Hospitality Jobs in Australia

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Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule
Specialization
Candidates should have proven senior-level experience in front office roles and strong proficiency in property management systems. Exceptional communication skills and a proactive approach to resolving guest issues are essential.
Experience Required
Minimum 5 year(s)
Commercial Cookery Apprenticeship at East Coast Apprenticeships
MQ4, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Leader at Guzman y Gomez
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Leadership, Customer Service
Specialization
Completed or willingness to complete food safety supervisor certificate
Qualification
Trade Certificate
Chef at Daughter in Law
SYV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Kitchen Hands - Miss Maud - 160 Central at Miss Maud
Perth WA 6000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager at Aiden Darling Harbour
Pyrmont NSW 2009, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef De Partie | Part Time | InterContinental Sydney Double Bay at InterContinental
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Cook at Compass Group Australia
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Café Bar Manager at Georgie Bass Cafe Bar
Flinders VIC 3929, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front of House Staff at MR KOREA
Sandy Bay TAS 7005, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Demi Chef at IHG Career
, , Australia - Full Time
Skills Needed
High Quality Dishes, Cuisines, Cooking Techniques, Communication, Teamwork, Attention To Detail, Fast Paced Environment, Hygiene, Food Safety, Haccp, Supervisory Skills
Specialization
Candidates should have 2 years of experience as a Chef and a Certificate III in Commercial Cookery. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Chef - Breakfast / Lunch - 30 - 35 hours pw at DAME Melbourne
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Australian Open 2026 Premium Experience Front of House Roles at Compass Group Australia
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Training, Entertainment, Atmosphere, Adjustments
Qualification
Graduate
Guest Services/Concierge at Pittwater RSL
Mona Vale NSW 2103, , Australia - Full Time
Skills Needed
Availability
Qualification
Graduate
Cook/ Wok Chef at Wokitup
Belconnen ACT 2617, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Salon Assistant / Tea and Tidy at WILLOMINA
Woollahra NSW 2025, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food & Beverage Attendant at The Sporting Globe
Bendigo VIC 3550, , Australia - Full Time
Skills Needed
Pubs
Qualification
Graduate
Deli Assistant – Motivated & Customer Focused at Genoa Pty Ltd
DHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Overnight F&V Warehouse Picker/Packer at Natoora Ltd
CV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cocktail Bartender at Solar Superyacht Luxe Cruising Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Professional Development, Progression
Qualification
Graduate
Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia -
Full Time


Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

42.18

Posted On

24 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule

Industry

Hospitality

Description
Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. Job Description Oaks Cairns Hotel are looking for a full-time Senior Guest Service Agent who brings proven front office experience, leadership qualities, and a passion for delivering exceptional guest experiences to join the team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy. As a senior team member, your high standards of service, problem-solving skills, and ability to mentor others will ensure guests leave with a lasting impression of excellence. Key Responsibilities Include: Deliver a warm and professional reception to guests upon arrival, ensuring efficient check-in/out processes while anticipating and addressing individual needs. Lead by example in providing exceptional guest service, maintaining clear and professional communication across in-person, phone, and email interactions. Oversee accurate processing of reservations, updates, and special requests, utilising property management systems with precision and efficiency. Act as the primary point of contact for guest escalations, confidently resolving issues while providing personalised solutions and recommendations. Support the training, mentoring, and development of Guest Service Agents to uphold service standards and enhance team performance. Work independently during shifts with minimal supervision, ensuring smooth front office operations and taking ownership of guest needs. Shifts Available: Rotating roster across Monday to Sunday Shift times scheduled either 7.00am - 3.00pm or 3.00pm - 11.00pm Occasional nights shifts may be required on an ad hoc basis Immediate start available Hourly rates (excluding super): Monday - Friday: $28.12 per hour Saturday: $35.15 per hour Sunday: $42.18 per hour Qualifications Successful candidates will have: Proven senior-level experience in front office or customer-facing roles, delivering exceptional guest service, independently managing complex situations, and leading by example Strong proficiency in property management systems, with Opera Cloud experience highly regarded. Exceptional communication skills, with the ability to articulate information clearly and professionally across all mediums. A proactive and confident approach to resolving guest issues, consistently exceeding expectations through sound judgement and effective problem-solving. Experience in mentoring or guiding junior team members, leading by example to uphold service standards and operational excellence. Maintains a polished and professional presentation, reflecting the values and standards of the organisation. Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements Additional Information At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance: Career Growth: Learning and development programs to boost your career. Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks: International accommodation discounts across our hotel brands. Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ. Experiences: Discounted entertainment and activities. Banking and Insurance: Exclusive health insurance offers and workplace banking benefits. Generous Leave: Parental and birthday leave. Wellness Boost: EAP and tailored wellness support. Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Responsibilities
The Senior Guest Service Agent will deliver exceptional guest service, ensuring efficient check-in/out processes and addressing individual needs. They will also mentor junior team members and resolve guest escalations with personalized solutions.
Senior Guest Service Agent at Minor International
Cairns, Queensland, Australia - Full Time
Skills Needed
Guest Service, Leadership, Problem Solving, Communication, Mentoring, Customer Service, Property Management Systems, Team Performance, Professional Presentation, Dynamic Work Schedule
Specialization
Candidates should have proven senior-level experience in front office roles and strong proficiency in property management systems. Exceptional communication skills and a proactive approach to resolving guest issues are essential.
Experience Required
Minimum 5 year(s)
Commercial Cookery Apprenticeship at East Coast Apprenticeships
MQ4, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Shift Leader at Guzman y Gomez
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Leadership, Customer Service
Specialization
Completed or willingness to complete food safety supervisor certificate
Qualification
Trade Certificate
Chef at Daughter in Law
SYV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Kitchen Hands - Miss Maud - 160 Central at Miss Maud
Perth WA 6000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Assistant Manager at Aiden Darling Harbour
Pyrmont NSW 2009, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Chef De Partie | Part Time | InterContinental Sydney Double Bay at InterContinental
Sydney NSW 2000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 2 year(s)
Cook at Compass Group Australia
Brisbane QLD 4000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Café Bar Manager at Georgie Bass Cafe Bar
Flinders VIC 3929, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Front of House Staff at MR KOREA
Sandy Bay TAS 7005, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Demi Chef at IHG Career
, , Australia - Full Time
Skills Needed
High Quality Dishes, Cuisines, Cooking Techniques, Communication, Teamwork, Attention To Detail, Fast Paced Environment, Hygiene, Food Safety, Haccp, Supervisory Skills
Specialization
Candidates should have 2 years of experience as a Chef and a Certificate III in Commercial Cookery. Strong communication skills and the ability to work in a fast-paced environment are essential.
Experience Required
Minimum 2 year(s)
Chef - Breakfast / Lunch - 30 - 35 hours pw at DAME Melbourne
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Australian Open 2026 Premium Experience Front of House Roles at Compass Group Australia
Melbourne VIC 3000, , Australia - Full Time
Skills Needed
Training, Entertainment, Atmosphere, Adjustments
Qualification
Graduate
Guest Services/Concierge at Pittwater RSL
Mona Vale NSW 2103, , Australia - Full Time
Skills Needed
Availability
Qualification
Graduate
Cook/ Wok Chef at Wokitup
Belconnen ACT 2617, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Experience Required
Minimum 1 year(s)
Salon Assistant / Tea and Tidy at WILLOMINA
Woollahra NSW 2025, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Food & Beverage Attendant at The Sporting Globe
Bendigo VIC 3550, , Australia - Full Time
Skills Needed
Pubs
Qualification
Graduate
Deli Assistant – Motivated & Customer Focused at Genoa Pty Ltd
DHN2, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Overnight F&V Warehouse Picker/Packer at Natoora Ltd
CV3, , Australia - Full Time
Skills Needed
Good Communication Skills
Qualification
Graduate
Cocktail Bartender at Solar Superyacht Luxe Cruising Group
Sydney, New South Wales, Australia - Full Time
Skills Needed
Professional Development, Progression
Qualification
Graduate
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