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3 Other Administrative Service Managers ( Jobs in Canada

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Technology Consultant at Servicenow
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director, Customer Success at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Financial Metrics, Transformation, English
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delive at Servicenow
Toronto, ON M5J 2S1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Technical Consultant, Data & Integrations, Platform Products Expert at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Javascript, Integration Technologies, Data Engineering, Etl Processes, Data Modeling, Relational Databases, Nosql Databases, Analytics Platforms, Ldap, Vpn, Ssl, Saml/Sso, Problem Solving, Presentation Skills, Report Writing, Team Building
Specialization
Candidates should have at least 5 years of experience in integration technologies and maintain relevant ServiceNow certifications. Strong skills in Javascript and experience with various integration technologies are essential.
Experience Required
Minimum 5 year(s)
Principal Engagement Manager at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation, Facilitation, Critical Thinking, Active Listening, Problem Solving, Mentoring, Collaboration, Risk Management, Change Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 8 years in customer engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Principal Platform Architect (ServiceNow) at Servicenow
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Advisory Solution Consultant - Telco at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Telco Industry, Servicenow Platform, Cloud Software, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Workflow, Technical Questions, Market Differentiation, Discovery Workshops, Product Demonstrations, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting experience and expertise in the Telco industry in Canada. Proficiency with the ServiceNow platform and experience in collaborating with various teams is also required.
Experience Required
Minimum 5 year(s)
Principal Platform Architect (ServiceNow) at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager-French Speaking at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Director - Financial Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Client Management, Executive Relationship Management, Sales Strategy, Ai Integration, It Service Management, Hr, Security Operations, Customer Service, It Operations Management, Virtual Team Leadership, Financial Targets Achievement, Roadmap Development, Trust Building, Problem Solving, Decision Making, Workflow Automation
Specialization
To be successful in this role, you need 7+ years of experience in client management and 2+ years as a Client Director or equivalent. Experience in IT Service Management and achieving sales targets is also required.
Experience Required
Minimum 5 year(s)
Customer Success Executive- Banking at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Business Transformation, Mentorship, Strategic Recommendations, Operational Excellence, Governance Frameworks, Collaboration, Problem Solving, Complex Issue Resolution, Servicenow, Professional Services, Value Delivery, Emerging Trends, Best Practices
Specialization
Candidates must have 10+ years of related work experience and Canadian citizenship or permanent residency status while residing in Montreal. Experience in leveraging AI in work processes and the ability to mentor team members are also required.
Experience Required
Minimum 10 year(s)
Technology Consultant at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Engagement Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Cross Functional Leadership, Documentation Skills, Presentation Skills, Analytics, Strategic Thinking, Negotiation Skills, Facilitation Skills, Active Listening, Critical Thinking, Technical Skills, Problem Solving, Communication Skills, Customer Orientation
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Customer Success Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Success, Ai Integration, Problem Solving, Collaboration, Technical Health, Product Adoption, Issue Resolution, Business Support, Professional Services, Success Plays, Innovation, Guidance, Value Maximization, Escalation Management, Portfolio Management, Best Practices
Specialization
Candidates should have experience integrating AI into work processes and at least 5 years of experience in customer professional services or related business support. ServiceNow accreditations or certifications are a plus.
Experience Required
Minimum 5 year(s)
assistant manager, restaurant at CS service
Candle Lake, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Customer Success Executive (ServiceNow) at Servicenow
Toronto, ON M5J 2S1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Agent Senior Service à la clientèle at Williams Pharmalogistique
Lachine, QC H8T 3M7, Canada - Full Time
Skills Needed
Transportation, Bilingualism
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Experience Centre Manager - Service at My Insurance Broker
Hamilton, ON L8E 1H8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electronic Service Repair Technician at Core Services Inc
Concord, ON, Canada - Full Time
Skills Needed
Resume, Hand Tools, Manual Dexterity
Qualification
Graduate
Member and Guest Services Associate at Jewish Community Centre of Greater Vancouver
Vancouver, BC V5Z 2N7, Canada - Full Time
Skills Needed
Computer Skills, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Technology Consultant at Servicenow
Toronto, ON, Canada -
Full Time

Start Date

Immediate

Expiry Date

09 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.
People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.
Responsibilities

THE ROLE

The Technical Consultant, ITAM Workflow is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow ITAM products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes.

WHAT YOU GET TO DO IN THIS ROLE:

  • Be the technical expert in how to best support ITAM by configuring Hardware Asset Management (HAM) and Software Asset Management (SAM) capabilities using ServiceNow best practices focused on configuration vs. customization
  • Support the engagements efforts for ITAM-specific process definition, re-engineering, improvement and gap analysis of current/future-state processes during workshops with key customer sponsors and stakeholders
  • Advise customers in their efforts to take advantage of the ServiceNow ITAM Solution’s standard capabilities in their efforts to improve their ITAM capabilities
  • Lead customer design workshops focused on ServiceNow Platform and ITAM Solution technology
  • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution
  • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them
  • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement
  • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development
  • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes
  • Develop required integration components (SSO, LDAP, etc.) with multiple systems
  • Develop required portal components
  • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution
  • Juggle multiple and complex projects/initiatives
  • Promoting continuous improvement practices for delivery/engagement materials
  • Supporting specific sales activities when required
  • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request
  • Up to 50% travel annually, driven by customer needs and internal meetings
    Qualifications

