The brief

- Review and improve end-to-end HR operational processes

- Identify duplication, gaps and unnecessary manual activity

- Standardise processes across multiple sites

- Improve how iTrent is being used

- Develop better workflows and automation

- Improve the flow of information between HR, payroll and other teams

- Introduce clearer service standards and measures

- Work closely with HR, IT/digital and senior stakeholders

- Challenge existing ways of working and implement practical solutions

- Help build the HR Operations foundations needed to support wider organisational change

Who we're looking for

You'll already be operating at HR Operations Manager, People Services Manager, Shared Services Manager or similar level and be comfortable working independently from day one.

You'll need strong experience of:

- HR Operations / People Services / Shared Services

- Process improvement and redesign

- Improving manual or inconsistent HR processes

- HR systems and workflow optimisation - iTrent would be particularly useful

- The full employee lifecycle

- Complex or multi-site organisations

- Influencing stakeholders and driving change through to implementation

Experience within education or the public sector would be useful, but the priority is someone who has genuinely rev