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Hospitality Jobs in Australia

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About 4392 results in (3) seconds
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Assistant Front Office Manager at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Leadership, Budget Management, Team Building, Communication, Problem Solving, Operational Excellence, Technology Proficiency, Service Ethos, Interpersonal Skills, Crisis Management, Recruitment, Training, Collaboration, Yield Management, Hospitality
Specialization
Candidates should have a bachelor's degree in Hotel Management or Business Administration and proven experience in Front Office leadership. Strong decision-making, problem-solving skills, and a passion for developing people are essential.
Experience Required
Minimum 2 year(s)
Kitchen Steward/ Overnight Kitchen Steward at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food Safety, Cleaning, Customer Service, Hospitality, Grooming, Flexibility, Dishwashing, Food Preparation, Health Regulations, Sanitization, Chemical Handling, Cost Control, Garbage Disposal
Specialization
Candidates should have previous experience in a commercial kitchen environment and an understanding of food safety requirements. A high standard of grooming and the ability to work overnight shifts are essential.
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Waitstaff Experience, Bartending, Rsa Certification, Rsg Certification, Communication Skills, Reliability, Positive Attitude, Fast Paced Environment, Professional Presentation, Engagement, Order Taking, Menu Recommendations, Food Service, Beverage Service
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Chefs - Cibaria Noosa | Multiple Positions| Join the founding team! at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Italian Cuisine, Food Safety, Fresh Pasta, Pastry, Woodfire Cooking, Butchery, Attention To Detail, Composure Under Pressure, Positive Attitude, Exceptional Dining Experiences, Hospitality, Teamwork, Communication, Grooming, Flexibility, Passion
Specialization
Candidates must have full Australian working rights and fluent English communication skills, along with 1-3 years of experience in a similar role or relevant hospitality studies. A passion for Italian cuisine and the ability to work under pressure are essential.
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Hotel Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Leadership, Commercial Mindset, Revenue Management, Team Development, Strategic Thinking, Stakeholder Management, Data Driven Decision Making, Financial Management, Compliance, Risk Management, Sustainability, Customer Service, Marketing, Sales, Hospitality, Luxury Service
Specialization
Candidates should have proven success in a senior operational leadership role within a luxury hotel and a strong commercial background. Experience in developing high-performing teams and strategic thinking in a dynamic environment is essential.
Experience Required
Minimum 5 year(s)
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Casual Food & Beverage Attendants at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Join Our Resort Team – Multiple Positions Available at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Luxury Guest Experiences, English Communication, Team Oriented Attitude, Professional Presentation, Flexible Availability
Specialization
Candidates should have a passion for hospitality and strong English communication skills. Flexibility for weekend and public holiday work is essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Bartender | Champagne Bar at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Bartending, Cocktail Knowledge, Wine Knowledge, Spirit Knowledge, Customer Service, Communication, Teamwork, Multitasking, Attention To Detail, Professionalism, Flexibility, Mixology, Stock Management, Event Assistance, Hospitality, French Hospitality
Specialization
Candidates should have previous bartending experience in a luxury venue and strong knowledge of cocktails, wines, and spirits. A valid RSA certification and excellent communication skills are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Night Manager | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Hotel Operations, Guest Service, Management, Training, Emergency Response, Financial Transactions, Audit, Compliance, Service Standards, Team Leadership, Communication, Problem Solving, Customer Recognition, Hospitality, Wellness, Local Insights
Specialization
Candidates must have full unrestricted work rights and a bachelor's degree or equivalent in Hotel or Business Administration. A minimum of four years of guest service experience, including two years in a management role, is required.
Experience Required
Minimum 5 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Relationship Building, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations and hospitality. A proven track record in driving revenue across Corporate, MICE, and Inbound segments is essential.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia -
Full Time

