Accounting, Excel, Powerpoint, Word, Communication, Problem Solving, Automation, Reporting, Auditing
Specialization
Candidates should be bilingual in English and Korean, with experience in accounts receivable, accounts payable, and customer service. A bachelor's degree is required along with proficiency in Microsoft Office applications, especially Excel.
Experience Required
Minimum 2 year(s)
יועצ.ת מחלקת פניות הציבור at KPMG Global Services
Tel-Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Accounting, Law, Economics, Business Administration, Excel, Banking, Regulation, Consulting, Risk Management, Financial Regulation, Data Management, Sas, Sql, English
Specialization
Candidates must hold a degree in Accounting, Law, Economics, or Business Administration and have a high level of proficiency in Hebrew and Excel. Experience in a large consulting firm or regulatory authorities is an advantage, along with familiarity with financial processes and regulations.
Experience Required
Minimum 2 year(s)
Medical Assistant/ MA Noninvasive Cardiology at Ardent Health Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Patient Care, Administrative Tasks, Clinical Tasks, Electronic Medical Record, Microsoft Office, Bls Certification
Specialization
A high school diploma or GED equivalent is required, along with basic knowledge of EMR and Microsoft Office. BLS Certification is required within 14 days of start, and prior experience in a clinic or hospital setting is preferred.
Area Vice President (Mountain Region: Denver, Phoenix, Salt Lake City) at Inspire Medical Systems Inc.
Denver, Colorado, United States - Full Time
Skills Needed
Sales Leadership, Business Development, Market Trends, Customer Needs, Key Accounts Management, Cross Functional Collaboration, Coaching, Revenue Growth, Strategic Leadership, Team Leadership, Therapy Awareness, New Product Launch, Sales Strategy, Field Operations, Payer Development, Talent Development
Specialization
Candidates must have a BA or BS degree and a minimum of 10 years in medical device sales or sales management, with at least 5 years in a sales leadership position. Proven effectiveness in working with sales teams and the ability to travel up to 60% are also required.
Experience Required
Minimum 10 year(s)
EHS Supervisor at Constellis
East Los Angeles, California, United States - Full Time
Skills Needed
Safety Management, Accident Prevention, Data Analysis, Safety Audits, Training, Communication, Problem Solving, Organizational Skills, Hazard Communication, Regulatory Compliance, Incident Investigation, Equipment Safety, Emergency Response, Environmental Programs, Risk Assessment, Safety Inspections
Specialization
A safety-related bachelor's degree or equivalent experience is required, along with a minimum of three years of experience in running a safety/health program. Preferred certifications include OSHA 30-hour General Industry and OSHA 40-hour HAZWOPER.
Experience Required
Minimum 2 year(s)
Insurance Authorization Specialist Lead at The US Oncology Network
Richardson, Texas, United States - Full Time
Skills Needed
Insurance Authorization, Revenue Cycle Management, Medical Coding, Oncology Knowledge, Patient Advocacy, Communication Skills, Problem Solving, Attention To Detail, Microsoft Office, Regulatory Compliance, Financial Aid Knowledge, Claims Processing, Adaptability, Decision Making, Quality Commitment, Technical Expertise
Specialization
Candidates should have a high school diploma or equivalent, with an associate degree or relevant experience preferred. A minimum of two years in insurance resolution and four years in medical billing is required, along with proficiency in Microsoft Office and knowledge of oncology coding.
Experience Required
Minimum 2 year(s)
Night General Cleaner (Part Time) at NFM & J LP
Norfolk, Virginia, United States - Full Time
Skills Needed
Cleaning, Time Management, Communication, Safety, Independence, Teamwork, Basic Equipment Use
Specialization
Candidates should have some cleaning experience and basic knowledge of cleaning products. A high school diploma or equivalent is required, along with the ability to work independently and communicate effectively.
SBA Portfolio Manager Team Lead at Banesco USA
, Florida, United States - Full Time
Skills Needed
Credit Policies, Risk Management, Credit Analysis, Underwriting, Portfolio Management, Analytical Skills, Problem Solving, Team Leadership, Financial Software, Commercial Credits, Client Centric Skills, Banking Regulations, Sba Programs, Loan Forgiveness Processes, Supervisory Authority, Concentration Risk
Specialization
Candidates must have a bachelor's degree in a related field and at least ten years of progressive risk management experience, including five years in a senior leadership role. Extensive knowledge of credit analysis, underwriting, and SBA programs is essential.
