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3 Other Administrative Service Managers ( Jobs in Canada

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Senior Research Engineer/Scientist at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Machine Learning, Artificial Intelligence, Software Engineering, Python, Numpy, Pytorch, Security, Governance, Research, Collaboration, Risk Management, Compliance, Open Source, Publications, Conferences, Ai Practices
Specialization
Ph.D. in machine learning, computer science, artificial intelligence, or a related field is required. A proven track record in AI reliability, safety, robustness, or governance is ideal, along with strong software engineering skills.
Experience Required
Minimum 2 year(s)
Technical Accelerator Consultant Intern- Montreal at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Communication, Teamwork, Ai Integration, Problem Solving, Process Improvement, Technical Writing, Customer Coordination, Relationship Building, Critical Thinking, Learning, Presentation Skills, Technology, Collaboration, Quality Commitment, Customer Satisfaction, Curiosity
Specialization
Candidates should be on track to obtain a Bachelor's degree in Computer Science or a related STEM field by Spring 2027, with 0-1 years of experience in a professional services organization. A passion for technology and experience with AI integration in work processes are also desired.
Advisory Solution Consultant - Telco at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Telco Industry, Servicenow Platform, Cloud Software, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Workflow, Technical Questions, Market Differentiation, Discovery Workshops, Product Demonstrations, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting experience and expertise in the Telco industry in Canada. Proficiency with the ServiceNow platform and experience in collaborating with various teams is also required.
Experience Required
Minimum 5 year(s)
Sr. Ethics & Compliance Manager- Global Public Sector at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Government Contract Compliance, Public Procurement Law, Cloud Products, Industrial Security, Contract Negotiations, Risk Management, Training, Communication, Ai, Problem Solving, Collaboration, Policy Development, Data Sovereignty, Security Clearance, Compliance, Sales Support
Specialization
Candidates must have at least 8 years of experience in compliance related to Canadian government contracting and 2 years of Canadian Contract Security experience. A bachelor's degree is required, along with the ability to obtain a Top Secret level security clearance.
Experience Required
Minimum 10 year(s)
Client Director (Sales) - Financial Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Client Management, Sales Solutions, Executive Relationship Management, It Service Management, Hr, Security Operations, Customer Service, It Operations Management, Ai Integration, Virtual Teams, Strategic Leadership, Financial Targets, Trust Building, Roadmap Development, Customer Experience, Problem Solving
Specialization
To be successful in this role, you need 7+ years of experience in client management and 2+ years as a Client Director or equivalent role. Experience in IT Service Management and achieving sales targets is also required.
Experience Required
Minimum 5 year(s)
Director, Government Affairs and Public Policy Lead, Canada at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Government Affairs, Public Policy, Regulatory Strategy, Artificial Intelligence, Cloud Computing, Cybersecurity, Data Governance, Digital Transformation, Relationship Management, Policy Analysis, Communication, Negotiation, Thought Leadership, Networking, Strategic Insights, Political Acumen
Specialization
Candidates should have 10-15 years of senior-level experience in government affairs or public policy within the tech sector. Bilingualism in English and French is required, along with a strong understanding of Canada’s policy-making process.
Experience Required
Minimum 10 year(s)
Senior Engagement Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Cross Functional Collaboration, Strategic Thinking, Documentation Skills, Presentation Skills, Negotiation Skills, Analytical Skills, Critical Thinking, Active Listening, Technical Skills, Problem Solving, Facilitation Skills, Stakeholder Management, Communication Skills
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Business Process Consultant (ITAM Expert) at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Business Process Improvement, It Asset Management, Servicenow, Automation, Workflow Design, Agile Development, Coaching, Mentoring, User Story Creation, Process Analysis, Technical Consulting, Customer Engagement, Ai Integration, Problem Solving, Collaboration, Project Management
Specialization
Candidates should have 8+ years of experience in a professional services organization and industry expertise in implementing ITAM solutions in ServiceNow. They must also be comfortable running projects independently and have experience in collaborative environments.
Experience Required
Minimum 10 year(s)
Principal Engagement Manager at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation, Facilitation, Critical Thinking, Active Listening, Problem Solving, Mentoring, Collaboration, Risk Management, Change Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 8 years in customer engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Solution Sales Executive - Risk/Security at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Risk, Security, Sales, Ai Integration, Digital Transformation, Account Planning, Coaching, Strategy, Customer Engagement, Diversity, Grc, Solution Selling, Enterprise Processes, Cloud Technology, Workflow Automation, Problem Solving
Specialization
Candidates must have experience selling in the Risk/GRC and/or Security space and must reside in Montreal. A minimum of 7 years of experience in specialty solutions and understanding of business sales processes is required.
