Are you ready to explore career opportunities at TJX Canada and join our team? TJX Canada is part of The TJX Companies, Inc., the world’s leading off-price retailer of apparel and homeware worldwide, and in Canada, our retail chains include Winners, Marshalls and HomeSense.
In the retail business, we move fast. We’re always adapting, evolving and innovating. And the fast pace brings variety and challenge, along with many growth opportunities. We operate hundreds of stores in hundreds of cities.
TJX’s retail chains include TJ Maxx, Marshalls, HomeGoods and Sierra Trading Post in the United States TK Maxx in the United Kingdom, Ireland, Germany, Poland, Austria and the Netherlands, as well as HomeSense in the United Kingdom and Ireland; and TK Maxx in Australia.
As a retailer committed to growth, success is always in style at TJX!
Meet Eva
Eva is a Systems Analyst - Investigations in our Loss Prevention Department. She is responsible for using and maintaining the resources of the Loss Prevention Systems Investigations Support and Analytics team to reduce shrink and aid in the prosecution and resolution of incidents of theft, fraud and other losses against TJX Canada. This position also has responsibilities related to intelligence analysis, statistics, reporting and training to support the Loss Prevention department.
To us, collaboration is more than a buzzword. Just ask Eva. She loves to share ideas, values the other voices around the table, inquires to challenge thinking and explore possibilities. This is a supportive, stimulating place to work because of open-minded individuals like Eva who push our creative limits. When Eva isn’t finding new ways for us to work together better, she can be found in team huddles and scoring big with her soccer team on weekends. She just loves the collective win!

Now, if you were to come on board as one of our Systems Analyst - Investigations, we’d ask you to do the following:

• Use relevant Loss Prevention Systems (Aspect, Refund Authorization System, Exception Reports, etc.) to detect and prove theft, fraud and other losses.
• Report suspected and proven incidents of theft, fraud and other losses to appropriate members of LP for investigation and resolution.
• Maintain and facilitate the use of relevant Loss Prevention Systems to maximize results by members of LP.
• Provide additional investigative, technical and training support to field LP as required.
• Produce periodical reporting and analysis of results, statistics, performance, training and other relevant measures within the LP business.
• Maintain accurate records and statistics related to investigations and activity.
• Maintain the Refund Authorization System and respond to related caller inquiries.
• Support the LP Systems Investigations Supervisor with documentation, training, systems administration, development, exploratory and project tasks as required.
• Ensure proper handling and containment of highly sensitive and confidential information and data.

Sounds rather challenging and exciting, right? Let’s hope so, because if it sounds easy or boring, there’s a good chance this job isn’t for you. But if it does sound right for you, here’s why we know you’ll be able to handle those challenges. You have:

• Must have a minimum of 3 years’ experience in retail investigations and experience with Internal Investigations.
• Must have High School Diploma, Post-Secondary Education is preferred.
• Must have proven experience in the use of software investigative and exception reporting tools.
• Strong computer skills including knowledge of and ability to use computer software including Microsoft Office, databases, web-based tools, email, etc.
• Must possess strong investigative methodologies and experience.
• Strong knowledge of Canadian Criminal Code related to relevant offences and case law.
• Must possess superior time management, organizational and strong analytical skills.
• Strong knowledge of retail operations and processes.
• Preferably possess a valid driver’s license and respectable abstract.
• Excellent interpersonal skills: a team player; friendly, professional and approachable.
• Communication skills (written; verbal; and professional interactions) in English. French would be an asset.
• Must work well under pressure, be a self-starter and work with little or no supervision.
• Must embody the TJX Canada core values.

Success is our favorite outfit! As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger and be part of our future. Apply now.
Here at TJX Canada we are an equal opportunity employer committed to the inclusion and accommodation of all individuals. For additional assistance please email accessiblecareers@tjxcanada.ca