Program Manager: Community Housing
Location: Nanaimo
Position Type: Temporary Full Time (cover LOA)
Schedule: Monday - Friday (8am - 4pm)
Wage: $32.00-$35.57

JOB SUMMARY

Bonaventure Support Services is a dynamic and adaptable agency that supports adults, children and youth within the social service sector on Vancouver Island. We offer a broad range of services providing opportunities to those who live with diverse-abilities. Our focus is person centered with goal directed options, encouraging full participation in community. The Program Manager is responsible for overseeing the daily coordination of services by providing supervision, leadership, and direction to the assigned program and number of employees. This position is responsible for ensuring that the supported individuals’ physical, emotional, social, vocational and health needs are met. As a manager, you are expected to actively support and implements the vision, mission, values, and program goals of the agency. Our leaders guide teams to support individuals to unlock their potential to self and community.

QUALIFICATIONS

• Preferred formal education (Diploma or Degree, CSW, RCA, SIVA etc.) and/or work experience with persons with diverse-abilities and/or other relevant experience.
• Excellent interpersonal behavior and communication skills.
• Proficiency in Word, Excel and Outlook.
• The desire and ability to work with persons with diverse-abilities and demonstrate personal suitability to promote dignity, independence, individuality.
• Must be in good health with the physical ability to carry out the duties of the position and shift responsibilities.
• Ability to work independently in a high stress environment.

• Represent Bonaventure Support Services in a professional manner within community, while on various committees with outside agencies, funders, and guardians.
• Work in collaboration with MCFD, CLBC, VIHA, DDMHT, HSCL, Behavior Consultants, etc. and the Bonaventure Leadership team.
• Uphold the Policies and Procedures of Bonaventure Support Services while modelling our Mission Statement, Values and Code of Ethics.
• Adhere to any relevant Legislation and Regulations (Motor Vehicle Act, CLBC, MCFD, CARF, WorkSafe-BC, Employment Standards).
• Follow the Leadership Handbook, Action Plan and Monthly Competency, focusing on health and safety and quality improvement, specifically in relation to CARF Accreditation.
• Develop and maintain a cohesive team spirit and pleasant work environment, promoting an effective and supportive working relationship with a team of diverse backgrounds.
• Coordinate a weekly staffing schedule and manage program funding by reconciling monthly petty cash expenditures.
• Advocate and promote respectful treatment of individuals and defend individual rights, accounting for each individuals’ unique personalities and challenges.
• Assists Behavior Consultant in developing an individual Health and Safety Plan and or Behavior Support Plan for each person supported when required.
• Encourage individuals to communicate needs, choices, and preferences, and to support the use of inclusive and adaptive communication strategies.
• Create Person Centered Plans and Risk Assessments for each supported individual with the input from guardians and all relevant stakeholders.
• Work alongside Human Resources Team and Director Team to provide strong organizational, problem solving and decision-making skills.
• Establish strong connections with families and team members.
• Provide an environment that respects and maintains confidentiality and privacy.
• Prioritize and manage multiple responsibilities, meeting timelines, and working independently.