Company Description
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
Job Description
Fairmont Gold is a private and exclusive hotel within a hotel dedicated to providing a consistent high quality of personalized service that is designed to meet all the needs and expectations of the business executive and leisure traveler. As a Server with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention and knowledge of our outstanding food and beverage offerings makes our guests feel unique and valued. Primary responsibility will be to assist Fairmont Gold guests with attentive and personalized service in the lounge for all food service periods, breakfast and evening hors d’oeuvres.
Pay Rate: $23.39/per hour

YOU MAY BE REQUIRED TO WORK ON HOLIDAYS, WEEKENDS, OVERNIGHTS AND OTHER NON-DAY SHIFTS. SUBMISSION OF YOUR APPLICATION TO FAIRMONT CHATEAU LAKE LOUISE INDICATES THAT YOU ARE ABLE TO MEET THESE REQUIREMENTS AS NEEDED.

Additional Information

JOB PERKS & BENEFITS:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $5/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
  Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
  Apply Today: Whether you’re just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
  We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: CLL.Careers@Fairmont.com

Qualifications

• One year of experience in a buffet-service food and beverage environment
• Recognized commitment to guest service and exceeding guest expectations
• Demonstrates initiative, and the ability to work with minimal supervision
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shif

JOB DUTIES INCLUDE:

• Responsible for execution of all aspects of food and beverage service to guests in the daily operation of the Fairmont Gold Department, ensuring the highest levels of guest satisfaction at all times
• Greeting guests, maximize seating during breakfast service, and maintaining exclusivity of the Fairmont Gold Lounge
• Set up buffet and lounge tables efficiently for breakfast, canapés, and other services.
• Communicate with Fairmont Gold Supervisors & several departments with special requests and guest preferences
• Ensures the highest possible revenues are generated for Fairmont Gold through promotion and control of the honour bar

PERFORM OPERATIONAL TASKS INCLUDING:

• Wash and clean buffet service items; keep lounge and buffet areas clean (vacuuming, dusting, emptying trash/recycling).
• Perform regular deep cleaning per duty schedules.
• Assist guests with local information and recommendations.
• Work with the kitchen to serve the Fairmont Gold Lounge menu and maintain food presentation standards.

Qualifications

• One year of experience in a buffet-service food and beverage environment
• Recognized commitment to guest service and exceeding guest expectations
• Demonstrates initiative, and the ability to work with minimal supervision
• Physically fit to lift trays repeatedly, stand and walk for the duration of the shift