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Account Executive, Email Sales Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Qualifying Client Discovery, Customer Relationship Management, Identify Expansion Opportunities, Issue Resolution, Selling Software, Selling Saas, Selling Email Solutions, Communication, Crm Data Management, Sales Strategy, Solution Positioning, High Volume Outreach, Lead Qualification
Specialization
Candidates must have proven experience selling software or SaaS in a B2B environment, with experience selling email solutions being highly desirable, alongside a track record of exceeding sales targets. Success requires excellent communication skills, comfort with high activity targets, organization, self-drive, and curiosity about customer needs and market dynamics.
Experience Required
Minimum 2 year(s)
Ingénieur Commercial IT Junior at Kincy
Marseille, Provence-Alpes-Cote d'Azur, France - Full Time
Skills Needed
B2b Sales, Lead Qualification, Prospecting, Account Management, It Infrastructure, Telecommunications, Networking, Cybersecurity, Negotiation, Business Development, Client Relationship Management, Technical Sales, Proposal Writing, Time Management, Communication
Specialization
Candidates must have 2 to 3 years of B2B sales experience in the IT services sector. A strong understanding of IT infrastructure, excellent communication skills, and a results-oriented mindset are required.
Experience Required
Minimum 2 year(s)
Manager SMS Procurement at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Supplier Relationships, Contract Negotiation, Market Research, Supplier Performance Evaluation, Cost Efficiency, Analytical Skills, Communication Skills, A2p Sms Knowledge
Specialization
A bachelor's degree in a relevant field and a minimum of 3 years of experience in the messaging A2P/P2P industry are required. Strong negotiation, communication, and analytical skills are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Content Producer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Content Creation, Writing, Editing, Video Creation, Webinar Asset Production, Sales Enablement, Knowledge Articles, Ai Optimization, Product Releases, Content Auditing, Performance Review, Developer Content, Community Growth, Youtube Content, Storytelling, Graphic Design
Specialization
The ideal candidate must have proven experience in customer content creation, preferably in the technology sector, demonstrating exceptional writing and editing skills across various formats. They should also be self-motivated, capable of managing multiple deadlines, and possess experience with video creation, with graphic design skills being highly valued.
Experience Required
Minimum 2 year(s)
Mgr, Deal Desk at Sinch
, , United States - Full Time
Skills Needed
Commercial Strategy, Deal Desk Management, Offer Management, Revenue Operations, Team Leadership, Process Optimization, Go To Market Strategies, Deal Structuring, Salesforce, Cpq Tools, Ai Integration, Data Analysis, Cross Functional Partnership, Performance Monitoring, Pricing, Mentoring
Specialization
Candidates must have 5-7+ years in commercial/revenue operations or deal desk roles, including 1-2+ years in management, with a strong understanding of B2B deal structuring and data-driven recommendations.
Experience Required
Minimum 5 year(s)
Legal Counsel at Sinch
Paris, Ile-de-France, France - Full Time
Skills Needed
Contract Negotiation, Contract Management, Legal Compliance, Risk Assessment, Data Processing Agreements, Gdpr Compliance, Regulatory Risk Advice, Litigation Management, Legal Monitoring, Ai Support, Legal Drafting, Interpersonal Skills, Teamwork, Adaptability, Corporate Law, Digital Law
Specialization
Candidates must possess a Master 2 degree in corporate law or digital/new technologies law, along with 4 to 5 years of experience, including at least 2 years as a lawyer in a legal department or law firm. Desired experience includes the telecommunications or digital area, and applicants must hold Czech or EU/EEA citizenship with a valid Czech work permit.
Experience Required
Minimum 2 year(s)
Vehicle Inspections and Lot Coordinator at E INC
Edmonton, Alberta, Canada - Full Time
Skills Needed
Vehicle Inspection, Communication Skills, Administrative Support, Customer Service, Problem Solving, Attention To Detail, Microsoft Office Suite, Web Based Applications, Team Collaboration, Driving Skills, Safety Protocols, Data Input, File Organization, Document Preparation, Statistical Compilation, Confidentiality
Specialization
Candidates should have a minimum of a high school diploma and 2-4 years of experience in the automotive or transportation industry. A valid driver's license and the ability to drive both manual and automatic vehicles are also required.
