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Sr Technical Support Engineer at Ingram Micro Inc - New Zealand
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Saas Platforms, Apis, Cloud Environments, Python, Shell Scripting, System Architecture, Zendesk, Jira, Troubleshooting, Webservers, Databases, Dns, Http/Https, Rest, Json, Linux
Specialization
Requires 4-7+ years of experience in technical support or solutions engineering with proficiency in SaaS, APIs, and cloud platforms. Must have scripting skills and a strong understanding of web technologies and database management.
Experience Required
Minimum 5 year(s)
Duty Manager at Three Restaurant Bar and Grill
Melbourne, New South Wales, Australia - Full Time
Skills Needed
N/A
Skilled Non Tradesperson - Coles Supermarkets - Kallangur at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Bread Making, Baking, Food Safety, Hygiene Knowledge, Customer Service, Quality Control, Consistency
Specialization
Candidates must have at least five years of professional baking experience, specifically in bread-making. Knowledge of food safety and hygiene standards is essential.
Experience Required
Minimum 5 year(s)
Technology Support Lead at JPMC Candidate Experience page
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Site Reliability Engineering, Sql, Incident Management, Problem Management, Disaster Recovery, Kubernetes, Python, Oracle, Splunk, Aws, Linux/Unix Shell, Root Cause Analysis, Ai Assisted Operations, Monitoring Dashboards, Itil
Specialization
Requires a Bachelor's degree in Engineering, Computer Science, or IT with over 10 years of experience in application support and production management. Must possess strong database expertise, SRE methodology knowledge, and experience with container orchestration and cloud platforms.
Experience Required
Minimum 10 year(s)
Baker - Kew at Liquorland (Australia) Pty Ltd
Melbourne, Victoria, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Consistency, Mentorship, Team Support, Coaching
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety and hygiene standards is essential for this role.
Experience Required
Minimum 2 year(s)
Team Leader - Elizabeth at Liquorland (Australia) Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Safety Compliance, Communication, Time Management, Task Prioritisation, Physical Stamina
Specialization
Requires previous leadership experience with the ability to coach teams and lead by example. Must be physically capable of lifting up to 16kg and standing for long periods while maintaining a focus on safety.
Experience Required
Minimum 2 year(s)
Dairy Manager - Coles Supermarkets - Indooroopilly at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Leadership, Coaching, Kpi Management, Cost Control, Rostering, Stock Monitoring, Rotation Routines, Waste Management, Quality Control, Customer Service, Team Development, Health And Safety
Specialization
Requires previous experience in a fast-paced environment with direct or indirect leadership experience. Must be able to manage sales targets, cost control, and team wellbeing.
Experience Required
Minimum 2 year(s)
Personal Shopper - Coles High Wycombe at Liquorland (Australia) Pty Ltd
High Wycombe, Western Australia, Australia - Full Time
Skills Needed
Attention To Detail, Customer Experience, Accuracy, Physical Stamina, Time Management, Reliability, Packing, Product Selection
Specialization
Candidates should have a strong eye for detail and the ability to perform moderate lifting while standing for long periods. Flexibility to work early mornings, evenings, and weekends is required.
Baker - Coles Supermarkets - Banora Point at Liquorland (Australia) Pty Ltd
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Mentorship, Team Support, Fast Paced Environment
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety, hygiene, and a commitment to customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Store Manager - Coles Supermarkets - Albany at Liquorland (Australia) Pty Ltd
Willyung, Western Australia, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Commercial Target Achievement, Customer Service, Visual Merchandising, Compliance Auditing, Strategic Planning, Stakeholder Management, Health And Safety Management
Specialization
Requires a highly experienced retail professional with a proven ability to lead and coach large teams of over 100 people. Candidates must have experience working in fast-paced, complex environments with a focus on safety and customer obsession.