Experience Required
Minimum 5 year(s)
Government Affairs and Public Policy Director, Canada at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Government Relations, Public Policy, Regulatory Affairs, Artificial Intelligence, Cloud Computing, Cybersecurity, Digital Government, Data Governance, Policy Analysis, Advocacy Strategies, Relationship Management, Communication Skills, Negotiation Skills, Analytical Skills, Writing Skills, Bilingualism
Specialization
Candidates should have 10-15 years of senior experience in government relations or public policy, preferably in the technology sector. A strong understanding of Canada’s policy-making process and expertise in technology policy is essential.
Experience Required
Minimum 10 year(s)
Sr Mgr, Solution Consulting at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Ai Integration, Presales Management, Team Development, Sales Collaboration, Resource Allocation, Training Development, Performance Evaluation, Saas Market Understanding, Value Based Selling, Solution Selling, Customer Engagement, Coaching, Motivation, Japanese Market Experience, Cloud Solutions, Service Management Practices
Specialization
Candidates should have experience in leveraging AI in work processes and managing presales teams. A deep understanding of the Japan market and experience in Value Based Selling or Solution Selling is also required.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant, App Engine Platform Expert Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Configuration, Development, Application Development, Javascript, Servicenow, Data Management, Database Design, Technical Components, Interpersonal Skills, Analytical Skills, Problem Solving, Presentation Skills, Report Writing Skills, App Engine Studio, User Interface Design, Process Automation
Specialization
Candidates should have at least 5 years of experience in application development tools and strong Javascript skills. They must also demonstrate the ability to influence and consult in complex customer environments.
Experience Required
Minimum 5 year(s)
Advisory Solution Consultant at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Cloud Software Solutions, Territory Management, Product Management, Product Marketing, Customer Engagement, Technical Expertise, Workflow Automation, Competitive Analysis, Market Differentiation, Discovery Workshops, Product Demonstrations, Feedback Provision, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting or sales engineering experience and proficiency with the ServiceNow platform or cloud software solutions. Experience in integrating AI into work processes and collaborative skills with product management and marketing are also required.
Experience Required
Minimum 5 year(s)
Sr Enterprise Account Executive - Telecom at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Sales, Account Planning, Territory Planning, Business Development, C Suite Relationships, Client Relationship Management, Negotiation, Customer Success Focus, Ai Integration, Problem Solving, Workflow Automation, Team Collaboration, It Roadmap Understanding, Field Based Sales, Prospecting, Deal Closing
Specialization
To be successful, you need 10+ years of sales experience in software or solutions sales and the ability to establish trusted relationships with clients. Experience in leveraging AI in work processes and achieving sales targets is also required.
Experience Required
Minimum 10 year(s)
Senior Solution Sales Executive - CRM at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Ai Integration, Sales Experience, Business Sales Processes, Digital Transformation, Account Planning, Coaching, Strategy Development, Diversity And Inclusion
Specialization
Candidates should have experience integrating AI into work processes and a minimum of 7 years of knowledge on return on investment in specialty solutions. Experience as an Account Executive or in a similar sales role is also required.
Experience Required
Minimum 5 year(s)
Senior Engagement Manager-French Speaking at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation Skills, Facilitation Skills, Active Listening, Critical Thinking, Technical Skills, Problem Solving, Communication Skills, Team Leadership, Stakeholder Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry and at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Customer Engagement, Digital Transformation, Servicenow Platform, Enterprise Architecture, Cloud Application Technology, Management Consulting, Ai Integration, Stakeholder Management, Technical Debt Reduction, Program Leadership, Mentoring, Relationship Building, Solution Design
Specialization
Candidates should have 12+ years of experience in a professional services organization and a minimum of 2 years of ServiceNow platform experience. Management consulting experience and the ability to integrate AI into work processes are also preferred.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Digital Transformation, Customer Engagement, Enterprise Architecture, Cloud Application Technology, Servicenow Platform, Management Consulting, Ai Integration, Stakeholder Engagement, Technical Debt Reduction, Governance Frameworks, Mentoring, Program Management, Solution Delivery
Specialization
Candidates should have over 12 years of progressive experience in a professional services organization, with at least 2 years of experience on the ServiceNow platform. Management consulting experience and the ability to integrate AI into work processes are also required.