Experience Required
Minimum 2 year(s)
Entity Controller at Sinch
, karnataka, India - Full Time
Skills Needed
Microsoft Excel, Financial Reporting, Attention To Detail, Problem Solving, Communication Skills, Netsuite, Great Plains, Quickbooks, Automation, Cash Applications, Balance Sheet Reconciliation, Revenue Accounting, Audit Support, Intercompany Transactions, T&E Tools Management, Critical Thinking
Specialization
Candidates should have strong proficiency in Microsoft Excel and the ability to work independently in a fast-paced environment. A minimum of 13 years of experience in accounting or finance is preferred, along with familiarity with relevant software tools.
Experience Required
Minimum 10 year(s)
Project Manager III at Sinch
Bothell, Washington, United States - Full Time
Skills Needed
Project Management, Client Leadership, Consultation, Change Management, End To End Ownership, Project Planning, Cross Functional Leadership, Risk Mitigation, Budget Management, Stakeholder Management, Process Improvement, Messaging (Sms/Mms/Rcs), Email Marketing, Lifecycle Marketing, Performance Marketing, Asana
Specialization
Candidates must possess a minimum of 6 years of project or program management experience, ideally within an agency, studio, marketing, or technology setting, with relevant channel experience in messaging, email, or performance marketing. Exceptional organizational, time management, communication, and cross-functional collaboration skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Redemptions Coordinator - Automotive at E INC
, , Canada - Full Time
Skills Needed
Customer Service, Communication, Documentation, Administrative Skills, Conflict Resolution, Collections, Attention To Detail, Google Workspace, Data Entry, Inventory Coordination, Time Management, Problem Solving, Process Compliance, Interpersonal Skills
Specialization
Candidates must have a high school diploma or equivalent and strong customer service and administrative skills. Experience in the automotive, finance, or repossession industry is considered an asset.
Head of Service Operations - APAC at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Strategic Leadership, Business Cadence, Budgeting, Forecasting, Vendor Selection, Team Leadership, Mentoring, Global Team Management, Compliance, Routing, Fraud Detection, Risk Mitigation, Customer Advocacy, Commercial Acumen, Data Driven Planning, Revops
Specialization
Successful candidates must have over 10 years in operational leadership, including 5+ years managing multiple departments globally, preferably within SaaS or CPaaS industries. Essential attributes include strong commercial acumen, experience managing large distributed teams, and proven ability in risk/compliance management and customer advocacy.
Experience Required
Minimum 10 year(s)
Customer Success Manager III at Sinch
, Georgia, United States - Full Time
Skills Needed
Customer Success Management, Account Management, Strategic Planning, Relationship Building, Salesforce, Data Analysis, Financial Forecasting, Customer Retention, Upselling, Cross Selling, Executive Presence, Communication, Problem Resolution, Business Acumen, Customer Lifecycle Management, Collaboration
Specialization
Candidates must have at least 5 years of related experience with a bachelor's degree, or equivalent combination of education and experience. Proven success in managing complex enterprise portfolios and proficiency in CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Java Software Engineer - SDK & Developer Platform at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java, Sdk Development, Api Design, Rest Apis, Openapi, Code Generation, Mustache, Ci/Cd, Software Engineering, Developer Experience, Dependency Management, Test Coverage, Technical Documentation, Schema Driven Development
Specialization
Candidates must have 3+ years of professional software development experience with strong proficiency in Java and experience with SDK or API development. A solid understanding of REST APIs, schema-driven development, and code generation frameworks is required.
