ABOUT THE TEAM

We are the Solution Engineers at Miro and exist for 5 years now. We play a critical role in bridging the gap between technical innovation and business needs, delivering tailored solutions that drive our customer success.We are Miro problem-solvers, create high impact and high-value solutions for anything Innovation and Collaboration and are looking forward to getting to know you!

ABOUT THE ROLE

In this role, you will have a unique opportunity to accelerate sales cycles and serve as a Miro product and Sales expert. You will serve as an important link between the Go-To-Market and the Product/Engineering parts of the company and will be a key partner to Sales, Customer Success, and Partnerships teams in shaping how our customers use the product and how our product evolves with the customers’ needs.

WHAT YOU’LL DO

• Partner with Account Executives to understand customer’s current challenges, requirements, and business objectives for the Enterprise and Large Enterprise business segment (2,000 - 10,000 employees)
• Present demos and create reusable assets (videos, talk tracks, best practices) to ensure efficiency and continuously improve customer experience
• Lead Proof Of Concepts where necessary to help customers validate technical requirements
• Answer customer questions about technical topics (integrations, single-sign-on/SSO, data governance, AI and platform)
• Communicate customer needs and product feedback to Miro’s product management, engineering, marketing, and sales teams