Experience Required
Minimum 5 year(s)
Childcare Educators | Immediate start! at Imagine Childcare and Preschool
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
CSA (Delivery Driver) at Liquorland (Australia) Pty Ltd
Gawler, South Australia, Australia - Full Time
Skills Needed
Driving, Customer Service, Order Picking, Order Packing, Navigation, Time Management, Physical Stamina
Specialization
Must possess a current Australian driver's licence with at least 12 months of experience and a clean driving record. Requires physical ability to lift groceries and availability to work flexible shifts, including early mornings and weekends.
CSA (Delivery Driver) at Liquorland (Australia) Pty Ltd
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Driving, Customer Service, Order Picking, Order Packing, Navigation, Time Management, Physical Stamina
Specialization
Must possess a valid Australian driver's licence with at least 12 months of experience and a clean driving record. Requires physical fitness for lifting groceries and availability for flexible shifts including early mornings and weekends.
Click&Collect Manager (WA) - Coles Supermarkets - Mundaring at Liquorland (Australia) Pty Ltd
, Western Australia, Australia - Full Time
Skills Needed
Leadership, Coaching And Development, Sales Target Management, Cost Control, Rostering, Visual Merchandising, Safety Compliance, Stock Management, Customer Experience, Team Culture Building
Specialization
Requires previous retail leadership experience with a proven ability to coach and develop a team. Must be customer-obsessed and capable of managing sales targets, costs, and rostering needs.
Experience Required
Minimum 2 year(s)
Nightfill Manager - Coles Supermarkets - Parabanks at Liquorland (Australia) Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Rostering, Cost Control, Visual Merchandising, Food Safety, Compliance, Stock Management, Health And Safety
Specialization
Requires previous experience in fast-paced environments and direct leadership experience. Must be flexible with evening working hours and capable of managing compliance and safety standards.
Experience Required
Minimum 2 year(s)
Baker - Gosnells at Liquorland (Australia) Pty Ltd
, Western Australia, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Consistency, Mentorship, Team Support, Coaching
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety and hygiene standards is essential.
Experience Required
Minimum 2 year(s)
Caretaking Store Manager - Pinewood at Liquorland (Australia) Pty Ltd
Melbourne, Victoria, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Commercial Target Achievement, Customer Service, Visual Merchandising, Compliance Auditing, Stakeholder Management, Strategic Planning, Health And Safety Management
Specialization
Requires a highly experienced retail professional with a proven ability to lead and coach large teams of over 100 people. Must have experience working in fast-paced, complex environments with a strong focus on customer obsession and team wellbeing.
Experience Required
Minimum 10 year(s)
Team Member - Coles Local Coorparoo at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Customer Experience, Replenishment, Fresh Produce Handling, Checkout Service, Recipe Knowledge, Cooking Demonstrations, Time Management, Physical Stamina, Reliability, Communication
Specialization
Candidates should be enthusiastic, reliable, and capable of performing physical tasks like heavy lifting and standing for long periods. Flexibility to work early mornings, evenings, and weekends is required.
Support Worker at Bissy Care and Support Services
Berlin, Berlin, Australia - Full Time
Skills Needed
N/A
Store Support Manager - Coles Supermarkets - Green Valley at Liquorland (Australia) Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Visual Merchandising, Compliance Auditing, Customer Service, Operational Management, Performance Management, Safety Management, Stakeholder Management
Specialization
Proven experience leading large teams of 100+ in fast-paced, complex retail environments. Must be customer-obsessed with the ability to drive a positive team culture and meet commercial targets.