Experience Required
Minimum 10 year(s)
Executive Support Team Lead at Arcfield
McLean, Virginia, United States - Full Time
Skills Needed
Organizational Abilities, Communication Skills, Calendar Management, Travel Coordination, Meeting Preparation, Information Analysis, Presentation Development, Conference Planning, Confidentiality Management, Ms Office Products, Sharepoint
Specialization
Candidates must have a relevant degree or equivalent experience and maintain a TS/SCI clearance. Exceptional organizational and communication skills are required, along with experience in MS Office and SharePoint.
Experience Required
Minimum 10 year(s)
APM (Associate Product Manager) Sênior - Produto Educacional at XP Inc.
Belo Horizonte, Minas Gerais, Brazil - Full Time
Skills Needed
Product Management, Agile Methodologies, Leadership, Stakeholder Management, Data Analysis, Communication, Creativity, Problem Solving, Technical Specifications, Ai Use Cases, Backlog Management, Roadmap Prioritization, Cross Functional Collaboration, Performance Metrics, Market Analysis, Customer Feedback
Specialization
Candidates should have a completed higher education degree in relevant fields and experience in product management roles, preferably in technology or startup environments. Strong leadership, analytical skills, and proficiency in agile methodologies are essential.
Experience Required
Minimum 5 year(s)
APM (Associate Product Manager) Sênior - Produto Educacional at XP Inc.
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Product Management, Agile Methodologies, Leadership, Data Analysis, Communication, Creativity, Problem Solving, Stakeholder Management, Technical Specifications, Ai Use Cases, Backlog Management, Roadmap Development, Market Analysis, Performance Metrics, Software Development, Education Sector Knowledge
Specialization
Candidates must have a bachelor's degree in relevant fields and experience in product management or technology roles. Strong leadership skills, proficiency in agile methodologies, and excellent communication abilities are essential.
Experience Required
Minimum 5 year(s)
Customer Service – Self Storage Manager at Public Storage
New Brighton, Minnesota, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

16.75

Posted On

22 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Sales, Retail, Communication, Problem Solving, Time Management, Organization, Cash Handling, Maintenance, Inventory Management, Teamwork, Flexibility, Attention To Detail, Cleaning, Driving

Industry

Real Estate

Description
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.75 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm) Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include: Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending Company paid life, accidental death insurance, and exclusive vendor discounts Mileage reimbursement is provided when traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing and moving supplies Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent Auditing cash drawers and making bank deposits are part of the daily business We help keep our customers current with payments and make reminder and collection calls when required Physical Requirements: Ability to transport lift/move items weighing up to 35 pounds Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris. Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
Responsibilities
Property Managers work independently at multiple locations, assessing customer storage needs and selling packing and moving supplies. They also conduct daily inspections, manage payments, and perform maintenance tasks.
Customer Service – Self Storage Manager at Public Storage
New Brighton, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Retail, Communication, Problem Solving, Time Management, Organization, Cash Handling, Maintenance, Inventory Management, Teamwork, Flexibility, Attention To Detail, Cleaning, Driving
Specialization
Candidates should have experience in customer service and sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Lauderdale, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Inventory Management, Cash Handling, Cleaning, Maintenance, Communication, Organization, Time Management, Problem Solving, Teamwork, Flexibility, Attention To Detail, Physical Stamina, Driving
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and personal vehicle for travel between locations are required.
Customer Service – Self Storage Manager at Public Storage
Little Canada, Minnesota, United States - Full Time
Skills Needed
Customer Service, Sales, Retail, Communication, Problem Solving, Time Management, Organization, Cash Handling, Inventory Management, Cleaning, Maintenance, Teamwork, Flexibility, Attention To Detail, Driving, Physical Stamina
Specialization
Candidates should have experience in customer service-centered sales environments such as retail or restaurants. A valid driver's license and the ability to travel between locations using their own vehicle are required.
Design Sales Representative at 3 Day Blinds Corporate
Elmwood Park, Illinois, United States - Full Time
Skills Needed
Sales, Customer Service, Design, Communication, Problem Solving, Critical Thinking, Networking, Flexibility, Tech Savvy, Entrepreneurial Spirit, Relationship Building, Time Management, Adaptability, Creativity, Self Reliance, Resourcefulness
Specialization
A background or passion in design and décor is advantageous, along with strong problem-solving skills. Candidates should be adaptable, tech-savvy, and possess a hunger for success with full-time availability.
Janitor at Didlake, Inc.
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Cleaning, Teamwork, Communication, Attention To Detail, Safety Standards, Time Management, Maintenance, Organization
Specialization
Candidates must have a high school diploma or GED, or six months of custodial experience. Additionally, they must be U.S. citizens and able to obtain necessary credentials and background checks.