Experience Required
Minimum 2 year(s)
Operator Relations Coordinator at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Business Development, Cpaas, Saas, Messaging Ecosystem, A2p Monetisation, Relationship Management, Strategic Planning, Commercial Negotiation, Market Analysis, Stakeholder Management, Technical Coordination, Pipeline Management, Regulatory Compliance, Team Collaboration
Specialization
Candidates should have sound commercial experience within a CPaaS or SaaS organization and a proven track record in business development. A tertiary qualification in business or a related field is required, along with a strong understanding of the messaging ecosystem and A2P monetization.
Experience Required
Minimum 5 year(s)
Senior Software Engineer. at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
C#, .Net Core, Kubernetes, Aws, Cloud Native Architecture, Distributed Systems, Ci/Cd, Devops, Software Architecture, Real Time Communication, Api Development, Mysql, Mssql, Redis, Voip, Sip
Specialization
Requires significant professional experience building and running production backend systems with deep expertise in C# and .NET Core. Candidates should possess a strong DevOps mentality and experience with CI/CD pipelines.
Experience Required
Minimum 5 year(s)
Program Manager III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Project Management, Program Management, Business Operations, Transformation Projects, Stakeholder Coordination, Risk Management, Project Planning, Data Analysis, Kpi Tracking, Reporting, Agile, Jira, Confluence, Servicenow, Planview, Power Bi
Specialization
Candidates must have 3–6 years of experience in project or program management, delivery coordination, or business operations. A bachelor's degree is required, along with strong organizational skills and proficiency in project management tools and data reporting.
Experience Required
Minimum 2 year(s)
Product Designer III at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, User Research, Interaction Design, Visual Design, Prototyping, Conversational Ai, Chatbot Design, Data Driven Design, Problem Framing, Microcopy, Stakeholder Collaboration, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft in layout, interaction, and visual systems. Proficiency in Figma and a portfolio demonstrating problem-solving and design trade-offs are required.
Experience Required
Minimum 5 year(s)
Technical Account Manager I at Sinch
, , Malaysia - Full Time
Skills Needed
Technical Account Management, Mandarin Language, Customer Experience, Project Management, Support Lifecycle Management, Cross Functional Collaboration, Incident Management, Change Management, Client Relationship Management, Technical Documentation, Communication Skills, Problem Solving, Time Management, Analytical Skills, Mobile Communications, Service Delivery
Specialization
Candidates must be fluent in Mandarin and possess 3-5 years of experience working with large, multinational enterprise clients. A bachelor's degree in a relevant field or equivalent professional experience is required, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Technical Support, Billing Support, Chat Support, Email Support, Phone Support, Critical Thinking, Problem Solving, Communication Skills, Software Proficiency, Time Management, Kpi Management
Specialization
Requires 3+ years of experience in customer service with strong proficiency in chat support and English communication. Candidates must be self-motivated, tech-savvy, and able to work rotating shifts in a 24/7 environment.