Experience Required
Minimum 5 year(s)
Sr Technical Support Engineer at Ingram Micro Inc - New Zealand
Fortitude Valley, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

0.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

SaaS Platforms, APIs, Cloud Environments, Python, Shell Scripting, System Architecture, Zendesk, Jira, Troubleshooting, Webservers, Databases, DNS, HTTP/HTTPS, REST, JSON, Linux

Industry

IT Services and IT Consulting

Description
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About us: Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com. About the role : We are seeking a Senior Technical Support Engineer to join our high-performing support team and deliver expert-level assistance to our customers. In this role, you will act as a trusted technical advisor, resolving complex product issues and driving continuous improvement across our support and product ecosystem. You’ll collaborate closely with Engineering, Product, and customer-facing teams to ensure an exceptional customer experience. This is an opportunity to work on cutting-edge technologies while making a meaningful impact on customer success. Key Responsibilities: 4–7+ years’ experience in technical support, solutions engineering, or a similar customer-facing technical role Strong experience with SaaS platforms, APIs, databases, and cloud environments (AWS, Azure, or GCP) Proficiency in scripting (Python, Shell, Bash, PowerShell, or similar) Solid understanding of web technologies, system architecture, and integrations Experience with ticketing systems such as Zendesk, Jira, and knowledge base tools Strong troubleshooting and analytical skills with the ability to work under pressure Knowledge of webservers and databases (Apache, IIS, MySQL, MSSQL, PostgreSQL) Understanding of protocols such as DNS, HTTP/HTTPS (SSL), and FTP Familiarity with APIs and web services (REST, JSON, OAuth) Basic experience working in Linux environments Excellent verbal and written communication skills with a strong customer-first mindset Ability to prioritize, manage expectations, and work in a fast-paced environment Willingness to work flexible hours, including weekends, to support a 24/7 business Self-motivated, detail-oriented, and eager to learn new technologies Nice to have: ITIL or Microsoft Azure certifications Experience with Docker, Kubernetes, or virtualization technologies Hands-on experience with cloud platforms (Azure, AWS, GCP) Exposure to SQL and scripting languages Experience with Jira and Confluence Role requirements: Respond to complex technical support requests via phone and email Diagnose, troubleshoot, and resolve issues across software, APIs, integrations, and infrastructure Reproduce issues, conduct root cause analysis, and collaborate with Engineering on fixes and enhancements Act as a subject matter expert supporting customers and resellers on the platform Lead or participate in incident response and on-call rotations for critical issues Create and maintain technical documentation, runbooks, and FAQs Identify support trends and partner with Product and Engineering on long-term improvements Log, track, and update all issues accurately in internal systems Advocate for customers by triaging issues and ensuring resolution within defined SLOs Support multiple cloud and hardware solutions Collaborate with internal teams and external vendors to resolve issues promptly Contribute to the development and improvement of service desk processes and procedures Understand customer business impact and ensure timely, effective issue resolution What’s On Offer Your growth is our priority. Access to LinkedIn Learning and a plethora of top-tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory. Genuine Career Progression Opportunities Hybrid Working Environment Training & Development Competitive Remuneration Package Staff Purchase Policy and a generous Benefits Scheme Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. Did you know… statistics show that many individuals apply to jobs only when they feel 100% qualified? However, it’s rare for everyone to be 100% qualified. If you feel you meet many, but not all, of our criteria, we encourage you to apply still! Final offers of employment are subject to the completion of relevant pre‑employment background checks. #LI-TS #LI-HYBRID With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com Click Introduce Yourself above to join our talent network! It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.

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Responsibilities
Provide expert-level technical support to resolve complex product issues and act as a trusted technical advisor for customers. Collaborate with Engineering and Product teams to drive continuous improvement and maintain technical documentation.
Sr Technical Support Engineer at Ingram Micro Inc - New Zealand
Fortitude Valley, Queensland, Australia - Full Time
Skills Needed
Saas Platforms, Apis, Cloud Environments, Python, Shell Scripting, System Architecture, Zendesk, Jira, Troubleshooting, Webservers, Databases, Dns, Http/Https, Rest, Json, Linux
Specialization
Requires 4-7+ years of experience in technical support or solutions engineering with proficiency in SaaS, APIs, and cloud platforms. Must have scripting skills and a strong understanding of web technologies and database management.
