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Customer Success Specialist (9-month contract) at M3USA
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Communication, Interpersonal Skills, Problem Solving, Crm, Negotiation, Upselling, Planning, Organizational Skills, Team Player, Self Motivation, Assertiveness, Service Oriented, Judgment, Discretion
Specialization
Candidates should have a history in Customer Success or Account Management, with excellent communication and interpersonal skills. They must be able to work independently, handle multiple priorities, and possess strong problem-solving abilities.
Experience Required
Minimum 2 year(s)
Panel Marketing Specialist (Remote) at M3USA
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Email Marketing, Data Analysis, Campaign Management, A/B Testing, Audience Segmentation, Crm, Google Analytics, Microsoft Excel, Marketing Trends, Collaboration, Reporting, Optimization, Data Protection, Personalization, Compliance, Communication
Specialization
Candidates should have a bachelor's degree in Marketing, Communications, or a related field, along with at least 3 years of experience in B2C affiliate and digital marketing, particularly in email marketing. Proficiency in email automation tools and data analytics is also required.
Experience Required
Minimum 2 year(s)
Custom Recruitment Coordinator (French speaking) - Remote at M3USA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Fluent In French, Fluent In English, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Healthcare Market Research, Recruitment Solutions, Project Management, Data Collection, Survey Coordination, Problem Solving, Customer Support
Specialization
Candidates should have a bachelor's degree and ideally one year of experience in healthcare market research recruitment. Fluency in French and English, strong communication skills, and proficiency in Microsoft Office are essential.
Account Executive - Bidder (Remote) - US hours at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Client Relationships, Project Management, Bidding, Communication Skills, Teamwork, Financial Responsibility, Creative Thinking, Business Development
Specialization
Candidates should have the ability to foresee potential problems in client projects and possess strong presentation and communication skills. They are expected to demonstrate initiative in developing accounts and improving processes.
Experience Required
Minimum 2 year(s)
Customer Success Specialist at M3USA
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Communication, Interpersonal Skills, Problem Solving, Crm, Team Player, Planning, Organizational Skills, Service Orientation, Negotiation, Product Knowledge, Client Relationship Management, Sales Goals, Health Checks, Professionalism
Specialization
Candidates should have a history in Customer Success or Account Management, along with excellent communication and problem-solving skills. A friendly and service-oriented attitude is essential, along with the ability to work independently and manage multiple priorities.
Experience Required
Minimum 2 year(s)
Account Manager (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Market Research, Client Engagement, Proposal Development, Customer Service, Project Management, Communication Skills, Relationship Building, Problem Solving, Time Management, Presentation Skills, Networking, Sales Support, Consulting, Organizational Skills, Multi Tasking, Feasibility Analysis
Specialization
Candidates should have a bachelor's degree or equivalent work experience and 1-2 years of professional market research experience, preferably in healthcare. Strong communication, relationship-building, and organizational skills are essential for success in this role.
Qualitative Project Assistant (Multi-lingual) - German/French/Italian/Spani at M3USA
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Market Research, Qualitative Research, Project Coordination, Vendor Management, Time Management, Organizational Skills, Analytical Skills, Problem Solving, Communication Skills, Microsoft Office, Recruitment, Client Liaison, Attention To Detail, Negotiation, Language Proficiency, Self Motivation
Specialization
Candidates should have a bachelor's degree or equivalent experience, preferably in market research within the healthcare field. Fluency in English and one of the specified languages (German, French, Italian, or Spanish) is required, along with strong organizational and communication skills.
Director of Physician Recruiting (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Market Insight, Candidate Sourcing, Interview Preparation, Feedback Provision, Relationship Building, Marketing Campaign Management, Client Relationship Management, Positive Attitude, Work Ethic, Continuous Improvement
Specialization
Candidates must have at least 5 years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong communication skills and a positive attitude are essential.