Experience Required
Minimum 2 year(s)
Account Executive, Email Sales Specialist at Sinch
Singapore, , Singapore -
Full Time

Start Date

Immediate

Expiry Date

28 May, 26

Salary

0.0

Posted On

27 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Prospecting, Opportunity Development, Value Proposition, Qualifying Client Discovery, Customer Relationship Management, Identify Expansion Opportunities, Issue Resolution, Selling Software, Selling SaaS, Selling Email Solutions, Communication, CRM Data Management, Sales Strategy, Solution Positioning, High-Volume Outreach, Lead Qualification

Industry

IT Services and IT Consulting

Description
Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video.   With presence in more than 60 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year.  Sinch's core values are Make it Happen, Dream Big, Keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries.    As an Account Executive, Email Sales Specialist at Sinch, you’ll play a critical role in fuelling our growth by driving top-of-funnel sales activity and contributing to high-quality pipeline development, with a specific focus on Sinch's email products and services. This role is focused on targeted prospecting, early-stage lead qualification, and setting up the foundation for successful sales engagements related to email solutions. You will be on the front lines of our go-to-market strategy, helping identify new customer opportunities for email solutions and collaborating closely with Senior Sales Managers and Sales Executives to advance prospects through the funnel.    You’ll conduct high-volume outreach across multiple channels—including email, phone, and social media—to generate interest and schedule discovery calls, with an emphasis on showcasing the value of Sinch's email capabilities. By engaging with leads and assessing their fit, you’ll qualify for opportunities and contribute directly to pipeline expansion for email-related deals. Your attention to detail in capturing customer insights, managing CRM data, and preparing effective handoffs will support sales execution and forecasting accuracy.    This role is ideal for a driven, curious, and collaborative sales professional eager to build strong foundational skills in sales strategy, communication, and solution positioning, while working alongside a high-performing team in a fast-paced, customer-centric environment.    Key Responsibilities include: * Prospecting: Utilize effective strategies and tools to discover, cover territories, and qualify high-potential prospects for Sinch's email solutions efficiently.  * Opportunity Development: Identify, organize, and track sales opportunities within the pipeline, prioritizing efforts, forecasting revenue, and ensuring a consistent flow of email-related deals toward closure. This skill focuses on efficiency and maximizing outcomes from available opportunities.  * Value Proposition: Effectively communicate the value and benefits of Sinch's email solutions to clients, ensuring alignment with their needs and securing buy-in.  * Qualifying Client Discovery: Evaluate potential prospects to determine their fit as viable leads for Sinch's email solutions and their readiness to engage in the sales process. Use insights to shape conversations and identify whether a prospect meets the criteria to move forward in the sales funnel.  * Customer Relationship Management: Cultivate strong relationships within the assigned account base, working with the existing sales team.  * Identify Expansion Opportunities: Proactively identify expansion opportunities for email solutions within existing accounts. Support customers through the process for upgrading or adding additional requirements to existing contracts.  * Facilitate Issue Resolution: Gather customer feedback and facilitate timely issue resolution related to email services.    To be successful, you will possess the following skills and attributes: * Proven experience selling software or SaaS in a B2B environment and experience selling email solutions is highly desirable.  * Chinese Mandarin language is a plus  * Demonstrated success in selling innovative technologies to medium and large organizations  * Proven track record of exceeding sales and revenue targets  * Excellent written and verbal communication skills.  * Comfortable with high activity targets and managing multiple conversations at once.  * Strong history of getting immediate results while building repeatable processes  * Organized, self-driven, and eager to learn from feedback and coaching.  * A proactive mindset and strong curiosity about customer needs and market dynamics in the email space.  * Familiarity with sales tools like Salesforce and other sales utilities is a plus.    We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.   Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.   We value our team by offering the following; * WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy.  * TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. * STAY HEALTHY: Physical wellness supports mental wellness, so we offer wellness programs * TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses * CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. * TREAT YOURSELF: Access to rewards programs that offers a wide range of discounts and deals across retail, entertainment and much more.    If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.       Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies. Through strategic acquisitions and fast organic growth, Sinch has turned into an international powerhouse serving enterprises across the globe and handling over 700 billion engagements per year. In fact, independent analysts say we're a CPaaS leader!
Responsibilities
The role involves driving top-of-funnel sales activity and developing a high-quality pipeline, focusing specifically on Sinch's email products and services through targeted prospecting and lead qualification. Key duties include conducting high-volume outreach, identifying new customer opportunities, and collaborating with senior sales staff to advance prospects through the funnel.
Account Executive, Email Sales Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Prospecting, Opportunity Development, Value Proposition, Qualifying Client Discovery, Customer Relationship Management, Identify Expansion Opportunities, Issue Resolution, Selling Software, Selling Saas, Selling Email Solutions, Communication, Crm Data Management, Sales Strategy, Solution Positioning, High Volume Outreach, Lead Qualification
Specialization
Candidates must have proven experience selling software or SaaS in a B2B environment, with experience selling email solutions being highly desirable, alongside a track record of exceeding sales targets. Success requires excellent communication skills, comfort with high activity targets, organization, self-drive, and curiosity about customer needs and market dynamics.