Team Leader-Janitor at Didlake, Inc.
Virginia Beach, Virginia, United States - Full Time
Skills Needed
Leadership, Communication, Teamwork, Problem Solving, Safety Standards, Cleaning Products, Floor Care Equipment, Preventive Maintenance, Customer Service, Training, Adaptability, Reliability, Flexibility, Written Communication, Basic Math Skills, Judgment
Specialization
Candidates must have a high school diploma or GED and at least one year of relevant experience in custodial or maintenance services. Leadership experience of six months is required, along with a valid driver's license and the ability to obtain necessary credentials.
Experience Required
Minimum 2 year(s)
Janitor at Didlake, Inc.
Portsmouth, Virginia, United States - Full Time
Skills Needed
Cleaning, Sweeping, Mopping, Scrubbing, Polishing, Dusting, Waste Management, Teamwork, Communication, Safety Standards, Maintenance, Detail Orientation, Time Management, Customer Service, Positive Attitude, Problem Solving
Specialization
Candidates must have a high school diploma or GED, or six months of custodial experience. They must also be U.S. citizens and able to obtain necessary credentials and background checks.
DSW Store Lead Part Time at Designer Brands Inc.
Dublin, California, United States - Full Time
Skills Needed
Customer Service, Communication, Teamwork, Problem Solving, Time Management, Technology Proficiency, Coaching, Feedback, Inventory Management, Safety Awareness, Positive Attitude, Adaptability, Organizational Skills, Leadership, Integrity, Collaboration
Specialization
Candidates must have a minimum of 2 years of workforce experience and a high school diploma or equivalent. Strong customer service skills, the ability to communicate effectively, and a willingness to work flexible hours are essential.
Experience Required
Minimum 2 year(s)
DSW Store Supervisor Full Time at Designer Brands Inc.
San Francisco, California, United States - Full Time
Skills Needed
Customer Service, Team Leadership, Communication, Inventory Management, Sales Strategy, Problem Solving, Coaching, Feedback, Time Management, Technology Proficiency, Safety Awareness, Training, Motivation, Delegation, Positive Mindset, Enthusiasm
Specialization
Candidates must have a minimum of 2 years of management experience and a high school diploma or equivalent. Strong customer service skills, the ability to communicate effectively, and a willingness to work flexible hours are essential.
Experience Required
Minimum 2 year(s)
Billing & Settlement Coordinator - Bilingual (Korean/English) at Woongjin, Inc
Santa Ana, California, United States - Full Time
Skills Needed
Bilingual, Ar, Ap, Invoicing, Customer Service, Transportation, Logistics, Accounting, Excel, Powerpoint, Word, Communication, Problem Solving, Automation, Reporting, Auditing
Specialization
Candidates should be bilingual in English and Korean, with experience in accounts receivable, accounts payable, and customer service. A bachelor's degree is required along with proficiency in Microsoft Office applications, especially Excel.
Experience Required
Minimum 2 year(s)
יועצ.ת מחלקת פניות הציבור at KPMG Global Services
Tel-Aviv, Tel-Aviv District, Israel - Full Time
Skills Needed
Accounting, Law, Economics, Business Administration, Excel, Banking, Regulation, Consulting, Risk Management, Financial Regulation, Data Management, Sas, Sql, English
Specialization
Candidates must hold a degree in Accounting, Law, Economics, or Business Administration and have a high level of proficiency in Hebrew and Excel. Experience in a large consulting firm or regulatory authorities is an advantage, along with familiarity with financial processes and regulations.
Experience Required
Minimum 2 year(s)
Medical Assistant/ MA Noninvasive Cardiology at Ardent Health Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Patient Care, Administrative Tasks, Clinical Tasks, Electronic Medical Record, Microsoft Office, Bls Certification
Specialization
A high school diploma or GED equivalent is required, along with basic knowledge of EMR and Microsoft Office. BLS Certification is required within 14 days of start, and prior experience in a clinic or hospital setting is preferred.
Area Vice President (Mountain Region: Denver, Phoenix, Salt Lake City) at Inspire Medical Systems Inc.
Denver, Colorado, United States - Full Time
Skills Needed
Sales Leadership, Business Development, Market Trends, Customer Needs, Key Accounts Management, Cross Functional Collaboration, Coaching, Revenue Growth, Strategic Leadership, Team Leadership, Therapy Awareness, New Product Launch, Sales Strategy, Field Operations, Payer Development, Talent Development
Specialization
Candidates must have a BA or BS degree and a minimum of 10 years in medical device sales or sales management, with at least 5 years in a sales leadership position. Proven effectiveness in working with sales teams and the ability to travel up to 60% are also required.
