This is a 12-month Limited Term position. The Limited Term may be extended for up to 24 months and/or the position may become permanent.
This is an exciting opportunity to join our team at the California Department of Veterans Affairs (CalVet). We advocate with purpose and passion every day for our state’s veterans and their families and connect them to their earned benefits. We offer a range of services, from our network of award-winning veterans’ homes to our innovative home loans program. Additionally, we provide special statewide benefits and veteran outreach services.
CalVet provides our staff with a wide range of fulfilling and enriching growth opportunities in skilled trades, healthcare, administrative and professional fields, and beyond. We actively cultivate an inclusive atmosphere that embraces individuals from diverse backgrounds, cultures, and life journeys, empowering them to excel and flourish. We enthusiastically welcome your distinctive contributions to our organization and the meaningful work we undertake.
This position is located in the Oakland District Office of the Veterans Services Division in Alameda County and is responsible for representing veterans, their dependents and survivors, by filing claims and decision review requests, evaluating and developing case files, and following up on pending claims for benefits administered by the United States Department of Veterans Affairs (USDVA).
Apply today to join our team! Visit our website at www.calvet.ca.gov to learn more about us.
We especially encourage veterans to apply utilizing CalVet’s Veterans Hiring Preference (please refer to the Special Requirements section below) and the state’s Veterans Preference program.
Please note: You will need to take and pass an examination for Associate Governmental Program Analyst to establish list eligibility prior to job offer.
Please visit https://www.jobs.ca.gov/CalHRPublic/Landing/Jobs/Steps.aspx for more information. Veterans are encouraged to utilize the state’s Veterans Preference Program.
You will find additional information about the job in the Duty Statement.
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.

STATEMENT OF QUALIFICATIONS

A Statement of Qualifications (SOQ) is required. Please note that resumes, cover letters, and/or any other documents do not take the place of the SOQ. Applicants who fail to submit a complete SOQ as instructed and/or fail to submit all of the required documents may be eliminated from the selection process.

The SOQ serves as documentation of your ability to present information clearly and concisely in writing. In your SOQ, describe your experience, knowledge, and competencies as they relate to each of the items listed below. The items must be addressed and numbered in the same order as listed; do not consolidate responses. The SOQ must be no more than two pages typed, using 12-point Arial font on standard letter-sized paper with one (1)-inch margins.

• Can you explain any experience you have with working in a public contact setting which may include communication with clients in person, on the telephone and in writing?
• What experience do you have with analyzing information to include applying statutes and regulations in order to determine if client is eligible or entitled to benefits?
• Can you describe your experience working with multiple computer systems and programs, including web-based applications to submit electronic claims, manage cases, and track productivity?
• What knowledge or experience (any capacity) do you have working with multiple organizations such as Federal, State, local and/or non-governmental agencies?

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

Please refer the Job description for details