Experience Required
Minimum 5 year(s)
Duty Manager at Three Restaurant Bar and Grill
Melbourne, New South Wales, Australia - Full Time
Skills Needed
N/A
Skilled Non Tradesperson - Coles Supermarkets - Kallangur at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Bread Making, Baking, Food Safety, Hygiene Knowledge, Customer Service, Quality Control, Consistency
Specialization
Candidates must have at least five years of professional baking experience, specifically in bread-making. Knowledge of food safety and hygiene standards is essential.
Experience Required
Minimum 5 year(s)
Technology Support Lead at JPMC Candidate Experience page
Sydney, New South Wales, Australia - Full Time
Skills Needed
Application Support, Site Reliability Engineering, Sql, Incident Management, Problem Management, Disaster Recovery, Kubernetes, Python, Oracle, Splunk, Aws, Linux/Unix Shell, Root Cause Analysis, Ai Assisted Operations, Monitoring Dashboards, Itil
Specialization
Requires a Bachelor's degree in Engineering, Computer Science, or IT with over 10 years of experience in application support and production management. Must possess strong database expertise, SRE methodology knowledge, and experience with container orchestration and cloud platforms.
Experience Required
Minimum 10 year(s)
Baker - Kew at Liquorland (Australia) Pty Ltd
Melbourne, Victoria, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Consistency, Mentorship, Team Support, Coaching
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety and hygiene standards is essential for this role.
Experience Required
Minimum 2 year(s)
Team Leader - Elizabeth at Liquorland (Australia) Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Safety Compliance, Communication, Time Management, Task Prioritisation, Physical Stamina
Specialization
Requires previous leadership experience with the ability to coach teams and lead by example. Must be physically capable of lifting up to 16kg and standing for long periods while maintaining a focus on safety.
Experience Required
Minimum 2 year(s)
Dairy Manager - Coles Supermarkets - Indooroopilly at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Leadership, Coaching, Kpi Management, Cost Control, Rostering, Stock Monitoring, Rotation Routines, Waste Management, Quality Control, Customer Service, Team Development, Health And Safety
Specialization
Requires previous experience in a fast-paced environment with direct or indirect leadership experience. Must be able to manage sales targets, cost control, and team wellbeing.
Experience Required
Minimum 2 year(s)
Personal Shopper - Coles High Wycombe at Liquorland (Australia) Pty Ltd
High Wycombe, Western Australia, Australia - Full Time
Skills Needed
Attention To Detail, Customer Experience, Accuracy, Physical Stamina, Time Management, Reliability, Packing, Product Selection
Specialization
Candidates should have a strong eye for detail and the ability to perform moderate lifting while standing for long periods. Flexibility to work early mornings, evenings, and weekends is required.
Baker - Coles Supermarkets - Banora Point at Liquorland (Australia) Pty Ltd
Tweed Shire Council, New South Wales, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Mentorship, Team Support, Fast Paced Environment
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety, hygiene, and a commitment to customer satisfaction are essential.
Experience Required
Minimum 2 year(s)
Store Manager - Coles Supermarkets - Albany at Liquorland (Australia) Pty Ltd
Willyung, Western Australia, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Commercial Target Achievement, Customer Service, Visual Merchandising, Compliance Auditing, Strategic Planning, Stakeholder Management, Health And Safety Management
Specialization
Requires a highly experienced retail professional with a proven ability to lead and coach large teams of over 100 people. Candidates must have experience working in fast-paced, complex environments with a focus on safety and customer obsession.
Experience Required
Minimum 5 year(s)
Childcare Educators | Immediate start! at Imagine Childcare and Preschool
Victoria, Victoria, Australia - Full Time
Skills Needed
N/A
CSA (Delivery Driver) at Liquorland (Australia) Pty Ltd
Gawler, South Australia, Australia - Full Time
Skills Needed
Driving, Customer Service, Order Picking, Order Packing, Navigation, Time Management, Physical Stamina
Specialization
Must possess a current Australian driver's licence with at least 12 months of experience and a clean driving record. Requires physical ability to lift groceries and availability to work flexible shifts, including early mornings and weekends.
