ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

ABOUT THE ROLE:

As a Massage Therapist at Four Seasons, you will deliver personalized, high- quality massage treatments to guests, ensuring a luxurious and rejuvenating experience that embodies the brand’s standards of excellence. This role requires a deep understanding of various massage techniques, a guest- focused approach, and a commitment to maintaining a professional, serene environment. You will also contribute to the overall spa experience by promoting wellness offerings and supporting the team in creating a memorable experience for all guests.

WHAT YOU WILL DO:

Client Consultation & Treatment

• Conduct thorough consultations to understand guest needs, health concerns, and preferences.
• Provide a variety of massage services, such as Swedish, deep tissue, and specialty treatments, tailored to guest preferences.
• Educate guests about the benefits of treatments and recommend personalized spa programs.

Spa Environment Maintenance

• Maintain a clean, organized, and welcoming treatment room, adhering
• to Four Seasons’ standards.
• Ensure proper sanitization of equipment and restocking of products.
• Uphold a tranquil and professional atmosphere in the spa.

Guest Interaction & Service Excellence

• Handle all guest interactions with warmth, professionalism, and discretion.
• Promote other spa services and wellness programs, encouraging guests to explore the full range of offerings.
• Anticipate guest needs and exceed expectations through thoughtful and attentive service.

Team Collaboration & Compliance

• Work harmoniously with colleagues and supervisors to ensure seamless spa operations.
• Participate in regular team meetings and training sessions to stay informed about spa updates, trends, and protocols.
• Comply with all health, safety, and operational standards to maintain a secure environment for guests and staff.