ABOUT THE COMPANY:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

QUALIFICATIONS:

• Has/or can obtain security clearance.
• CSCS Skills card.
• PASMA/IPAF qualification
• Full UK Driving Licence
• 
  Time Served Engineer in Mechanical, Electrical, or Building Fabric type trade with at least 2 years full post apprenticeship experience.

ABOUT THE ROLE:

The role of Contract Supervisor will have responsibilityfor the provision of first line supervision within a regional engineering area,this includes but not limited to engineering team supervision, client liaisonand meeting attendance, and technical support to the helpdesk

MAIN DUTIES & RESPONSIBILITIES:

• To complete weekly timesheet reviews and validate technical paperwork and statutory documentation.
• Be the appointed super user of handhelds, providing training and development to engineers in the proper use of FSI Go.
• Complete regular review of engineer and sub-contractor paperwork, identifying additional work opportunities and reactive repairs required from maintenance inspections.
• To complete audits of site logbooks, engineers and sub-contractor activities and ensure all tools, equipment and vehicle inspections are undertaken.
• To support the helpdesk with technical queries on reactive jobs, and support in monthly maintenance planning of core engineering PPM work.
• To attend where required regular site FM Meetings and provide quality updates on ongoing issues or challenges involving any aspect of M&E and Fabric services.
• Surveying, measuring and providing estimates accurately
• To deputize for the Regional Manager for any specific duties requested.
• To undertake PPM, proactive and reactive works issued through the helpdesk within set time frames so that the customer expectations are met.
• To provide emergency callout response for the client as required and work as part of a call out Rota.
• To undertake contractor control duties on behalf of the client, including monitoring of contractors and their workmanship, so that relevant standards are met.
• To ensure equipment and surrounding area conform to agreed company standards.
• To provide a professional service and represent the company in a way which ensures customer satisfaction.
• To take a pro-active approach to client liaison and ensure that concerns are dealt with or relayed to management as necessary.
• To be fully aware of contractual requirements and customer needs at all times.
• Working in a safe manner at all times, complying with current Health & Safety legislation and Company H&S policy