Start Date

Immediate

Expiry Date

08 Feb, 26

Salary

0.0

Posted On

10 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Account Management, Strategic Partnerships, Hospitality, SaaS, Renewals, Revenue Growth, Upselling, Cross-Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, CRM Tools, Product Strategy, Market Insights

Industry

Hospitality

Description
Customer Success Account Manager Location: Australia (Remote) Reports to: VP, Growth & Client Experience About Newbook Newbook is a global property management and reservations platform that empowers operators in the accommodation and hospitality industry to grow and streamline their businesses. We’re passionate about helping our customers thrive—building strong, long-lasting partnerships and delivering world-class service that drives measurable results. The Opportunity As a Customer Success Account Manager (CSAM) at Newbook, you’ll manage a portfolio of hospitality customers to ensure their long-term success with our platform. You’ll focus on driving retention, growing recurring revenue, and deepening product adoption, especially across key solutions like Payments and Enterprise. This role is both strategic and commercial and act as a trusted advisor to business leaders, uncover opportunities for growth, negotiate renewals, and make sure every customer sees Newbook as an essential partner in their success. What You’ll Do Account Growth & Renewals Own a portfolio of accounts to ensure high retention and successful renewals. Identify and execute upsell and cross-sell opportunities across Payments, Enterprise, and additional modules. Develop account plans and growth strategies aligned with customer business objectives. Manage the full renewal cycle, including pricing, negotiations, and contract execution. Partnership Building Build and maintain executive-level relationships with key customer stakeholders. Act as the voice of the customer internally, collaborating with Sales, Product, and Support to ensure alignment. Lead regular business reviews to share performance insights, opportunities, and value delivered. Commercial Success Partner with Sales and Finance to drive ARR growth within your portfolio. Proactively mitigate churn through early identification of risk and effective retention strategies. Maintain accurate forecasts and engagement tracking in CRM tools (e.g., Salesforce or HubSpot). Strategic Insight Share customer and market insights to inform product strategy and go-to-market initiatives. Leverage industry knowledge to advise customers on best practices and innovation opportunities. How Success is Measured Portfolio retention rate and churn reduction. ARR growth through upsell and cross-sell. Payments and feature adoption across the customer base. Strength of executive relationships and customer advocacy. What You’ll Bring 4+ years’ experience in Customer Success, Account Management, or Strategic Partnerships (Hospitality or SaaS preferred). Proven record of achieving renewals and revenue growth through upselling or cross-selling. Strong commercial acumen and negotiation skills with a focus on value-based selling. Excellent communication, presentation, and stakeholder management abilities. Experience with hospitality, property management, or SaaS platforms is highly desirable. Proficiency with CRM tools (Salesforce, HubSpot, or Gainsight). Why You’ll Love Working at Newbook A remote-first culture with flexible work arrangements across Australia. Opportunity to partner with hospitality leaders transforming their businesses. Collaborative, values-driven team passionate about customer success and innovation. Competitive compensation, growth opportunities, and a supportive culture built around long-term impact. Benefits and Perks: Competitive salary + Super 4 weeks of leave, accrued throughout the year Be More – company rewards and recognition that add up and can be redeemed for personalized gifts and experiences! Storriors have been able to enroll in SCUBA certification classes, travel overseas, and redo their back patio, among many other things. 8 hours of Volunteer Time Off each year and the opportunity to get active in the community by joining one of our offsite volunteer and community service events. 8 hours of Rest, Relax, Recharge time to care for your mental health. Access a range of mental well-being resources for yourself and your dependents, including counseling services, stress management programs, and mindfulness workshops Fully-paid parental leave: 12 and 6 weeks for primary and secondary caregivers, respectively. ’Paw’ternity Leave and Pet Bereavement - we understand that pets are a part of the family and have generous time-off policies, which honor that commitment. Caregiver Leave: four weeks of fully paid time away from work to care of aging dependents or family members, if needed. Fertility care support options to help in your journey towards parenthood. Access to financial experts to help you make informed decisions and achieve your financial goals.
