ICON is seeking a Senior Business Systems Engineer I to join our Data Intelligence & Systems Architecture team to help design and deliver scalable solutions across ICON’s enterprise systems, including ERP, HRIS, procurement, and operations platforms, to drive innovation, automation, and efficiency across the organization. As a key technical contributor, you will collaborate with teams across IT, Supply Chain & Manufacturing, Human Resources, Software, Finance & Accounting and Field Operations to design integrated systems and solve complex challenges across ICON’s digital footprint. In this role, you’ll develop and deploy high-impact solutions that streamline workflows, improve data quality, and support business-critical decision-making. You’ll work both independently and cross-functionally, contributing to internal platforms, tools, and processes that scale with ICON’s rapid growth. This role is based at ICON’s headquarters in Austin, TX and reports to the Manager of Data Intelligence & Systems Architecture.

MINIMUM QUALIFICATIONS:

• 8+ years of experience in enterprise systems engineering, data engineering, ERP/MRP implementation, or a related technical role
• Hands-on experience with ERP platforms, particularly NetSuite, and familiarity with HRIS, SaaS, and other core business systems (e.g., Workday, Coupa, Salesforce)
• Strong proficiency in Python for building ETL pipelines and developing custom system integrations
• Ability to architect and deliver solutions across a variety of enterprise software platforms, both natively and via REST APIs
• Experience designing scalable, cross-functional solutions, including process mapping, integration design, and system delivery
• Demonstrated success implementing technical solutions that automate workflows and optimize business operations
• Strong communication skills, with the ability to collaborate across technical and non-technical teams
• Proven ability to thrive in a fast-paced, high-growth environment and operate with autonomy

PREFERRED QUALIFICATIONS:

• Experience working with Workday, Palantir Foundry, or similar enterprise platforms
• Experience in consulting, change management, or internal system rollouts across multiple departments
• Understanding of enterprise architecture principles, even if not in a formal architect role
• Working knowledge of SQL for data validation, transformation, or light analytics
• Experience with enterprise integration patterns and middleware solutions
• Experience utilizing TypeScript or JavaScript in a professional or project-based setting
• Experience working in operational or manufacturing-heavy industries
  ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment. Employment with ICON is based on merit, competence, and qualifications. It is our policy to administer all personnel actions, including recruiting, hiring, training, and promoting employees, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability, marital status, veteran status, or any other legally protected classification in accordance with applicable federal and state laws. Consistent with the obligations of these laws, ICON will make reasonable accommodations for qualified individuals with disabilities.
  Furthermore, as a federal government contractor, the Company maintains an affirmative action program which furthers its commitment and complies with recordkeeping and reporting requirements under certain federal civil rights laws and regulations, including Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended) and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (as amended).
  Headhunters and recruitment agencies may not submit candidates through this application. ICON does not accept unsolicited headhunter and agency submissions for candidates and will not pay fees to any third-party agency without a prior agreement with ICON.
  As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below. Provision of such information is entirely voluntary and a decision to provide or not provide such information will not have any effect on your employment or subject you to any adverse treatment. Any and all information provided will be considered confidential, will be kept separate from your application and/or personnel file, and will only be used in accordance with applicable laws, orders and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement purposes.
  Internet Applicant Employment Notice

• Design and implement scalable technical solutions across enterprise platforms, particularly ERP (e.g., NetSuite), HRIS, procurement, inventory, and field operations systems
• Work cross-functionally with our internal IT, Supply Chain & Manufacturing, Human Resources, Software, Finance & Accounting and Field Operations teams.
• Define and execute automation strategies to improve business process efficiency across departments
• Build and support integrations between systems using APIs, data pipelines, and low-code/no-code platforms
• Serve as a subject matter expert (SME) for key business, IT operations, and cybersecurity tools, providing technical leadership and support
• Partner with business stakeholders to gather requirements, map processes, and deliver tailored digital solutions
• Collaborate with technical teams to maintain and evolve ICON’s system architecture and application performance
• Support teams across the organization in managing and maturing their business applications and tools
• Evaluate and implement new enterprise tools — including SaaS platforms, APIs, and integrations — to enhance ICON’s digital infrastructure and business workflows