About the Role:
Are you a strategic thinker with a passion for technology and client success? Yardi is seeking an experienced Consultant to join our team and provide high-level professional services, product consultation, and software implementation for a portfolio of clients.

What You’ll Do:

• Analyze Client Needs: Utilize your keen attention to detail to assess and interpret client operational needs, identifying the best software products and services to meet their business and process goals.
• Advise Clients: Leverage your strong interpersonal skills to guide clients on enhancing or expanding their use of software, ensuring they gain maximum value.
• Build Alliances: Establish and maintain robust relationships with clients, ensuring high levels of satisfaction and retention.
• Resolve Issues: Analyze and resolve software functionality and reporting problems, ensuring smooth operations for clients.
• Manage Integrations: Oversee ongoing software integrations, maintenance, and updates in collaboration with clients.
• Lead Implementations: Guide clients through the entire software implementation process, from setup to integration, determining initial system configurations.
• Ensure Success: Perform or assist with testing, data mapping, conversion, user training, and other services to guarantee successful software deployment.
• Conduct Meetings: Facilitate and participate in client meetings, providing expert counsel to instill confidence in software use.
• Enhance Processes: Conduct system and business process reviews, identifying inefficiencies and recommending productivity improvements.
• Proactive Support: Address potential client concerns preemptively and enlist support for complex client requests and issues.
• Document Solutions: Develop and document solutions and best practices for a solutions repository.
• Advise Best Practices: Offer recommendations on best practices relevant to clients’ use of products and services.
• Identify Opportunities: Recognize and refer opportunities to sell additional products and services to existing clients.
• Collaborate Internally: Work closely with client services, programmers, marketing, and sales teams to meet client needs and maintain high customer service standards.
• Advise Development: Provide feedback to the development team on product functionality.

Who You Are:

• Bachelor’s Degree in Business, Finance, Math, or Computer/Engineering Sciences; or an equivalent combination of education and experience.
• Five plus (5+) years of experience in software or business process consulting or equivalent consulting experience interacting with customers.
• Proven ability to manage projects with multiple touch points.
• Proven client-centered commitment and focus.
• Proven ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Independent, sound decision-making, critical thinking, and problem-solving skills.
• Excellent written and oral communication skills.
• Client-centered commitment and focus.
• Excellent interpersonal skills.
• Collegial, team-oriented disposition with the desire and ability to establish cooperative working relationships with all levels of employees and clients.
• Ability to think and act strategically by visualizing new possibilities, challenging assumptions, and recommending the implementation of new ideas or strategies.
• Proficiency in Microsoft 365 desktop applications.
• Ability to travel up to 80%.

• Analyze Client Needs: Utilize your keen attention to detail to assess and interpret client operational needs, identifying the best software products and services to meet their business and process goals.
• Advise Clients: Leverage your strong interpersonal skills to guide clients on enhancing or expanding their use of software, ensuring they gain maximum value.
• Build Alliances: Establish and maintain robust relationships with clients, ensuring high levels of satisfaction and retention.
• Resolve Issues: Analyze and resolve software functionality and reporting problems, ensuring smooth operations for clients.
• Manage Integrations: Oversee ongoing software integrations, maintenance, and updates in collaboration with clients.
• Lead Implementations: Guide clients through the entire software implementation process, from setup to integration, determining initial system configurations.
• Ensure Success: Perform or assist with testing, data mapping, conversion, user training, and other services to guarantee successful software deployment.
• Conduct Meetings: Facilitate and participate in client meetings, providing expert counsel to instill confidence in software use.
• Enhance Processes: Conduct system and business process reviews, identifying inefficiencies and recommending productivity improvements.
• Proactive Support: Address potential client concerns preemptively and enlist support for complex client requests and issues.
• Document Solutions: Develop and document solutions and best practices for a solutions repository.
• Advise Best Practices: Offer recommendations on best practices relevant to clients’ use of products and services.
• Identify Opportunities: Recognize and refer opportunities to sell additional products and services to existing clients.
• Collaborate Internally: Work closely with client services, programmers, marketing, and sales teams to meet client needs and maintain high customer service standards.
• Advise Development: Provide feedback to the development team on product functionality