Experience Required
Minimum 2 year(s)
Ingénieur Commercial IT Junior at Kincy
Marseille, Provence-Alpes-Cote d'Azur, France - Full Time
Skills Needed
B2b Sales, Lead Qualification, Prospecting, Account Management, It Infrastructure, Telecommunications, Networking, Cybersecurity, Negotiation, Business Development, Client Relationship Management, Technical Sales, Proposal Writing, Time Management, Communication
Specialization
Candidates must have 2 to 3 years of B2B sales experience in the IT services sector. A strong understanding of IT infrastructure, excellent communication skills, and a results-oriented mindset are required.
Experience Required
Minimum 2 year(s)
Manager SMS Procurement at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Supplier Relationships, Contract Negotiation, Market Research, Supplier Performance Evaluation, Cost Efficiency, Analytical Skills, Communication Skills, A2p Sms Knowledge
Specialization
A bachelor's degree in a relevant field and a minimum of 3 years of experience in the messaging A2P/P2P industry are required. Strong negotiation, communication, and analytical skills are essential for this role.
Experience Required
Minimum 2 year(s)
Customer Content Producer at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Content Creation, Writing, Editing, Video Creation, Webinar Asset Production, Sales Enablement, Knowledge Articles, Ai Optimization, Product Releases, Content Auditing, Performance Review, Developer Content, Community Growth, Youtube Content, Storytelling, Graphic Design
Specialization
The ideal candidate must have proven experience in customer content creation, preferably in the technology sector, demonstrating exceptional writing and editing skills across various formats. They should also be self-motivated, capable of managing multiple deadlines, and possess experience with video creation, with graphic design skills being highly valued.
Experience Required
Minimum 2 year(s)
Mgr, Deal Desk at Sinch
, , United States - Full Time
Skills Needed
Commercial Strategy, Deal Desk Management, Offer Management, Revenue Operations, Team Leadership, Process Optimization, Go To Market Strategies, Deal Structuring, Salesforce, Cpq Tools, Ai Integration, Data Analysis, Cross Functional Partnership, Performance Monitoring, Pricing, Mentoring
Specialization
Candidates must have 5-7+ years in commercial/revenue operations or deal desk roles, including 1-2+ years in management, with a strong understanding of B2B deal structuring and data-driven recommendations.
Experience Required
Minimum 5 year(s)
Legal Counsel at Sinch
Paris, Ile-de-France, France - Full Time
Skills Needed
Contract Negotiation, Contract Management, Legal Compliance, Risk Assessment, Data Processing Agreements, Gdpr Compliance, Regulatory Risk Advice, Litigation Management, Legal Monitoring, Ai Support, Legal Drafting, Interpersonal Skills, Teamwork, Adaptability, Corporate Law, Digital Law
Specialization
Candidates must possess a Master 2 degree in corporate law or digital/new technologies law, along with 4 to 5 years of experience, including at least 2 years as a lawyer in a legal department or law firm. Desired experience includes the telecommunications or digital area, and applicants must hold Czech or EU/EEA citizenship with a valid Czech work permit.
Experience Required
Minimum 2 year(s)
Vehicle Inspections and Lot Coordinator at E INC
Edmonton, Alberta, Canada - Full Time
Skills Needed
Vehicle Inspection, Communication Skills, Administrative Support, Customer Service, Problem Solving, Attention To Detail, Microsoft Office Suite, Web Based Applications, Team Collaboration, Driving Skills, Safety Protocols, Data Input, File Organization, Document Preparation, Statistical Compilation, Confidentiality
Specialization
Candidates should have a minimum of a high school diploma and 2-4 years of experience in the automotive or transportation industry. A valid driver's license and the ability to drive both manual and automatic vehicles are also required.