Experience Required
Minimum 5 year(s)
Director of Physician Recruiting - Academics Division (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Relationship Building, Market Insight, Physician Marketing, Team Collaboration, Client Management, Interview Preparation, Feedback Provision, Travel Willingness, Positive Attitude, Work Ethic
Specialization
Candidates must have 5+ years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong written and verbal communication skills, a positive attitude, and the ability to travel up to 25% are also required.
Experience Required
Minimum 5 year(s)
Project Delivery Manager (Remote) at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Project Management, Team Leadership, Market Research, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Client Service, Recruitment Strategies, Data Analysis, Process Improvement, Training, Collaboration
Specialization
A bachelor's degree or equivalent work experience is preferred, along with a minimum of 3 years of market research experience. Candidates should possess strong communication skills, proficiency in Microsoft Office, and the ability to work autonomously and collaboratively.
Experience Required
Minimum 2 year(s)
Account Executive - Bidder (Remote) - US hours at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Client Relationships, Project Management, Business Development, Presentation Skills, Communication Skills, Teamwork, Financial Responsibility, Creative Thinking
Specialization
Candidates should have the ability to foresee potential problems in client projects and manage expectations effectively. They are expected to demonstrate enthusiasm for improving and developing the QQFS offer.
Experience Required
Minimum 2 year(s)
Director of Physician Recruiting - Academics Division (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Market Insight, Relationship Building, Candidate Sourcing, Interview Preparation, Feedback Provision, Marketing Campaign Management, Client Relationship Management, Team Collaboration, Integrity, Trust
Specialization
Candidates must have at least 5 years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong written and verbal communication skills, along with a positive attitude and strong work ethic, are essential.
Experience Required
Minimum 5 year(s)
Custom Recruitment Coordinator (French speaking) - Remote at M3USA
London, England, United Kingdom - Full Time
Skills Needed
Fluent In French, Fluent In English, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Healthcare Market Research, Recruitment Solutions, Project Management, Data Collection, Survey Coordination, Problem Solving, Customer Support
Specialization
A bachelor's degree is required, along with fluency in French and English. Candidates should have strong communication skills, Microsoft Office proficiency, and a background or interest in healthcare market research.
Expert Network Project Manager (Multi-lingual) (Remote) at M3USA
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Project Management, Market Research, Healthcare, Client Service, Communication, Time Management, Organizational Skills, Analytical Skills, Problem Solving, Microsoft Office, Fieldwork Management, Budget Control, Vendor Management, Team Collaboration, Quality Assurance, Recruitment
Specialization
Candidates must have a bachelor's degree or equivalent experience and at least 2 years of experience in market research project management, preferably in healthcare. Strong communication, organizational, and analytical skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Delivery Manager at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Project Management, Healthcare, Client Engagement, Data Collection, Quantitative Research, Qualitative Research, Sampling, Panel Operations, Communication Skills, Problem Solving, Leadership, Attention To Detail, Ms Excel, Ms Word, Ms Powerpoint, Survey Design
Specialization
Candidates should have at least 7 years of experience in managing global PMR projects, with a strong understanding of healthcare methodologies and data collection workflows. An MBA is advantageous, and exceptional client-facing communication skills are essential.
Experience Required
Minimum 5 year(s)
Research Analyst (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Media Planning, Data Analysis, Healthcare Knowledge, Communication Skills, Powerpoint, Excel, Strategic Recommendations, Audience Profiling, Competitive Intelligence, Data Visualization, Survey Analysis, Client Support, Syndicated Data, Advertising Strategies, Channel Preferences, Market Research
Specialization
Candidates should have at least 3 years of experience in a media planning agency, communications consultancy, or healthcare research firm. Familiarity with media planning tools and a strong understanding of the healthcare media landscape are essential.
Experience Required
Minimum 2 year(s)
Contract Manager (Part-Time, Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Contract Management, Negotiation, Legal Terminology, Market Research, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft Outlook
Specialization
Candidates should have a Bachelor's Degree and a minimum of 3 years of experience in a similar position, preferably with market research contracts. Knowledge of legal terminology and experience with contract management solutions are also required.
