Job Title: Bartender
Division: Resort Services
Department: Food and Beverage - Service
Responsible To: F&BService Manager / Assistant Service Manager

REQUIREMENTS

• At least one year of related work experience
• Current Smart Serve certification
• Knowledge of basic sanitation controls and purpose and use of cleaning supplies
• Must possess excellent customer service skills
• Must be computer literate. Preferred candidate will have previous experience with food and beverage management software, Microsoft Word and Excel
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

ROLE SUMMARY

Reporting to the Service Manager, this position is primarily responsible for preparing and serving alcoholic beverages to guests. The bartender’s main job is to know the standard drink recipes and be able to mix them quickly and accurately. Customers may have their own preferences or recipes for the bartender to follow. Bartenders also check the identification of customers to ensure that they meet the minimum drinking age.

RESPONSIBILITIES

• Prepare drink orders for guests according to specified recipes using measuring systems
• Issue, open, and serve wine/champagne bottles
• Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools
• Prepare fresh garnishes for drinks
• Stock ice, glassware, and paper supplies
• Wash soiled glassware and utensils after each use
• Remove soiled wares from bar top and tables and place in designated area
• Anticipate and communicate replenishment needs
• Process all payment methods
• Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
• Secure liquors, beers, wines, coolers, cabinets, and storage areas
• Take guest food orders as needed and accurately serve guests
• Stock the bar by bringing liquor bottles, mixed drink ingredients, and other bar supplies from the storeroom to the bar
• Removes empty bottles and trash and replaces empty beer kegs
• Serve food to customers seated at the bar
• Check identification of customers to make sure they meet age requirements
• Determine when a customer has had too much alcohol, stop serving and ensure a safe ride home is arranged
• Monitor, maintain and order liquor and bar supplies
• Arrange bottles and glasses to make attractive display;
• Welcome and acknowledge each and every guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible
• Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program
• Adhere to all environmental policies and programs as required
• Other duties as assigned