Experience Required
Minimum 10 year(s)
Principal Platform Architect- Federal at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Integrations, Cloud Application Technology, Enterprise Architecture, Management Consulting, Technical Health, Instance Strategy, Core Data, Mentoring, Problem Solving, Ai Integration, Stakeholder Engagement
Specialization
Candidates should have at least 12 years of progressive experience in a professional services organization and a minimum of 2 years of experience with the ServiceNow platform. Canadian citizenship or permanent residency and a Canadian Secret Security Clearance are required.
Experience Required
Minimum 10 year(s)
Senior Research Engineer/Scientist at ServiceNow
Montreal, Quebec, Canada -
Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Machine Learning, Artificial Intelligence, Software Engineering, Python, NumPy, PyTorch, Security, Governance, Research, Collaboration, Risk Management, Compliance, Open Source, Publications, Conferences, AI Practices

Industry

Software Development

Description
Company Description Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu’un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n’est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous. ###### It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description En tant que Chercheur Scientifique Senior spécialisé dans la Fiabilité des Agents IA, vous contribuerez des initiatives de recherche visant à renforcer la robustesse, la sûreté et la résilience des agents IA opérant dans des environnements d’entreprise. Alors que la communauté scientifique se concentre principalement sur l’amélioration des capacités fondamentales des agents (raisonnement, action, planification), ServiceNow Research explore les dimensions essentielles qui permettent une adoption fiable en milieu professionnel : comportement prévisible, gestion des risques, sécurité, conformité et pratiques d’IA responsable. Dans ce rôle, vous travaillerez en étroite collaboration avec des chercheurs, des ingénieurs, des stagiaires et des partenaires académiques pour faire progresser l’agenda scientifique de l’équipe. Au-delà de la recherche scientifique, vous participerez à la stratégie d’intégration des innovations dans la plateforme ServiceNow en conseillant les équipes internes et en soutenant le transfert des technologies de recherche vers des applications concrètes. Nous attendons de tous les chercheurs scientifiques qu’ils soient capables d’écrire, de maintenir et d’optimiser du code de recherche de haute qualité pour soutenir l’expérimentation et le déploiement. ###### As a Senior Research Scientist specializing in AI Agent Reliability, you will contribute to research initiatives aimed at strengthening the robustness, safety, and resilience of AI agents operating in enterprise environments. While much of the scientific community focuses on advancing the core capabilities of agents (reasoning, acting, planning), ServiceNow Research explores the critical dimensions that enable reliable adoption in enterprise settings: predictable behavior, risk management, security, compliance, and responsible AI practices. In this role, you will work closely with researchers, engineers, interns, and academic partners to advance the team’s scientific agenda. Beyond scientific research, you will contribute to the strategic integration of research innovations into the ServiceNow platform, advising internal teams and supporting the transfer of research technologies into practical applications. We expect all research scientists to be able to write, maintain, and optimize high-quality research code to support experimentation and deployment. ##### Responsabilités Mener des recherches fondamentales et appliquées sur la fiabilité, la robustesse et la sûreté des agents IA (ex. : sécurité, alignement, supervision, robustesse aux perturbations). Contribuer a des projets de recherche à fort impact de l’équipe Proposer, développer et publier des travaux de recherche originaux alignés sur la mission de l’équipe. Collaborer avec les équipes internes de produit et d’ingénierie pour intégrer les avancées de recherche dans la plateforme ServiceNow. Participer activement à la communauté scientifique par des publications, des conférences et des contributions open source. Se tenir au fait des avancées en matière d’architectures d’agents, de sécurité, de sûreté, de gouvernance et d’IA responsable. #### Responsibilities Conduct fundamental and applied research on the reliability, robustness, and safety of AI agents (e.g., security, alignment, supervision, resilience to perturbations). Contribute to the team’s high-impact research projects. Propose, develop, and publish original research aligned with the team’s mission. Collaborate with internal product and engineering teams to integrate research advances into the ServiceNow platform. Actively engage with the broader research community through publications, conferences, and open-source contributions. Stay informed about advances in agent architectures, security, safety, governance, and responsible AI. Qualifications Doctorat en apprentissage automatique, informatique, intelligence artificielle ou domaine connexe. De préférence 2+ années d’expérience en recherche fondamentale ou appliquée Antécédents démontrés dans des travaux sur la fiabilité, la sécurité, la robustesse ou la gouvernance de l’IA – idéalement appliqués aux agents IA ou