Xfinion is seeking a skilled Project Manager to join our team. The ideal candidate will be responsible for overseeing quality, connectivity, and availability of systems;
deliverables; and performance; and recommend course corrections to improve
systems.. Provide support to the client, as well as the team. All qualifying candidates should meet the following requirements.
This position plays a critical role in ensuring government initiatives are executed efficiently, transparently, and in alignment with community and stakeholder needs.

REQUIRED SKILLS:

The Project Manager shall clearly possess the following knowledge and skills:

• Familiarity with procurement, contract management, or compliance in a government setting.
• Culturally competent and adept at managing diverse teams and engaging community stakeholders.
• Knowledge base systems.
• QA applications.
• Deep understanding of Agile frameworks (Scrum, Kanban, SAFe) and the ability to apply them effectively to manage iterative, fast-paced projects.
• Proven ability to build high-performing teams through motivation, clarity, and strategic talent placement.
• Strong skills in developing people, providing constructive feedback, identifying growth opportunities, and supporting career progression.
• High level of empathy, active listening, and conflict resolution to foster psychological safety and inclusive collaboration.
• Ability to establish clear expectations, track development goals, and create individualized performance improvement plans.
• Skilled at aligning project goals with broader enterprise architecture strategies and IT roadmaps.
• Ability to bridge the gap between technical teams and business stakeholders, ensuring mutual understanding and shared vision.
• Experience managing initiatives that involve complex system integrations, legacy system modernization, or platform transitions.
• Strong skills in preparing and delivering reports, dashboards, and briefings to leadership and governance bodies.
• Ensures stakeholder satisfaction and transparent communication across agencies, departments, and communities.
• Proactively addresses misalignment and tension among stakeholders or team members.
• Ability to plan, scope, budget, and track complex multi-phased projects with cross-functional impact.
• Identifies project risks early and implements mitigation strategies effectively.
• Leverages data and KPIs to evaluate project health and drive continuous improvement.
• Skilled in managing product backlogs, sprint planning, and retrospectives.
• Capable of mentoring teams and stakeholders in Agile practices and fostering a culture of continuous improvement.
• Ability to lead Agile transformations and help organizations shift from traditional to adaptive delivery models.

EDUCATION REQUIREMENTS/YEARS OF EXPERIENCE:

• Bachelor’s degree in Public Administration, Business, Project Management, or related field (Master’s preferred).
• Minimum 5 years of experience in project management, preferably within government, public sector, or regulated environments.
• Proven experience leading multi-disciplinary teams and managing cross-agency initiatives.
• Strong customer service orientation with the ability to manage expectations and build consensus among diverse stakeholders.
• Demonstrated success in developing staff, coaching team members, and building high-performing teams.
• Excellent communication, interpersonal, and organizational skills.
• PMP, CAPM, or similar certification strongly preferred.
• Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet).

RESPONSIBILITIES / QUALIFICATIONS:

The PM shall be responsible for ensuring conformity to contractual obligations, establishing and maintaining master plans and schedules. The PM shall perform day-to-day management of overall contract support operations .

KEY RESPONSIBILITIES

• Plan, lead, and manage government projects from initiation through completion, ensuring scope, schedule, and budget alignment.
• Act as the primary liaison between government agencies, contractors, vendors, and the public to ensure high levels of service delivery and satisfaction.
• Apply project management best practices (e.g., Agile, Waterfall, PMBOK) to guide execution and risk mitigation.
• Build and maintain strong working relationships with stakeholders to support project success and maintain public trust.
• Lead, mentor, and support cross-functional teams; foster a culture of continuous learning and professional development.
• Proactively identify project risks and develop mitigation strategies in collaboration with relevant stakeholders.
• Provide regular status updates and detailed reports to senior leadership and oversight committees.
• Ensure compliance with applicable laws, regulations, policies, and standards throughout the project lifecycle.
• Manage change control processes and ensure project documentation is maintained accurately and timely.
• Promote a service-first mindset within the project team, ensuring that all interactions—internal or public-facing—meet high standards of responsiveness and professionalism.