Responsibilities
Manage a portfolio of hospitality customers to ensure their long-term success with the Newbook platform. Focus on driving retention, growing recurring revenue, and deepening product adoption.
Customer Success Account Manager at Storable
Gold Coast, Queensland, Australia - Full Time
Skills Needed
Customer Success, Account Management, Strategic Partnerships, Hospitality, Saas, Renewals, Revenue Growth, Upselling, Cross Selling, Negotiation Skills, Communication, Presentation, Stakeholder Management, Crm Tools, Product Strategy, Market Insights
Specialization
Candidates should have 4+ years of experience in Customer Success, Account Management, or Strategic Partnerships, preferably in Hospitality or SaaS. A proven record of achieving renewals and revenue growth through upselling or cross-selling is essential.
Experience Required
Minimum 5 year(s)
Assistant Front Office Manager at IHG Career
, , Australia - Full Time
Skills Needed
Guest Service, Leadership, Budget Management, Team Building, Communication, Problem Solving, Operational Excellence, Technology Proficiency, Service Ethos, Interpersonal Skills, Crisis Management, Recruitment, Training, Collaboration, Yield Management, Hospitality
Specialization
Candidates should have a bachelor's degree in Hotel Management or Business Administration and proven experience in Front Office leadership. Strong decision-making, problem-solving skills, and a passion for developing people are essential.
Experience Required
Minimum 2 year(s)
Kitchen Steward/ Overnight Kitchen Steward at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Food Safety, Cleaning, Customer Service, Hospitality, Grooming, Flexibility, Dishwashing, Food Preparation, Health Regulations, Sanitization, Chemical Handling, Cost Control, Garbage Disposal
Specialization
Candidates should have previous experience in a commercial kitchen environment and an understanding of food safety requirements. A high standard of grooming and the ability to work overnight shifts are essential.
Food & Beverage Attendant at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Customer Service, Hospitality, Waitstaff Experience, Bartending, Rsa Certification, Rsg Certification, Communication Skills, Reliability, Positive Attitude, Fast Paced Environment, Professional Presentation, Engagement, Order Taking, Menu Recommendations, Food Service, Beverage Service
Specialization
Candidates should have previous experience in a hospitality role and hold current RSA and RSG certifications. A warm demeanor, strong communication skills, and reliability in a fast-paced environment are essential.
Chefs - Cibaria Noosa | Multiple Positions| Join the founding team! at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Italian Cuisine, Food Safety, Fresh Pasta, Pastry, Woodfire Cooking, Butchery, Attention To Detail, Composure Under Pressure, Positive Attitude, Exceptional Dining Experiences, Hospitality, Teamwork, Communication, Grooming, Flexibility, Passion
Specialization
Candidates must have full Australian working rights and fluent English communication skills, along with 1-3 years of experience in a similar role or relevant hospitality studies. A passion for Italian cuisine and the ability to work under pressure are essential.
Room Attendant at Accor
Melbourne, Victoria, Australia - Full Time
Skills Needed
Cleaning, Customer Service, Attention To Detail, Communication, Time Management, Hospitality
Specialization
Candidates should have previous experience in a similar role and a friendly, customer-focused attitude. Strong attention to detail and good communication skills are essential, along with availability for varied shifts.
Casual Food & Beverage Attendants at Minor International
Bulga, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Hotel Manager at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Operational Leadership, Commercial Mindset, Revenue Management, Team Development, Strategic Thinking, Stakeholder Management, Data Driven Decision Making, Financial Management, Compliance, Risk Management, Sustainability, Customer Service, Marketing, Sales, Hospitality, Luxury Service
Specialization
Candidates should have proven success in a senior operational leadership role within a luxury hotel and a strong commercial background. Experience in developing high-performing teams and strategic thinking in a dynamic environment is essential.
Experience Required
Minimum 5 year(s)
