Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application.
At Hydro Ottawa, we empower the lives of the people in the communities we serve.
As the electricity distributor to the Nation’s Capital, our work powers the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow.
We are seeking a Director, Contractor Management, a change champion and innovative leader ready to embrace the opportunity to guide and mentor others, and enable them to do their best work. And in doing so, to leave a legacy.
Are you ready to make a difference in our community?

JOB SUMMARY

As a member of the System Operations and Program Execution team, the Director, Contractor Management is responsible for maximizing the value and efficiency of Hydro Ottawa’s annual capital and maintenance activities. This is achieved through strategic oversight of the entire contract lifecycle, with a focus on ensuring strict compliance, optimizing contractor performance, and holding contractors accountable across a diverse portfolio of services. The Director, Contractor Management will develop and implement a comprehensive contract management strategy and governance structure in alignment with Hydro Ottawa’s business objectives and Strategic Direction, ensuring compliance with legal and regulatory requirements. The Director, Contract Management will lead the development and implementation of robust contract management processes, skillfully negotiate contracts, and cultivate strong relationships with contractors to drive optimal value in the delivery of contracted services.

EDUCATION AND EXPERIENCE

• University degree with a minimum of 10 years’ experience in operations - 5 years’ of experience in project and program delivery methods, 5 years’ of experience and an advanced understanding of the project lifecycle, and 7 years’ in a leadership role.
• An equivalent combination of relevant experience, formal training, and demonstrated performance and ability may substitute for stipulated academic requirements.
• Relevant Professional Designation (e.g., Project Management Professional (PMP) Supply Chain Management Professional (SCMP), Certified Professional Contract Manager (CPCM), Certified Contract Management Professional (CMP), Professional Engineer (P. Eng)) considered an asset.
• Advanced knowledge of project controls, project reporting, scheduling, estimation, and financial forecasting.
• Experience in development and standardization of key performance indicators (KPIs) and enterprise reporting.
• Strong computer skills; proficient in the use of office productivity and collaboration tools, preferably G Suite.
• English essential, both oral and written; Bilingual (English/French) considered an asset.

ADDITIONAL REQUIREMENTS

• Valid Driver’s license - Class G
• Government of Canada security clearance
  This is a management group opportunity and salary will be commensurate with qualifications.
  Hydro Ottawa offers a Hybrid Work Model. Hybrid work is position specific, the details of which the hybrid model will be discussed with successful candidates.
  Hydro Ottawa may use artificial intelligence (“AI”) during the recruitment process to aid in the screening and selection of candidates.
  Location:
  Ottawa, ON
  Pay Range Minimum:
  $128,808.26
  Pay Range Maximum:
  $193,153.08
  Posting End Date (if applicable):
  July 25, 2025
  Hydro Ottawa is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.
  Applicants must be legally entitled to work in Canada

• Lead the development, implementation and continuous improvement of a comprehensive contract management strategy that aligns with Hydro Ottawa’s business objectives, ensuring compliance with all applicable legal and regulatory requirements.
• Coordinate with program management to ascertain contracted resourcing volumes and capabilities, and in the development of the long-term and near-term resourcing strategy.
• Establish proactive risk management strategies related to contractor activities, identifying potential risks (including financial, operational, quality, performance and business continuity -related risks) and implementing mitigation plans.
• Oversee all aspects of contractor contracts and agreements, including the preparation, negotiation, execution, administration, performance monitoring and closeout of contracts, as well as the management of renewals, amendments, and terminations.
• Lead the identification, analysis and implementation of cost-saving opportunities and value-added initiatives through strategic contractor management, including advising on the development of contracting matrices and guidelines for Project Engineers, Project Managers, Project Coordinators, and Project Administrators, optimizing resource allocation and maximizing return on investments.
• Proactively manage and resolve contractor disputes and issues in a timely and effective manner.
• Provide leadership, mentorship, direction and guidance to the contractor management team, fostering a culture of collaboration, accountability and high performance.
• Act as a strategic advisor to program delivery and program management, guiding the development and implementation and continuous improvement of contracting strategies and governance.
• Drive optimal outcomes for programs by leveraging comprehensive market analysis and cost competitiveness reviews to inform short-term and long-term contractor strategy and achieve cost containment.
• Provide strategic advice to the Vice President, System Operations and Program Execution, on long-term contractor strategy, market trends and best practices.
• Ensure that all construction and maintenance of the distribution system completed by external contractors is performed in adherence to industry standards and meets construction verification program regulations (Reg. 22/04).
• Execute the responsibilities as an Asset Service Provider as described in the Hydro Ottawa Strategic Asset Management Plan through efficient oversight of planning and implementation of the operational, maintenance, and capital works plans for Hydro Ottawa assets.
• Drive and communicate the corporate vision and direction to staff, ensuring alignment and engagement.
• Participate in the Emergency Response Organization including after-hours and/or on-call responsibilities, as required.
• Champion and direct continuous improvement initiatives to enhance contract management processes, systems and performance.
• Provide direction and contribute to the preparation of the annual capital, operational and human resource plans, monitor the effectiveness of the operations, processes, procedures, practices on the systems, develop recommendations and implement necessary changes and improvements both at the planning and operational levels.
• Represent the utility with external stakeholders by seeking, establishing, and maintaining strategic relationships with government agencies, industry colleagues, etc.
• Perform other duties as required.