Company Description
Join the Sheraton Suites Calgary Eau Claire (a uniquely managed Fairmont property within Accor) operating as a franchised Marriott property. Our team is committed to excellence, open, welcoming & engaged. Our workplace has a family feel and we work together towards common goals while assisting one another on a daily basis.
Sheraton Suites Calgary Eau Claire is designed for those in pursuit of adventure, joy and relaxation. Located downtown, our sophisticated hotel is nestled between the urban vibes of a bustling city and the peaceful tranquility of the Bow River and Prince’s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.
Job Description
You are at the heart of the hotel! As a House Person, you will look after our guest requests, room attendant team and public areas, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.

PHYSICAL JOB REQUIREMENTS:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional ascending or descending steps, stairs and ramps
• Physically capable of performing duties which involve repetitive bending, kneeling, pushing, pulling and lifting of heavy objects
  Qualifications

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Ability to communicate effectively in English, both written & verbal
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Warm and caring personality; previous housekeeping experience is an asset
• Excellent organizational skills and time management
• Ability to work a variety of shifts, including days, nights, and weekends
• Ability to work cohesively as part of a team with minimum supervision
  Additional Information
  At Sheraton Suites Calgary Eau Claire, we embrace an on-site work philosophy, inviting you to join us in our hotel. Here, it’s more than just work; it’s about nurturing the people-centered culture we hold dear.

• Clean public areas and heart of house area to standard; including dusting, vacuuming, mopping,bathroom cleaning, restocking amenities, etc.
• Attend to all guest and room attendant requests
• Remove soiled linen from guest rooms
• Ensure proper usage of all cleaning products and wear all required personal protective equipment
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Responsible for restocking housekeeping closet / service areas daily
• Report any maintenance concerns promptly
• Follow all hotel and departmental policies and procedures, as well as health & safety protocols