Guest Service Agent - Part Time at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must exhibit a proactive approach to addressing guest needs and maintain a polished professional presentation.
Casual Food & Beverage Attendants at Minor International
Maitland, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Casual Food & Beverage Attendants at Minor International
Cessnock, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.
Guest Service Agent at Minor International
Mackay, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a background in delivering high-quality service in a hospitality or customer-facing environment. They must demonstrate effective communication skills and a proactive approach to guest needs.
Join Our Resort Team – Multiple Positions Available at Accor
Noosa Heads, Queensland, Australia - Full Time
Skills Needed
Hospitality, Luxury Guest Experiences, English Communication, Team Oriented Attitude, Professional Presentation, Flexible Availability
Specialization
Candidates should have a passion for hospitality and strong English communication skills. Flexibility for weekend and public holiday work is essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Professional Appearance, Customer Service, Cashiering, Opera Front Desk System, Hospitality, Teamwork
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Front Desk All Rounder at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Attention To Detail, Communication Skills, Customer Service, Professional Appearance, Hospitality, Check In, Check Out, Cashiering, Opera Front Office System, Problem Solving, Time Management, Teamwork, Vip Service, Brand Standards, French Hospitality
Specialization
Candidates should be highly motivated with strong communication skills and experience in a similar role. A professional appearance and the ability to work a rotating roster, including weekends and public holidays, are essential.
Bartender | Champagne Bar at Accor
Sydney, New South Wales, Australia - Full Time
Skills Needed
Bartending, Cocktail Knowledge, Wine Knowledge, Spirit Knowledge, Customer Service, Communication, Teamwork, Multitasking, Attention To Detail, Professionalism, Flexibility, Mixology, Stock Management, Event Assistance, Hospitality, French Hospitality
Specialization
Candidates should have previous bartending experience in a luxury venue and strong knowledge of cocktails, wines, and spirits. A valid RSA certification and excellent communication skills are also required.
Experience Required
Minimum 2 year(s)
Guest Service Agent at Minor International
City of Brisbane, Queensland, Australia - Full Time
Skills Needed
Customer Service, Communication, Problem Resolution, Attention To Detail, Hospitality, Teamwork, Time Management, Professional Presentation
Specialization
Candidates should have a demonstrated background in delivering high-quality service in a hospitality or customer-facing environment. They must maintain a polished presentation and be committed to a dynamic work schedule, including weekends and public holidays.
Night Manager | InterContinental Sydney Coogee Beach at IHG Career
, , Australia - Full Time
Skills Needed
Hotel Operations, Guest Service, Management, Training, Emergency Response, Financial Transactions, Audit, Compliance, Service Standards, Team Leadership, Communication, Problem Solving, Customer Recognition, Hospitality, Wellness, Local Insights
Specialization
Candidates must have full unrestricted work rights and a bachelor's degree or equivalent in Hotel or Business Administration. A minimum of four years of guest service experience, including two years in a management role, is required.
Experience Required
Minimum 5 year(s)
Sales Manager - Mercure Perth on Hay at Accor
Perth, Western Australia, Australia - Full Time
Skills Needed
Sales, Hospitality, Customer Relationships, Event Management, Business Development, Communication, Interpersonal Skills, Revenue Maximization, Account Management, Corporate Accommodation, Mice, Strategic Initiatives, Client Satisfaction, Hotel Operations, Relationship Building, Results Driven
Specialization
Candidates should have experience in building relationships with clients and a strong focus on hotel operations and hospitality. A proven track record in driving revenue across Corporate, MICE, and Inbound segments is essential.
Experience Required
Minimum 2 year(s)
Casual Food & Beverage Attendants at Minor International
Newcastle, New South Wales, Australia - Full Time
Skills Needed
Hospitality, Customer Service, Communication Skills, Team Player, Positive Attitude, Flexibility
Specialization
Previous hospitality or customer service experience is highly regarded. Strong communication skills and a passion for service are essential, along with flexibility to work a rotating roster.