IN ORDER TO BE SUCCESSFUL IN THIS ROLE, WE NEED SOMEONE WHO HAS:

  • A current ServiceNow Certified System Administrator (CSA) certification, and relevant Solution-Specific Certified Implementation Specialist designations in HAM and SAM and/or Micro-Certifications
  • 1-3 years of configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in within ITAM, while providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies
  • Strong understanding with leading ITAM leading practices and related systems and tools such as CMDB, SAM and HAM.
  • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity
  • Proven team player and team builder
    Additional Information
Technology Consultant at Servicenow
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Director, Customer Success at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Financial Metrics, Transformation, English
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Sr. Business Process Consultant, ServiceNow HR and Workplace Service Delive at Servicenow
Toronto, ON M5J 2S1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Senior Technical Consultant, Data & Integrations, Platform Products Expert at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Javascript, Integration Technologies, Data Engineering, Etl Processes, Data Modeling, Relational Databases, Nosql Databases, Analytics Platforms, Ldap, Vpn, Ssl, Saml/Sso, Problem Solving, Presentation Skills, Report Writing, Team Building
Specialization
Candidates should have at least 5 years of experience in integration technologies and maintain relevant ServiceNow certifications. Strong skills in Javascript and experience with various integration technologies are essential.
Experience Required
Minimum 5 year(s)
Principal Engagement Manager at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation, Facilitation, Critical Thinking, Active Listening, Problem Solving, Mentoring, Collaboration, Risk Management, Change Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 8 years in customer engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Principal Platform Architect (ServiceNow) at Servicenow
Toronto, ON, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Advisory Solution Consultant - Telco at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Telco Industry, Servicenow Platform, Cloud Software, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Workflow, Technical Questions, Market Differentiation, Discovery Workshops, Product Demonstrations, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting experience and expertise in the Telco industry in Canada. Proficiency with the ServiceNow platform and experience in collaborating with various teams is also required.
Experience Required
Minimum 5 year(s)
Principal Platform Architect (ServiceNow) at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Associate Customer Success Manager-French Speaking at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Client Director - Financial Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Client Management, Executive Relationship Management, Sales Strategy, Ai Integration, It Service Management, Hr, Security Operations, Customer Service, It Operations Management, Virtual Team Leadership, Financial Targets Achievement, Roadmap Development, Trust Building, Problem Solving, Decision Making, Workflow Automation
Specialization
To be successful in this role, you need 7+ years of experience in client management and 2+ years as a Client Director or equivalent. Experience in IT Service Management and achieving sales targets is also required.
Experience Required
Minimum 5 year(s)
Customer Success Executive- Banking at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Success, Ai Integration, Project Management, Business Transformation, Mentorship, Strategic Recommendations, Operational Excellence, Governance Frameworks, Collaboration, Problem Solving, Complex Issue Resolution, Servicenow, Professional Services, Value Delivery, Emerging Trends, Best Practices
Specialization
Candidates must have 10+ years of related work experience and Canadian citizenship or permanent residency status while residing in Montreal. Experience in leveraging AI in work processes and the ability to mentor team members are also required.
Experience Required
Minimum 10 year(s)
Technology Consultant at Servicenow
Montréal, QC, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Engagement Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Cross Functional Leadership, Documentation Skills, Presentation Skills, Analytics, Strategic Thinking, Negotiation Skills, Facilitation Skills, Active Listening, Critical Thinking, Technical Skills, Problem Solving, Communication Skills, Customer Orientation
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Customer Success Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Success, Ai Integration, Problem Solving, Collaboration, Technical Health, Product Adoption, Issue Resolution, Business Support, Professional Services, Success Plays, Innovation, Guidance, Value Maximization, Escalation Management, Portfolio Management, Best Practices
Specialization
Candidates should have experience integrating AI into work processes and at least 5 years of experience in customer professional services or related business support. ServiceNow accreditations or certifications are a plus.
Experience Required
Minimum 5 year(s)
assistant manager, restaurant at CS service
Candle Lake, SK, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Principal Customer Success Executive (ServiceNow) at Servicenow
Toronto, ON M5J 2S1, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 12 year(s)
Agent Senior Service à la clientèle at Williams Pharmalogistique
Lachine, QC H8T 3M7, Canada - Full Time
Skills Needed
Transportation, Bilingualism
Qualification
Diploma
Experience Required
Minimum 2 year(s)
Experience Centre Manager - Service at My Insurance Broker
Hamilton, ON L8E 1H8, Canada - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Electronic Service Repair Technician at Core Services Inc
Concord, ON, Canada - Full Time
Skills Needed
Resume, Hand Tools, Manual Dexterity
Qualification
Graduate
Member and Guest Services Associate at Jewish Community Centre of Greater Vancouver
Vancouver, BC V5Z 2N7, Canada - Full Time
Skills Needed
Computer Skills, Interpersonal Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)