Previous applicants need not apply.
We are seeking a highly motivated and organized individual to join our Mother and Baby Unit at Bethlem Royal Hospital as a permanent Administrator.
The successful candidate will work closely with the Senior Administrator and other team members, providing top-tier administrative support. This is an exciting opportunity to contribute to a busy, supportive, and dynamic multidisciplinary inpatient perinatal service serving South London and Maudsley.
The role will involve liaising with both internal departments and external agencies to ensure the seamless delivery of high-quality inpatient care.
Strong interpersonal and communication skills are essential, as the post holder will be required to communicate effectively and sensitively with a diverse range of individuals, including patients, colleagues, subcontractors, and external partners.

• Email Monitoring & Query Resolution: Monitor the ward’s incoming email inbox, responding to queries promptly and professionally, directing emails to relevant parties when necessary.
• Data Protection Requests: Handle data protection requests in accordance with relevant regulations, ensuring confidentiality and compliance with legal requirements

Administrative Support: Provide comprehensive administrative support to patients, visitors, and staff, ensuring smooth and efficient operations across the ward.

• Referral Processing Support: Assist the Senior Administrator with the processing of patient referrals, ensuring accurate and timely completion when required.
• Data Entry & Scanning: Take responsibility for the accurate scanning and data entry of patient information into the ePJS system, ensuring all records are maintained in accordance with organizational standards.
• Meeting Scheduling: Coordinate and schedule meetings through various platforms, including Microsoft Teams, Zoom, and Microsoft Outlook, ensuring all necessary parties are informed and prepared.

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South London and Maudsley NHS Foundation Trust (SLaM) provide the widest range of NHS mental health services in the UK as well as substance misuse services for people who are addicted to drugs and alcohol. We work closely with the Institute of Psychiatry, Psychology and Neuroscience (IoPPN), King’s College London and are part of King’s Health Partners Academic Health Sciences Centre. There are very few organisations in the world that have such wide-ranging capabilities working with mental illness. Our scope is unique because it is built on three major foundations: care and treatment, science and research, and training.
By coming to work at SLaM, you will gain experience of being part of an organisation with a rich history and international reputation in mental health care. You will have access to professional development and learning opportunities, and have the chance to work alongside people who are world leaders in their field. SLaM delivered more than 14,000 training experiences in 2014; providing an extensive range of learning opportunities for staff at all levels. In addition, our working relationship with King’s Health Partners allows those working at the Trust to get involved in academic research.
The Mother and Baby Unit Inpatient Service is a Specialised Unit with 12 beds for mothers and babies at the Bethlem Royal Hospital, Beckenham.
We specialise in the treatment of antenatal and postnatal illnesses. Our service is for women who develop a mental illness or have a relapse of serious mental illness during pregnancy, and women who have developed postnatal depression, post partum psychosis or have had a relapse of serious mental illness following the birth of their baby.
We support the mother in developing a relationship with her baby in order to reduce the impact of the mother’s illness on the infant.

The administrator p[lays a key role in ensuring we deliver excellent care to those who use our service

• Email Monitoring & Query Resolution: Monitor the ward’s incoming email inbox, responding to queries promptly and professionally, directing emails to relevant parties when necessary.
• Data Protection Requests: Handle data protection requests in accordance with relevant regulations, ensuring confidentiality and compliance with legal requirements.
• Maintenance Call Logging: Log maintenance-related issues via Planet FM, ensuring timely reporting and resolution of any ward maintenance concerns.
• Administrative Support: Provide comprehensive administrative support to patients, visitors, and staff, ensuring smooth and efficient operations across the ward.
• Team Collaboration: Work closely with the Senior Administrator, Housekeeper, and multidisciplinary ward staff, assisting with any additional ad-hoc administrative tasks and ensuring a collaborative work environment.
• Ward Supplies Management: Oversee and maintain inventory of ward stationery and other supplies, placing orders through the eProcurement system as necessary to ensure continuous availability.
• Referral Processing Support: Assist the Senior Administrator with the processing of patient referrals, ensuring accurate and timely completion when required.
• Data Entry & Scanning: Take responsibility for the accurate scanning and data entry of patient information into the ePJS system, ensuring all records are maintained in accordance with organizational standards.
• Meeting Scheduling: Coordinate and schedule meetings through various platforms, including Microsoft Teams, Zoom, and Microsoft Outlook, ensuring all necessary parties are informed and prepared.
• Mail Management: Efficiently manage incoming and outgoing mail, ensuring timely and appropriate distribution.
• Adaptability & Prioritization: Demonstrate flexibility and the ability to self-prioritize tasks effectively, managing a range of duties in a dynamic and fast-paced environment.
• Training & Development: Participate in training and professional development opportunities as required, ensuring continuous personal and professional growth
• Additional Duties: Undertake other duties deemed relevant by the service and as negotiated with the Senior Administrator and Ward Manager, supporting the overall effectiveness of the ward.
• Email Monitoring & Query Resolution: Monitor the ward’s incoming email inbox, responding to queries promptly and professionally, directing emails to relevant parties when necessary.
• Data Protection Requests: Handle data protection requests in accordance with relevant regulations, ensuring confidentiality and compliance with legal requirements.
• Maintenance Call Logging: Log maintenance-related issues via Planet FM, ensuring timely reporting and resolution of any ward maintenance concerns.
• Administrative Support: Provide comprehensive administrative support to patients, visitors, and staff, ensuring smooth and efficient operations across the ward.
• Team Collaboration: Work closely with the Senior Administrator, Housekeeper, and multidisciplinary ward staff, assisting with any additional ad-hoc administrative tasks and ensuring a collaborative work environment.
• Ward Supplies Management: Oversee and maintain inventory of ward stationery and other supplies, placing orders through the eProcurement system as necessary to ensure continuous availability.
• Referral Processing Support: Assist the Senior Administrator with the processing of patient referrals, ensuring accurate and timely completion when required.
• Data Entry & Scanning: Take responsibility for the accurate scanning and data entry of patient information into the ePJS system, ensuring all records are maintained in accordance with organizational standards.
• Meeting Scheduling: Coordinate and schedule meetings through various platforms, including Microsoft Teams, Zoom, and Microsoft Outlook, ensuring all necessary parties are informed and prepared.
• Mail Management: Efficiently manage incoming and outgoing mail, ensuring timely and appropriate distribution.
• Adaptability & Prioritization: Demonstrate flexibility and the ability to self-prioritize tasks effectively, managing a range of duties in a dynamic and fast-paced environment.
• Training & Development: Participate in training and professional development opportunities as required, ensuring continuous personal and professional growth
• Additional Duties: Undertake other duties deemed relevant by the service and as negotiated with the Senior Administrator and Ward Manager, supporting the overall effectiveness of the ward.