grands modèles de langage. Solides compétences en ingénierie logicielle, notamment en Python (NumPy, PyTorch) ; une connaissance de Java, JavaScript ou R est un atout. Contributions à des conférences de recherche de premier plan telles que NeurIPS, ICLR, ICML, ACL, EMNLP, ou équivalentes. Esprit proactif, collaboratif et rigoureux, capable d’équilibrer ambition scientifique et pertinence applicative. ##### Ph.D. in machine learning, computer science, artificial intelligence, or a related field.Preferably 2+ years of experience in fundamental or applied research. Proven track record in topics related to AI reliability, safety, robustness, or governance — ideally applied to AI agents or large language models. Strong software engineering skills, particularly in Python (NumPy, PyTorch); familiarity with Java, JavaScript, or R is a plus. Contributions to top-tier research conferences such as NeurIPS, ICLR, ICML, ACL, EMNLP, or equivalent. A proactive, collaborative, and rigorous mindset, capable of balancing scientific ambition with practical relevance. Additional Information Work Personas Nous abordons notre monde du travail distribué avec flexibilité et confiance. Les profils de travail (flexible, à distance ou requis au bureau) sont des catégories attribuées aux employés de ServiceNow en fonction de la nature de leur travail et de leur lieu de travail assigné. Pour en savoir plus, cliquez ici. Pour déterminer l'éligibilité à un profil de travail, ServiceNow peut confirmer la distance entre votre résidence principale et le bureau ServiceNow le plus proche à l'aide d'un service tiers. Equal Opportunity Employer ServiceNow est un employeur qui souscrit au principe de l'égalité d’accès à l’emploi. Tous les candidats qualifiés recevront une considération pour l’emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l’orientation sexuelle, l’origine nationale ou la nationalité, l’ascendance, l’âge, le handicap, l’identité ou l’expression de genre, l’état matrimonial, le statut d’ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d’arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales. Accommodations Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d’une mesure d’adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n’êtes pas en mesure d’utiliser cette candidature en ligne et que vous avez besoin d’une autre méthode pour postuler, veuillez communiquer avec [email protected] pour obtenir de l’aide. Export Control Regulations Pour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes. Extrait de Fortune. ©2025 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence. ###### Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Responsibilities
Conduct fundamental and applied research on the reliability, robustness, and safety of AI agents. Collaborate with internal product and engineering teams to integrate research advances into the ServiceNow platform.
Senior Research Engineer/Scientist at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Machine Learning, Artificial Intelligence, Software Engineering, Python, Numpy, Pytorch, Security, Governance, Research, Collaboration, Risk Management, Compliance, Open Source, Publications, Conferences, Ai Practices
Specialization
Ph.D. in machine learning, computer science, artificial intelligence, or a related field is required. A proven track record in AI reliability, safety, robustness, or governance is ideal, along with strong software engineering skills.
Experience Required
Minimum 2 year(s)
Technical Accelerator Consultant Intern- Montreal at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Communication, Teamwork, Ai Integration, Problem Solving, Process Improvement, Technical Writing, Customer Coordination, Relationship Building, Critical Thinking, Learning, Presentation Skills, Technology, Collaboration, Quality Commitment, Customer Satisfaction, Curiosity
Specialization
Candidates should be on track to obtain a Bachelor's degree in Computer Science or a related STEM field by Spring 2027, with 0-1 years of experience in a professional services organization. A passion for technology and experience with AI integration in work processes are also desired.
Advisory Solution Consultant - Telco at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Telco Industry, Servicenow Platform, Cloud Software, Pipeline Building, Technical Expertise, Product Management, Product Marketing, Customer Workflow, Technical Questions, Market Differentiation, Discovery Workshops, Product Demonstrations, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting experience and expertise in the Telco industry in Canada. Proficiency with the ServiceNow platform and experience in collaborating with various teams is also required.
Experience Required
Minimum 5 year(s)
Sr. Ethics & Compliance Manager- Global Public Sector at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Government Contract Compliance, Public Procurement Law, Cloud Products, Industrial Security, Contract Negotiations, Risk Management, Training, Communication, Ai, Problem Solving, Collaboration, Policy Development, Data Sovereignty, Security Clearance, Compliance, Sales Support
Specialization
Candidates must have at least 8 years of experience in compliance related to Canadian government contracting and 2 years of Canadian Contract Security experience. A bachelor's degree is required, along with the ability to obtain a Top Secret level security clearance.