Experience Required
Minimum 2 year(s)
Software Engineer: Data and Integrations (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Sql, Python, Aws, Lambda, S3, Infrastructure As Code, Pulumi, Rest Apis, Tableau, Generative Ai Coding Tools, Snowflake, Dbt, Fivetran, Typescript, Google Analytics, Llm Apis
Specialization
Candidates should have experience with SQL, Python, AWS, and infrastructure-as-code tools like Pulumi. Preferred qualifications include familiarity with Snowflake, dbt, and healthcare or clinical trials experience.
Experience Required
Minimum 2 year(s)
Patient Enrollment Manager (Remote) at M3USA
Raleigh, North Carolina, United States - Full Time
Skills Needed
People Leadership, Operational Rigor, Data Driven Decision Making, Team Supervision, Recruitment Strategy, Clinical Operations Alignment, Protocol Interpretation, Screening Workflows, Compliance Management, Kpi Monitoring, Performance Reporting, Bottleneck Identification, Corrective Action Planning, Enrollment Forecasting, Patient Recruitment, Performance Management
Specialization
Candidates must possess 5-7+ years of experience in clinical research, including at least 3 years in a management role, demonstrating success in driving patient recruitment performance across multiple studies or sites. Essential qualifications include strong people leadership, operational rigor, data analysis skills, and familiarity with CTMS platforms and clinical trial processes.
Experience Required
Minimum 5 year(s)
Account Executive at M3USA
London, England, United Kingdom - Full Time
Skills Needed
Project Management, Multi Tasking, Powerpoint, Excel, Interpersonal Communication, Verbal Communication, Written Communication, Teamwork, Initiative, Media Buying, Creative, Content, Email Marketing
Specialization
Candidates must be proactive, highly organized, possess good project management skills, and have excellent proficiency in PowerPoint and Excel. Experience or interest in the Healthcare/Pharmaceutical Industry is desired, along with strong communication skills.
Customer Success Specialist (9-month contract) at M3USA
Leeds, England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

19 Mar, 26

Salary

0.0

Posted On

19 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Communication, Interpersonal Skills, Problem Solving, CRM, Negotiation, Upselling, Planning, Organizational Skills, Team Player, Self-Motivation, Assertiveness, Service-Oriented, Judgment, Discretion

Industry

Biotechnology Research

Description
Company Description About the Business Division: RotaMaster, is a subsidiary of M3 Inc., which has been providing online workforce management tools to health & care organisations since 1999. RotaMaster is at the forefront of software development, crafting high-quality applications. Our team is dedicated to pushing the boundaries of what's possible, creating solutions that enhance user experiences and drive business success. Job Description The Customer Success Specialist is primarily responsible for building and maintaining professional relationships, maximising revenue with clients throughout their time with RotaMaster. As a Customer Success Specialist at RotaMaster, it’ll be your responsibility to ensure that our customers are getting everything that they possibly can from our range of staff management software. You’ll help them understand the systems and be focussed on helping our users adopt them into their everyday working lives. You’ll do that by drawing on your wealth of knowledge on the products to support and advise on the different options customers have when using our platforms. You’ll be an internal product expert, available to help our Support and New Business Sales teams when they need a bit of product knowledge. What you’ll need to do; Build and maintain strong relationships with new and existing clients, maintaining regular contact with them to determine satisfaction with products, understanding their challenges and concerns, how we provide them value, to assist them with appropriate usage of product, and educate them on new features and how to better utilize various products and services Negotiate renewal contracts with clients within budgeted range Resolve client problems with company products, developing and enhancing professional relationships with clients, and fostering increased client immersion with the products Upsell additional modules and products when a need is identified, hitting monthly and quarterly sales goals. Promote increased usage of different facets of our products to increase the return on investment to our clients and increasing the likelihood of renewal. Perform monthly Health Checks on accounts, to identify potential problems and get ahead of solutions Maintain contracts and ensure billing is correct. Document communication with clients in our CRM System and collaborate with management to tackle existing and anticipated concerns. Exhibit professional attitude toward clients while being patient, courteous, personable, and quick thinking. Qualifications What you’ll already have; Essential: A history of Customer Success/Account Management Excellent communication and interpersonal skills with the ability to gain the trust of clients Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required. Friendly, courteous, service-oriented, professional, outgoing, and customer service oriented. Must be able to work independently and productively with minimum supervision. Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Communicates changes and progress; completes projects on time and budget. Team player with a "can do" attitude that can work in a fast-paced environment. Ability to establish and maintain professional atmosphere for employees, clients and customers Possesses self-motivation and assertiveness to achieve goals and be successful Excellent planning and organisational skills – with a clear appreciation of the importance of CRM Desirable: Knowledge of Monday.com and HubSpot An understanding of the NHS and UK healthcare structures A history in Workforce/Staff Management Working Requirements: Monday – Friday, flexible hours (37.5 hours per week) Flexible working arrangements depending on location Some national travel will be required occasionally 25 days annual leave plus substantial benefits package (including quarterly bonus) Additional Information About M3 EU: M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU. #LI-JG1 #LI-Hybrid
Responsibilities
The Customer Success Specialist is responsible for building and maintaining professional relationships with clients and maximizing revenue throughout their engagement with RotaMaster. This includes educating clients on product usage, resolving issues, and promoting additional services.
Customer Success Specialist (9-month contract) at M3USA
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Communication, Interpersonal Skills, Problem Solving, Crm, Negotiation, Upselling, Planning, Organizational Skills, Team Player, Self Motivation, Assertiveness, Service Oriented, Judgment, Discretion
Specialization
Candidates should have a history in Customer Success or Account Management, with excellent communication and interpersonal skills. They must be able to work independently, handle multiple priorities, and possess strong problem-solving abilities.
Experience Required
Minimum 2 year(s)
Panel Marketing Specialist (Remote) at M3USA
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Email Marketing, Data Analysis, Campaign Management, A/B Testing, Audience Segmentation, Crm, Google Analytics, Microsoft Excel, Marketing Trends, Collaboration, Reporting, Optimization, Data Protection, Personalization, Compliance, Communication
Specialization
Candidates should have a bachelor's degree in Marketing, Communications, or a related field, along with at least 3 years of experience in B2C affiliate and digital marketing, particularly in email marketing. Proficiency in email automation tools and data analytics is also required.
Experience Required
Minimum 2 year(s)
Custom Recruitment Coordinator (French speaking) - Remote at M3USA
Lyon, Auvergne-Rhône-Alpes, France - Full Time
Skills Needed
Fluent In French, Fluent In English, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Healthcare Market Research, Recruitment Solutions, Project Management, Data Collection, Survey Coordination, Problem Solving, Customer Support
Specialization
Candidates should have a bachelor's degree and ideally one year of experience in healthcare market research recruitment. Fluency in French and English, strong communication skills, and proficiency in Microsoft Office are essential.
Account Executive - Bidder (Remote) - US hours at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Client Relationships, Project Management, Bidding, Communication Skills, Teamwork, Financial Responsibility, Creative Thinking, Business Development
Specialization
Candidates should have the ability to foresee potential problems in client projects and possess strong presentation and communication skills. They are expected to demonstrate initiative in developing accounts and improving processes.
Experience Required
Minimum 2 year(s)
Customer Success Specialist at M3USA
Leeds, England, United Kingdom - Full Time
Skills Needed
Customer Success, Account Management, Communication, Interpersonal Skills, Problem Solving, Crm, Team Player, Planning, Organizational Skills, Service Orientation, Negotiation, Product Knowledge, Client Relationship Management, Sales Goals, Health Checks, Professionalism
Specialization
Candidates should have a history in Customer Success or Account Management, along with excellent communication and problem-solving skills. A friendly and service-oriented attitude is essential, along with the ability to work independently and manage multiple priorities.