CSA (Delivery Driver) at Liquorland (Australia) Pty Ltd
Central Coast Council, New South Wales, Australia - Full Time
Skills Needed
Driving, Customer Service, Order Picking, Order Packing, Navigation, Time Management, Physical Stamina
Specialization
Must possess a valid Australian driver's licence with at least 12 months of experience and a clean driving record. Requires physical fitness for lifting groceries and availability for flexible shifts including early mornings and weekends.
Click&Collect Manager (WA) - Coles Supermarkets - Mundaring at Liquorland (Australia) Pty Ltd
, Western Australia, Australia - Full Time
Skills Needed
Leadership, Coaching And Development, Sales Target Management, Cost Control, Rostering, Visual Merchandising, Safety Compliance, Stock Management, Customer Experience, Team Culture Building
Specialization
Requires previous retail leadership experience with a proven ability to coach and develop a team. Must be customer-obsessed and capable of managing sales targets, costs, and rostering needs.
Experience Required
Minimum 2 year(s)
Nightfill Manager - Coles Supermarkets - Parabanks at Liquorland (Australia) Pty Ltd
Adelaide, South Australia, Australia - Full Time
Skills Needed
Leadership, Coaching, Team Development, Rostering, Cost Control, Visual Merchandising, Food Safety, Compliance, Stock Management, Health And Safety
Specialization
Requires previous experience in fast-paced environments and direct leadership experience. Must be flexible with evening working hours and capable of managing compliance and safety standards.
Experience Required
Minimum 2 year(s)
Baker - Gosnells at Liquorland (Australia) Pty Ltd
, Western Australia, Australia - Full Time
Skills Needed
Baking, Dough Preparation, Yeast Management, Food Safety, Hygiene Standards, Customer Service, Quality Control, Consistency, Mentorship, Team Support, Coaching
Specialization
Candidates must hold a Trade Certification or Diploma in baking and possess extensive experience in high-speed baking settings. Knowledge of food safety and hygiene standards is essential.
Experience Required
Minimum 2 year(s)
Caretaking Store Manager - Pinewood at Liquorland (Australia) Pty Ltd
Melbourne, Victoria, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Commercial Target Achievement, Customer Service, Visual Merchandising, Compliance Auditing, Stakeholder Management, Strategic Planning, Health And Safety Management
Specialization
Requires a highly experienced retail professional with a proven ability to lead and coach large teams of over 100 people. Must have experience working in fast-paced, complex environments with a strong focus on customer obsession and team wellbeing.
Experience Required
Minimum 10 year(s)
Team Member - Coles Local Coorparoo at Liquorland (Australia) Pty Ltd
, Queensland, Australia - Full Time
Skills Needed
Customer Experience, Replenishment, Fresh Produce Handling, Checkout Service, Recipe Knowledge, Cooking Demonstrations, Time Management, Physical Stamina, Reliability, Communication
Specialization
Candidates should be enthusiastic, reliable, and capable of performing physical tasks like heavy lifting and standing for long periods. Flexibility to work early mornings, evenings, and weekends is required.
Support Worker at Bissy Care and Support Services
Berlin, Berlin, Australia - Full Time
Skills Needed
N/A
Store Support Manager - Coles Supermarkets - Green Valley at Liquorland (Australia) Pty Ltd
Sydney, New South Wales, Australia - Full Time
Skills Needed
Team Leadership, Coaching, Retail Management, Visual Merchandising, Compliance Auditing, Customer Service, Operational Management, Performance Management, Safety Management, Stakeholder Management
Specialization
Proven experience leading large teams of 100+ in fast-paced, complex retail environments. Must be customer-obsessed with the ability to drive a positive team culture and meet commercial targets.
Experience Required
Minimum 5 year(s)
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