Experience Required
Minimum 10 year(s)
Client Director (Sales) - Financial Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Client Management, Sales Solutions, Executive Relationship Management, It Service Management, Hr, Security Operations, Customer Service, It Operations Management, Ai Integration, Virtual Teams, Strategic Leadership, Financial Targets, Trust Building, Roadmap Development, Customer Experience, Problem Solving
Specialization
To be successful in this role, you need 7+ years of experience in client management and 2+ years as a Client Director or equivalent role. Experience in IT Service Management and achieving sales targets is also required.
Experience Required
Minimum 5 year(s)
Director, Government Affairs and Public Policy Lead, Canada at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Government Affairs, Public Policy, Regulatory Strategy, Artificial Intelligence, Cloud Computing, Cybersecurity, Data Governance, Digital Transformation, Relationship Management, Policy Analysis, Communication, Negotiation, Thought Leadership, Networking, Strategic Insights, Political Acumen
Specialization
Candidates should have 10-15 years of senior-level experience in government affairs or public policy within the tech sector. Bilingualism in English and French is required, along with a strong understanding of Canada’s policy-making process.
Experience Required
Minimum 10 year(s)
Senior Engagement Manager at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Cross Functional Collaboration, Strategic Thinking, Documentation Skills, Presentation Skills, Negotiation Skills, Analytical Skills, Critical Thinking, Active Listening, Technical Skills, Problem Solving, Facilitation Skills, Stakeholder Management, Communication Skills
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Business Process Consultant (ITAM Expert) at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Business Process Improvement, It Asset Management, Servicenow, Automation, Workflow Design, Agile Development, Coaching, Mentoring, User Story Creation, Process Analysis, Technical Consulting, Customer Engagement, Ai Integration, Problem Solving, Collaboration, Project Management
Specialization
Candidates should have 8+ years of experience in a professional services organization and industry expertise in implementing ITAM solutions in ServiceNow. They must also be comfortable running projects independently and have experience in collaborative environments.
Experience Required
Minimum 10 year(s)
Principal Engagement Manager at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation, Facilitation, Critical Thinking, Active Listening, Problem Solving, Mentoring, Collaboration, Risk Management, Change Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry, with at least 8 years in customer engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Solution Sales Executive - Risk/Security at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Risk, Security, Sales, Ai Integration, Digital Transformation, Account Planning, Coaching, Strategy, Customer Engagement, Diversity, Grc, Solution Selling, Enterprise Processes, Cloud Technology, Workflow Automation, Problem Solving
Specialization
Candidates must have experience selling in the Risk/GRC and/or Security space and must reside in Montreal. A minimum of 7 years of experience in specialty solutions and understanding of business sales processes is required.
Experience Required
Minimum 5 year(s)
Government Affairs and Public Policy Director, Canada at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Government Relations, Public Policy, Regulatory Affairs, Artificial Intelligence, Cloud Computing, Cybersecurity, Digital Government, Data Governance, Policy Analysis, Advocacy Strategies, Relationship Management, Communication Skills, Negotiation Skills, Analytical Skills, Writing Skills, Bilingualism
Specialization
Candidates should have 10-15 years of senior experience in government relations or public policy, preferably in the technology sector. A strong understanding of Canada’s policy-making process and expertise in technology policy is essential.
Experience Required
Minimum 10 year(s)
Sr Mgr, Solution Consulting at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Ai Integration, Presales Management, Team Development, Sales Collaboration, Resource Allocation, Training Development, Performance Evaluation, Saas Market Understanding, Value Based Selling, Solution Selling, Customer Engagement, Coaching, Motivation, Japanese Market Experience, Cloud Solutions, Service Management Practices
Specialization
Candidates should have experience in leveraging AI in work processes and managing presales teams. A deep understanding of the Japan market and experience in Value Based Selling or Solution Selling is also required.
Experience Required
Minimum 5 year(s)
Senior Technical Consultant, App Engine Platform Expert Services at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Configuration, Development, Application Development, Javascript, Servicenow, Data Management, Database Design, Technical Components, Interpersonal Skills, Analytical Skills, Problem Solving, Presentation Skills, Report Writing Skills, App Engine Studio, User Interface Design, Process Automation
Specialization
Candidates should have at least 5 years of experience in application development tools and strong Javascript skills. They must also demonstrate the ability to influence and consult in complex customer environments.
