About the Role Are you a problem-solver who loves helping clients succeed? We are looking for someone who can combine financial thinking, system expertise, and a genuine passion for guiding others.

•  You’ll partner with local government customers to design and implement practical system solutions, guiding them to confidently adopt Breeze and achieve long-term value.This role is about helping customers build best-practice, financial planning and reporting frameworks that support our customers with annual planning, long-term planning and budgeting scenarios and reporting.  What You’ll Be DoingGuide customers through the implementation process, enabling them to configure and build their own financial models with confidence
• Work closely with customers to understand their goals, asking insightful questions and translating their needs into practical system solutions
• Design and implement best-practice planning and reporting frameworks that support customer internal and external requirements
• Coach and mentor users throughout implementation, ensuring they understand both the how and the why
• Facilitate workshops and business process discussions to identify improvements and support informed decision-making
• Help customers understand how changes in one area of a financial model impact other areas, building confidence to manage ongoing updates independently
• Deliver practical, hands-on training that builds capability and supports long-term ownership
• Act as a trusted advisor, providing guidance and constructive challenge to achieve the best outcomes
• Collaborate with Product and Development teams to resolve issues and improve system functionality and customer experience
• Ensure solutions align with legislative requirements and industry best practice
• Manage multiple customer engagements, maintaining high levels of quality, responsiveness, and support
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