Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Colorado, and Texas. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.
Click on the below link for a short video about what it means to join Falck!
https://vimeo.com/705480748
Compensation: Starting rate at $120,000 (annual)

EXPERIENCE:

• At minimum 5 years of progressive experience in quality management, with a significant portion in a leadership or strategic role
• Proven track record of successfully developing, implementing, and managing comprehensive quality management systems.
• Demonstrated experience in driving continuous improvement initiatives and achieving measurable quality enhancements.

TECHNICAL SKILLS:

• Deep knowledge of quality management principles, methodologies, and tools (e.g., Lean, Six Sigma, Root Cause Analysis).
• Strong understanding of relevant industry standards and governmental regulations for product quality.
• Proficiency in data analysis and statistical methods to identify trends and areas for improvement.
• Experience with quality management software and enterprise resource planning (ERP) systems.

SOFT SKILLS:

• Exceptional leadership, management, and team-building skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
• Strong problem-solving and decision-making abilities.
• Strategic thinking with a proactive approach to identifying quality improvement opportunities.
• High attention to detail and a commitment to excellence.

PREFERRED QUALIFICATIONS:

• Certifications such as Certified Quality Manager (CQM), Lean Six Sigma Black Belt, or similar.
• Experience in a specific industry relevant to the organization (e.g., manufacturing, healthcare, technology).
• Knowledge of Health, Safety, and Environmental Management Systems.
• Education: Bachelor’s or Master’s degree in Quality Assurance, Quality Management, Engineering, Business Administration, or a related technical field.

PHYSICAL REQUIREMENTS

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long period of time
• Ability to use a computer for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to push and lift to 25 lbs.

This job description is a summary of duties, it is by no means an all-inclusive list but is merely a broad guide of expected duties.

PURPOSE

The Head of Quality is a strategic leader responsible for developing, implementing, and maintaining a robust Quality Management System (QMS) across the organization. This role ensures that all products, services, and operational processes adhere to the highest quality standards, comply with relevant regulations, and consistently meet customer requirements. The Head of Quality will help build the department from scratch and eventually lead and mentor a team of quality professionals, drive continuous improvement initiatives, and champion a quality-first culture throughout the company.

The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job.

• Small to medium office or shared work space
• Work varied shifts to include days, nights, weekends, and holidays

The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Ability to sit for long period of time
• Ability to use a computer for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls.
• Ability to repeat the same movements for long periods of time
• Ability to push and lift to 25 lbs