Experience Required
Minimum 2 year(s)
Account Manager (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Market Research, Client Engagement, Proposal Development, Customer Service, Project Management, Communication Skills, Relationship Building, Problem Solving, Time Management, Presentation Skills, Networking, Sales Support, Consulting, Organizational Skills, Multi Tasking, Feasibility Analysis
Specialization
Candidates should have a bachelor's degree or equivalent work experience and 1-2 years of professional market research experience, preferably in healthcare. Strong communication, relationship-building, and organizational skills are essential for success in this role.
Qualitative Project Assistant (Multi-lingual) - German/French/Italian/Spani at M3USA
São Paulo, São Paulo, Brazil - Full Time
Skills Needed
Market Research, Qualitative Research, Project Coordination, Vendor Management, Time Management, Organizational Skills, Analytical Skills, Problem Solving, Communication Skills, Microsoft Office, Recruitment, Client Liaison, Attention To Detail, Negotiation, Language Proficiency, Self Motivation
Specialization
Candidates should have a bachelor's degree or equivalent experience, preferably in market research within the healthcare field. Fluency in English and one of the specified languages (German, French, Italian, or Spanish) is required, along with strong organizational and communication skills.
Director of Physician Recruiting (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Market Insight, Candidate Sourcing, Interview Preparation, Feedback Provision, Relationship Building, Marketing Campaign Management, Client Relationship Management, Positive Attitude, Work Ethic, Continuous Improvement
Specialization
Candidates must have at least 5 years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong communication skills and a positive attitude are essential.
Experience Required
Minimum 5 year(s)
Director of Physician Recruiting - Academics Division (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Relationship Building, Market Insight, Physician Marketing, Team Collaboration, Client Management, Interview Preparation, Feedback Provision, Travel Willingness, Positive Attitude, Work Ethic
Specialization
Candidates must have 5+ years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong written and verbal communication skills, a positive attitude, and the ability to travel up to 25% are also required.
Experience Required
Minimum 5 year(s)
Project Delivery Manager (Remote) at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Project Management, Team Leadership, Market Research, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Client Service, Recruitment Strategies, Data Analysis, Process Improvement, Training, Collaboration
Specialization
A bachelor's degree or equivalent work experience is preferred, along with a minimum of 3 years of market research experience. Candidates should possess strong communication skills, proficiency in Microsoft Office, and the ability to work autonomously and collaboratively.
Experience Required
Minimum 2 year(s)
Account Executive - Bidder (Remote) - US hours at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Client Relationships, Project Management, Business Development, Presentation Skills, Communication Skills, Teamwork, Financial Responsibility, Creative Thinking
Specialization
Candidates should have the ability to foresee potential problems in client projects and manage expectations effectively. They are expected to demonstrate enthusiasm for improving and developing the QQFS offer.
Experience Required
Minimum 2 year(s)
Director of Physician Recruiting - Academics Division (Remote) at M3USA
Dallas, Texas, United States - Full Time
Skills Needed
Recruiting Experience, Sales Experience, Consultative Sales, Communication Skills, Client Consultation, Problem Solving, Market Insight, Relationship Building, Candidate Sourcing, Interview Preparation, Feedback Provision, Marketing Campaign Management, Client Relationship Management, Team Collaboration, Integrity, Trust
Specialization
Candidates must have at least 5 years of recruiting experience and sales experience, with consultative sales experience being a plus. Strong written and verbal communication skills, along with a positive attitude and strong work ethic, are essential.
Experience Required
Minimum 5 year(s)
Custom Recruitment Coordinator (French speaking) - Remote at M3USA
London, England, United Kingdom - Full Time
Skills Needed
Fluent In French, Fluent In English, Communication Skills, Microsoft Office, Critical Thinking, Time Management, Organizational Skills, Attention To Detail, Multitasking, Healthcare Market Research, Recruitment Solutions, Project Management, Data Collection, Survey Coordination, Problem Solving, Customer Support
Specialization
A bachelor's degree is required, along with fluency in French and English. Candidates should have strong communication skills, Microsoft Office proficiency, and a background or interest in healthcare market research.
