JOB DESCRIPTION:

• Supporting in 2 areas
• Success Factors and Employee Central
• Knowing how the systems work, familiarity with HR applications
• Knowing how different users interact with the tooling (managers, IC, approvers, payroll, benefits etc) understanding what the user experience is
• Can help identify items that need to be changed before new app updates, documentation uplift, update and provide content, and help make the most of the technology.

TECHNOLOGY REQUIREMENTS:

• Success Factors or Employee Central (or Partner Central)
• Jira
• Microsoft Office Suite

YEARS EXPERIENCE:

• 3 years, but flexible as long as they have change management exp and required skillset

REQUIRED BACKGROUND? SKILLS:

• Familiar with how people use resources
• Aware and understanding different people’s needs and how to best support
• Connecting the day-to-day experience and how they can be impacted by changes in tools
• Success Factors exp, even as an end user
• Change Management
• Exp in a highly matrixed organization
• Time management
• Self-motivated
• Able to find the pathway forward based on the desired results

• Will connect with varying team members as needed
• Will focus on a specific body of work
• Kicking off a new project, and acting in the beginning phases
• Updating resources as needed
• Documentation and resource updates