Experience Required
Minimum 5 year(s)
Advisory Solution Consultant at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Solution Consulting, Sales Engineering, Ai Integration, Cloud Software Solutions, Territory Management, Product Management, Product Marketing, Customer Engagement, Technical Expertise, Workflow Automation, Competitive Analysis, Market Differentiation, Discovery Workshops, Product Demonstrations, Feedback Provision, Collaboration
Specialization
Candidates should have over 7 years of pre-sales solution consulting or sales engineering experience and proficiency with the ServiceNow platform or cloud software solutions. Experience in integrating AI into work processes and collaborative skills with product management and marketing are also required.
Experience Required
Minimum 5 year(s)
Sr Enterprise Account Executive - Telecom at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Sales, Account Planning, Territory Planning, Business Development, C Suite Relationships, Client Relationship Management, Negotiation, Customer Success Focus, Ai Integration, Problem Solving, Workflow Automation, Team Collaboration, It Roadmap Understanding, Field Based Sales, Prospecting, Deal Closing
Specialization
To be successful, you need 10+ years of sales experience in software or solutions sales and the ability to establish trusted relationships with clients. Experience in leveraging AI in work processes and achieving sales targets is also required.
Experience Required
Minimum 10 year(s)
Senior Solution Sales Executive - CRM at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Ai Integration, Sales Experience, Business Sales Processes, Digital Transformation, Account Planning, Coaching, Strategy Development, Diversity And Inclusion
Specialization
Candidates should have experience integrating AI into work processes and a minimum of 7 years of knowledge on return on investment in specialty solutions. Experience as an Account Executive or in a similar sales role is also required.
Experience Required
Minimum 5 year(s)
Senior Engagement Manager-French Speaking at ServiceNow
Montreal, Quebec, Canada - Full Time
Skills Needed
Customer Engagement, Project Management, Ai Integration, Documentation, Presentation Skills, Analytics, Strategic Thinking, Negotiation Skills, Facilitation Skills, Active Listening, Critical Thinking, Technical Skills, Problem Solving, Communication Skills, Team Leadership, Stakeholder Management
Specialization
Candidates should have a minimum of 10 years of experience in the high-tech/SaaS industry and at least 5 years in Customer Engagement roles. Strong project management skills and experience with ServiceNow products are essential.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Customer Engagement, Digital Transformation, Servicenow Platform, Enterprise Architecture, Cloud Application Technology, Management Consulting, Ai Integration, Stakeholder Management, Technical Debt Reduction, Program Leadership, Mentoring, Relationship Building, Solution Design
Specialization
Candidates should have 12+ years of experience in a professional services organization and a minimum of 2 years of ServiceNow platform experience. Management consulting experience and the ability to integrate AI into work processes are also preferred.
Experience Required
Minimum 10 year(s)
Senior Principal Platform Architect- Banking at ServiceNow
Toronto, Ontario, Canada - Full Time
Skills Needed
Architectural Guidance, Technical Governance, Best Practices, Digital Transformation, Customer Engagement, Enterprise Architecture, Cloud Application Technology, Servicenow Platform, Management Consulting, Ai Integration, Stakeholder Engagement, Technical Debt Reduction, Governance Frameworks, Mentoring, Program Management, Solution Delivery
Specialization
Candidates should have over 12 years of progressive experience in a professional services organization, with at least 2 years of experience on the ServiceNow platform. Management consulting experience and the ability to integrate AI into work processes are also required.
Experience Required
Minimum 10 year(s)
Principal Platform Architect- Federal at ServiceNow
Ottawa, Ontario, Canada - Full Time
Skills Needed
Technical Governance, Architectural Guidance, Digital Transformation, Customer Engagement, Servicenow Platform, Integrations, Cloud Application Technology, Enterprise Architecture, Management Consulting, Technical Health, Instance Strategy, Core Data, Mentoring, Problem Solving, Ai Integration, Stakeholder Engagement
Specialization
Candidates should have at least 12 years of progressive experience in a professional services organization and a minimum of 2 years of experience with the ServiceNow platform. Canadian citizenship or permanent residency and a Canadian Secret Security Clearance are required.
Experience Required
Minimum 10 year(s)