Full job description

Medical Office Assistant / Clinical Assistant – Specialty Clinic. Full time position.

Centrio Medical Specialists is looking for a reliable, friendly, and motivated Medical Office Assistant / Clinical Assistant to join our specialty medical clinic near Metrotown in Burnaby.

This role is ideal for someone who enjoys working with patients, is organized, communicates well, and is willing to learn new clinical skills. Prior MOA experience is an asset, but we are open to training the right candidate with strong customer service experience, a positive attitude, and the ability to learn and adjust with feedback.

The successful candidate will help with front-desk medical office duties and will also receive training in clinic-based procedures such as ECGs, Holter monitor setup, cardiac diagnostic support, and allergy procedures including skin testing.

Responsibilities include:

• Greeting and checking in patients in a professional and compassionate manner
• Booking, confirming, and managing patient appointments
• Answering phone calls and communicating with patients, physician offices, and other healthcare providers
• Managing referrals, faxes, documents, and EMR tasks
• Preparing patients for appointments and procedures
• Assisting with ECGs, Holter monitor setup, and other cardiac diagnostic procedures after training
• Assisting with allergy clinic procedures, including skin testing, after training
• Maintaining clean, organized, and safe clinic areas
• Working closely with physicians, MOAs, and other team members
• Receiving feedback professionally and adjusting workflow as needed

Qualifications and strengths we are looking for:

• MOA experience, MOA certificate, or related medical office experience is an asset
• Retail, hospitality, or customer service experience is also valuable
• Cantonese and/or Mandarin language ability is strongly preferred
• Comfortable working with patients of different ages and backgrounds
• Reliable, punctual, organized, and detail-oriented
• Able to multitask in a busy clinic environment
• Willing to learn clinical procedures and follow clinic protocols carefully
• Positive team attitude and respectful communication style
• Comfortable using computers; EMR experience is an asset
• Able to work Saturdays is preferred

Compensation and benefits:

• $19–$26 per hour, commensurate with experience, language skills, and clinical skill set
• Health benefits may be available after one year of successful employment, subject to eligibility and clinic policy
• Training provided for ECGs, Holter monitor setup, allergy procedures, and clinic-specific workflows

Job type:

Full time position, 36-40 hours a week, working 5 out of 6 days a week (clinic opens Monday to Saturdays). Hybrid remote options will be a possibility after at least one year of successful employment at the clinic, dependent on clinic needs at the time.

Why join us:

This is a good opportunity for someone who wants to grow in a specialty medical clinic environment. We are looking for someone who is dependable, teachable, patient-centered, and interested in becoming a long-term member of a supportive clinic team.

The right candidate does not need to know everything on day one. What matters most is reliability, willingness to learn, good communication, attention to detail, and the ability to work well with patients and colleagues.