Experience Required
Minimum 2 year(s)
Entity Controller at Sinch
, karnataka, India - Full Time
Skills Needed
Microsoft Excel, Financial Reporting, Attention To Detail, Problem Solving, Communication Skills, Netsuite, Great Plains, Quickbooks, Automation, Cash Applications, Balance Sheet Reconciliation, Revenue Accounting, Audit Support, Intercompany Transactions, T&E Tools Management, Critical Thinking
Specialization
Candidates should have strong proficiency in Microsoft Excel and the ability to work independently in a fast-paced environment. A minimum of 13 years of experience in accounting or finance is preferred, along with familiarity with relevant software tools.
Experience Required
Minimum 10 year(s)
Project Manager III at Sinch
Bothell, Washington, United States - Full Time
Skills Needed
Project Management, Client Leadership, Consultation, Change Management, End To End Ownership, Project Planning, Cross Functional Leadership, Risk Mitigation, Budget Management, Stakeholder Management, Process Improvement, Messaging (Sms/Mms/Rcs), Email Marketing, Lifecycle Marketing, Performance Marketing, Asana
Specialization
Candidates must possess a minimum of 6 years of project or program management experience, ideally within an agency, studio, marketing, or technology setting, with relevant channel experience in messaging, email, or performance marketing. Exceptional organizational, time management, communication, and cross-functional collaboration skills are essential for success in this role.
Experience Required
Minimum 5 year(s)
Redemptions Coordinator - Automotive at E INC
, , Canada - Full Time
Skills Needed
Customer Service, Communication, Documentation, Administrative Skills, Conflict Resolution, Collections, Attention To Detail, Google Workspace, Data Entry, Inventory Coordination, Time Management, Problem Solving, Process Compliance, Interpersonal Skills
Specialization
Candidates must have a high school diploma or equivalent and strong customer service and administrative skills. Experience in the automotive, finance, or repossession industry is considered an asset.
Head of Service Operations - APAC at Sinch
Perth, Western Australia, Australia - Full Time
Skills Needed
Strategic Leadership, Business Cadence, Budgeting, Forecasting, Vendor Selection, Team Leadership, Mentoring, Global Team Management, Compliance, Routing, Fraud Detection, Risk Mitigation, Customer Advocacy, Commercial Acumen, Data Driven Planning, Revops
Specialization
Successful candidates must have over 10 years in operational leadership, including 5+ years managing multiple departments globally, preferably within SaaS or CPaaS industries. Essential attributes include strong commercial acumen, experience managing large distributed teams, and proven ability in risk/compliance management and customer advocacy.
Experience Required
Minimum 10 year(s)
Customer Success Manager III at Sinch
, Georgia, United States - Full Time
Skills Needed
Customer Success Management, Account Management, Strategic Planning, Relationship Building, Salesforce, Data Analysis, Financial Forecasting, Customer Retention, Upselling, Cross Selling, Executive Presence, Communication, Problem Resolution, Business Acumen, Customer Lifecycle Management, Collaboration
Specialization
Candidates must have at least 5 years of related experience with a bachelor's degree, or equivalent combination of education and experience. Proven success in managing complex enterprise portfolios and proficiency in CRM systems like Salesforce are required.
Experience Required
Minimum 5 year(s)
Java Software Engineer - SDK & Developer Platform at Sinch
Madrid, Community of Madrid, Spain - Full Time
Skills Needed
Java, Sdk Development, Api Design, Rest Apis, Openapi, Code Generation, Mustache, Ci/Cd, Software Engineering, Developer Experience, Dependency Management, Test Coverage, Technical Documentation, Schema Driven Development
Specialization
Candidates must have 3+ years of professional software development experience with strong proficiency in Java and experience with SDK or API development. A solid understanding of REST APIs, schema-driven development, and code generation frameworks is required.
