JOB SUMMARY

We are seeking a dynamic and experienced Coffee Shop Manager to lead our team in delivering exceptional customer service and high-quality coffee experiences. The ideal candidate will possess a strong background in food service management, with the ability to oversee daily operations, manage staff, and ensure the highest standards of food safety and quality. This role requires a passion for coffee, excellent leadership skills, and a commitment to creating a welcoming atmosphere for our customers.

QUALIFICATIONS

• Proven experience in restaurant management or a similar role within the food industry.
• Strong background in food service management with knowledge of food handling and safety practices.
• Experience with inventory control, cash and card payment handling, and budgeting is essential.
• Excellent leadership skills with experience in team management and staff training & development.
• Familiarity with quick service & fast food restaurant operations is preferred; casual dining or fine dining experience is a plus.
• Previous experience as an assistant manager or supervisor in a hospitality setting is advantageous.
• Culinary experience or barista experience is highly desirable; knowledge of coffee preparation is a must.
• Strong customer service skills with the ability to create a welcoming environment for guests.
• Ability to work flexible hours, including weekends and holidays as required. Join our team as we strive to create memorable coffee experiences for our customers while fostering an engaging workplace for our employees.
  Job Type: Full-time
  Pay: From $60,000.00 per year

Benefits:

• Employee discount
• Paid time off

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Ability to Commute:

• Los Angeles, CA 90006 (Required)

Ability to Relocate:

• Los Angeles, CA 90006: Relocate before starting work (Required)

Work Location: In perso

• Oversee daily operations of the coffee shop, ensuring smooth service and customer satisfaction.
• Manage inventory control, including ordering supplies and maintaining stock levels.
• Train, develop, and supervise staff to deliver excellent customer service and maintain operational standards.
• Handle POS transactions accurately using Toast POS system.
• Ensure compliance with food safety regulations and maintain cleanliness in all areas of the shop.
• Assist in food preparation and cooking as needed, ensuring quality standards are met.
• Implement effective shift management practices to optimize staff performance and customer flow.
• Conduct interviews and participate in hiring processes for new team members.
• Develop budgets and manage financial aspects of the coffee shop operations.
• Foster a positive team environment through effective communication and leadership.