ABOUT CANAL+GROUP

Founded as a French subscription-TV channel 40 years ago, CANAL+ is now a global media and entertainment company. The group has 26.9 million subscribers worldwide, over 400 million monthly active users on its OTT and video streaming platforms, and a total of more than 9,000 employees. It generates revenues in 195 countries and operates directly in 52 countries, with leading positions in Pay-TV in 20 of them. CANAL+ operates across the entire audio-visual value chain, including production, broadcast, distribution and aggregation.
It is home to STUDIOCANAL, a leading film and television studio with worldwide production and distribution capabilities; Dailymotion, one of the world’s largest short-form video streaming platforms; Thema, a production and distribution company specialized in creating and distributing diverse content and channels; and telecommunication services, through GVA in Africa and CANAL+ Telecom in the French overseas jurisdictions and territories. It also operates the iconic performance venues L’Olympia and Théâtre de l’Œuvre in France and CanalOlympia in Africa.
CANAL+ also has significant equity stakes across Africa, Europe and Asia, namely in MultiChoice (the Pay-TV leader in English and Portuguese-speaking Africa), Viaplay (the Pay-TV leader in Scandinavia) and Viu (a leading OTT platform in Southern-Asia).
From the CANAL+ office in Luxemburg, the activities for Austria, Belgium, Czech Rep, Germany, Hungary, The Netherlands, Romania, Slovakia, Switzerland and SPI are being coordinated.

SKILLS & EXPERIENCE

• Bachelor’s degree in finance, Accounting, Business or related field.
• Minimum 5 years of experience in billing, order-to-cash or revenue operations.
• Strong understanding of billing processes, controls and financial compliance requirements.
• Experience with ERP or billing systems
• Comfortable working with data, KPIs and root cause analysis.
• Ability to collaborate across functions and influence without direct authority.
• Proven experience managing or leading a small operational or finance team (or strong leadership potential).
• Strong attention to detail, analytical mindset and proactive approach to problem-solving.
• Fluent in English (spoken and written).

• Process Ownership & Controls
• Own the full billing process lifecycle, from invoicing triggers to successful billing output.
• Define and implement controls to ensure billing accuracy and completeness.
• Monitor and enforce compliance with internal policies and external regulatory requirements.
• Maintain clear process documentation and drive updates as needed.
• Operational Oversight
• Coordinate with support teams to ensure timely and correct execution of billing activities.
• Act as an escalation point for billing-related issues and ensure timely resolution.
• Validate billing system outputs and support root cause analysis in case of errors.
• Continuous Improvement
• Identify opportunities for processing automation and standardization.
• Lead or contribute to projects related to billing transformation, system migrations, and data integration
• Track and report on KPIs related to billing performance (e.g., billing accuracy rate, number of manual corrections, etc.).
• Cross-Functional Collaboration
• Liaise with IT, product, sales, customer service, and revenue assurance to ensure billing rules are aligned with business needs.
• Support audit processes and provide documentation when required.
• Team Management
• Supervise and coordinate the activities of the billing support team.
• Ensure clear allocation of tasks and timely execution of billing operations.
• Act as the primary point of contact for billing team escalations and process related questions.
• Contribute to resource planning and training to support continuous improvement.