Experience Required
Minimum 2 year(s)
Operator Relations Coordinator at Sinch
Sydney, New South Wales, Australia - Full Time
Skills Needed
Account Management, Business Development, Cpaas, Saas, Messaging Ecosystem, A2p Monetisation, Relationship Management, Strategic Planning, Commercial Negotiation, Market Analysis, Stakeholder Management, Technical Coordination, Pipeline Management, Regulatory Compliance, Team Collaboration
Specialization
Candidates should have sound commercial experience within a CPaaS or SaaS organization and a proven track record in business development. A tertiary qualification in business or a related field is required, along with a strong understanding of the messaging ecosystem and A2P monetization.
Experience Required
Minimum 5 year(s)
Senior Software Engineer. at Sinch
Stockholm, , Sweden - Full Time
Skills Needed
C#, .Net Core, Kubernetes, Aws, Cloud Native Architecture, Distributed Systems, Ci/Cd, Devops, Software Architecture, Real Time Communication, Api Development, Mysql, Mssql, Redis, Voip, Sip
Specialization
Requires significant professional experience building and running production backend systems with deep expertise in C# and .NET Core. Candidates should possess a strong DevOps mentality and experience with CI/CD pipelines.
Experience Required
Minimum 5 year(s)
Program Manager III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Project Management, Program Management, Business Operations, Transformation Projects, Stakeholder Coordination, Risk Management, Project Planning, Data Analysis, Kpi Tracking, Reporting, Agile, Jira, Confluence, Servicenow, Planview, Power Bi
Specialization
Candidates must have 3–6 years of experience in project or program management, delivery coordination, or business operations. A bachelor's degree is required, along with strong organizational skills and proficiency in project management tools and data reporting.
Experience Required
Minimum 2 year(s)
Product Designer III at Sinch
Antwerp, Antwerp, Belgium - Full Time
Skills Needed
Product Design, B2b Saas, Figma, Design Systems, User Research, Interaction Design, Visual Design, Prototyping, Conversational Ai, Chatbot Design, Data Driven Design, Problem Framing, Microcopy, Stakeholder Collaboration, Accessibility, Scalability
Specialization
Candidates must have experience designing B2B SaaS products and possess strong craft in layout, interaction, and visual systems. Proficiency in Figma and a portfolio demonstrating problem-solving and design trade-offs are required.
Experience Required
Minimum 5 year(s)
Technical Account Manager I at Sinch
, , Malaysia - Full Time
Skills Needed
Technical Account Management, Mandarin Language, Customer Experience, Project Management, Support Lifecycle Management, Cross Functional Collaboration, Incident Management, Change Management, Client Relationship Management, Technical Documentation, Communication Skills, Problem Solving, Time Management, Analytical Skills, Mobile Communications, Service Delivery
Specialization
Candidates must be fluent in Mandarin and possess 3-5 years of experience working with large, multinational enterprise clients. A bachelor's degree in a relevant field or equivalent professional experience is required, along with strong communication and organizational skills.
Experience Required
Minimum 2 year(s)
Service Implementation Specialist at Sinch
Singapore, , Singapore - Full Time
Skills Needed
Telecom, Messaging, It Services, Crm, Jira, Service Desk Tools, Organizational Skills, Multitasking, Attention To Detail, English, Ai Powered Tools, Sms, Rcs, Wireless Carrier Processes, Cross Functional Collaboration
Specialization
The ideal candidate has prior experience in telecom, messaging, or IT services and is comfortable working in a structured operational environment. Strong organizational skills, attention to detail, and proficiency with web-based systems like CRM or Jira are required.
Experience Required
Minimum 2 year(s)
Customer Support Representative III at Sinch
Manila, Metro Manila, Philippines - Full Time
Skills Needed
Customer Support, Technical Support, Billing Support, Chat Support, Email Support, Phone Support, Critical Thinking, Problem Solving, Communication Skills, Software Proficiency, Time Management, Kpi Management
Specialization
Requires 3+ years of experience in customer service with strong proficiency in chat support and English communication. Candidates must be self-motivated, tech-savvy, and able to work rotating shifts in a 24/7 environment.
Experience Required
Minimum 2 year(s)