ABOUT US:

BABA ROMA is a casual dining cafe known for its exceptional variety of patisserie, pastry & bakery delights. Our menu also features a range of elegant comfort food options for a delightful dine-in experience, and extensive selection of convenient grab & go offerings. We pride ourselves on delivering outstanding gastronomic experiences, and we are seeking a Cafe Supervisor who shares our commitment to excellence and ready to take the brand to a new height.

• Will be responsible for efficient stores work to maximize incomes and minimize their expenses.
• Solve risen problems and make decisions at supervisory level for stores.
• Improvise SOP to make more efficient man-hours utilization, to control their implementation, knowledge & usage in all stores.
• Ensure Compliance with F&B Hygiene Policies and Procedures in coordination with respective department and stores in charge.
• Control monthly inventory verification and accuracy in stores.
• Lead Loss/Risk Prevention at stores, in coordination with respective departments.
• Request to visit service providers or technicians (Internet, own Maintenance, IT etc.).
• To control equipment maintenance schedule.
• Participate in new concept review and in new stores opening.
• Search ways to improve existing sales channels for stores such as walk-in, aggregators, social.
• Identify & implement new efficient sales channels & segments & products.
• Propose & launch if approved new in-store & digital offers, new products where required, other marketing activities to reach customer satisfaction and sales increase goals.
• Assist to coordinate with marketing agencies, freelancers, photographers to reach sales goals.
• Provide & implement recommendations to increase brand value and sales.
• Schedule & perform training to improve retail sales skills and techniques, products knowledge.
• Take responsibility for all improvements of the retail stores.
• Customer happiness scores growth (as per reviews in Google, Talabat etc.).
• Net profit growth of existing stores.