Expert Network Project Manager (Multi-lingual) (Remote) at M3USA
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Project Management, Market Research, Healthcare, Client Service, Communication, Time Management, Organizational Skills, Analytical Skills, Problem Solving, Microsoft Office, Fieldwork Management, Budget Control, Vendor Management, Team Collaboration, Quality Assurance, Recruitment
Specialization
Candidates must have a bachelor's degree or equivalent experience and at least 2 years of experience in market research project management, preferably in healthcare. Strong communication, organizational, and analytical skills are essential for success in this role.
Experience Required
Minimum 2 year(s)
Delivery Manager at M3USA
Bengaluru, karnataka, India - Full Time
Skills Needed
Project Management, Healthcare, Client Engagement, Data Collection, Quantitative Research, Qualitative Research, Sampling, Panel Operations, Communication Skills, Problem Solving, Leadership, Attention To Detail, Ms Excel, Ms Word, Ms Powerpoint, Survey Design
Specialization
Candidates should have at least 7 years of experience in managing global PMR projects, with a strong understanding of healthcare methodologies and data collection workflows. An MBA is advantageous, and exceptional client-facing communication skills are essential.
Experience Required
Minimum 5 year(s)
Research Analyst (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Media Planning, Data Analysis, Healthcare Knowledge, Communication Skills, Powerpoint, Excel, Strategic Recommendations, Audience Profiling, Competitive Intelligence, Data Visualization, Survey Analysis, Client Support, Syndicated Data, Advertising Strategies, Channel Preferences, Market Research
Specialization
Candidates should have at least 3 years of experience in a media planning agency, communications consultancy, or healthcare research firm. Familiarity with media planning tools and a strong understanding of the healthcare media landscape are essential.
Experience Required
Minimum 2 year(s)
Contract Manager (Part-Time, Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Contract Management, Negotiation, Legal Terminology, Market Research, Communication Skills, Microsoft Excel, Microsoft Word, Microsoft Outlook
Specialization
Candidates should have a Bachelor's Degree and a minimum of 3 years of experience in a similar position, preferably with market research contracts. Knowledge of legal terminology and experience with contract management solutions are also required.
Experience Required
Minimum 2 year(s)
Software Engineer: Data and Integrations (Remote) at M3USA
Fort Washington, Pennsylvania, United States - Full Time
Skills Needed
Sql, Python, Aws, Lambda, S3, Infrastructure As Code, Pulumi, Rest Apis, Tableau, Generative Ai Coding Tools, Snowflake, Dbt, Fivetran, Typescript, Google Analytics, Llm Apis
Specialization
Candidates should have experience with SQL, Python, AWS, and infrastructure-as-code tools like Pulumi. Preferred qualifications include familiarity with Snowflake, dbt, and healthcare or clinical trials experience.
Experience Required
Minimum 2 year(s)
Patient Enrollment Manager (Remote) at M3USA
Raleigh, North Carolina, United States - Full Time
Skills Needed
People Leadership, Operational Rigor, Data Driven Decision Making, Team Supervision, Recruitment Strategy, Clinical Operations Alignment, Protocol Interpretation, Screening Workflows, Compliance Management, Kpi Monitoring, Performance Reporting, Bottleneck Identification, Corrective Action Planning, Enrollment Forecasting, Patient Recruitment, Performance Management
Specialization
Candidates must possess 5-7+ years of experience in clinical research, including at least 3 years in a management role, demonstrating success in driving patient recruitment performance across multiple studies or sites. Essential qualifications include strong people leadership, operational rigor, data analysis skills, and familiarity with CTMS platforms and clinical trial processes.
Experience Required
Minimum 5 year(s)
Account Executive at M3USA
London, England, United Kingdom - Full Time
Skills Needed
Project Management, Multi Tasking, Powerpoint, Excel, Interpersonal Communication, Verbal Communication, Written Communication, Teamwork, Initiative, Media Buying, Creative, Content, Email Marketing
Specialization
Candidates must be proactive, highly organized, possess good project management skills, and have excellent proficiency in PowerPoint and Excel. Experience or interest in the Healthcare/Pharmaceutical Industry is desired, along with strong communication skills.