Experience Required
Minimum 10 year(s)
EHS Supervisor at Constellis
East Los Angeles, California, United States - Full Time
Skills Needed
Safety Management, Accident Prevention, Data Analysis, Safety Audits, Training, Communication, Problem Solving, Organizational Skills, Hazard Communication, Regulatory Compliance, Incident Investigation, Equipment Safety, Emergency Response, Environmental Programs, Risk Assessment, Safety Inspections
Specialization
A safety-related bachelor's degree or equivalent experience is required, along with a minimum of three years of experience in running a safety/health program. Preferred certifications include OSHA 30-hour General Industry and OSHA 40-hour HAZWOPER.
Experience Required
Minimum 2 year(s)
Insurance Authorization Specialist Lead at The US Oncology Network
Richardson, Texas, United States - Full Time
Skills Needed
Insurance Authorization, Revenue Cycle Management, Medical Coding, Oncology Knowledge, Patient Advocacy, Communication Skills, Problem Solving, Attention To Detail, Microsoft Office, Regulatory Compliance, Financial Aid Knowledge, Claims Processing, Adaptability, Decision Making, Quality Commitment, Technical Expertise
Specialization
Candidates should have a high school diploma or equivalent, with an associate degree or relevant experience preferred. A minimum of two years in insurance resolution and four years in medical billing is required, along with proficiency in Microsoft Office and knowledge of oncology coding.
Experience Required
Minimum 2 year(s)
Night General Cleaner (Part Time) at NFM & J LP
Norfolk, Virginia, United States - Full Time
Skills Needed
Cleaning, Time Management, Communication, Safety, Independence, Teamwork, Basic Equipment Use
Specialization
Candidates should have some cleaning experience and basic knowledge of cleaning products. A high school diploma or equivalent is required, along with the ability to work independently and communicate effectively.
SBA Portfolio Manager Team Lead at Banesco USA
, Florida, United States - Full Time
Skills Needed
Credit Policies, Risk Management, Credit Analysis, Underwriting, Portfolio Management, Analytical Skills, Problem Solving, Team Leadership, Financial Software, Commercial Credits, Client Centric Skills, Banking Regulations, Sba Programs, Loan Forgiveness Processes, Supervisory Authority, Concentration Risk
Specialization
Candidates must have a bachelor's degree in a related field and at least ten years of progressive risk management experience, including five years in a senior leadership role. Extensive knowledge of credit analysis, underwriting, and SBA programs is essential.
Experience Required
Minimum 10 year(s)
Executive Support Team Lead at Arcfield
McLean, Virginia, United States - Full Time
Skills Needed
Organizational Abilities, Communication Skills, Calendar Management, Travel Coordination, Meeting Preparation, Information Analysis, Presentation Development, Conference Planning, Confidentiality Management, Ms Office Products, Sharepoint
Specialization
Candidates must have a relevant degree or equivalent experience and maintain a TS/SCI clearance. Exceptional organizational and communication skills are required, along with experience in MS Office and SharePoint.
Experience Required
Minimum 10 year(s)
APM (Associate Product Manager) Sênior - Produto Educacional at XP Inc.
Belo Horizonte, Minas Gerais, Brazil - Full Time
Skills Needed
Product Management, Agile Methodologies, Leadership, Stakeholder Management, Data Analysis, Communication, Creativity, Problem Solving, Technical Specifications, Ai Use Cases, Backlog Management, Roadmap Prioritization, Cross Functional Collaboration, Performance Metrics, Market Analysis, Customer Feedback
Specialization
Candidates should have a completed higher education degree in relevant fields and experience in product management roles, preferably in technology or startup environments. Strong leadership, analytical skills, and proficiency in agile methodologies are essential.
Experience Required
Minimum 5 year(s)
APM (Associate Product Manager) Sênior - Produto Educacional at XP Inc.
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Product Management, Agile Methodologies, Leadership, Data Analysis, Communication, Creativity, Problem Solving, Stakeholder Management, Technical Specifications, Ai Use Cases, Backlog Management, Roadmap Development, Market Analysis, Performance Metrics, Software Development, Education Sector Knowledge
Specialization
Candidates must have a bachelor's degree in relevant fields and experience in product management or technology roles. Strong leadership skills, proficiency in agile methodologies, and excellent communication abilities are essential.
Experience Required
Minimum 5 year(s)