ABOUT THE STUDENTS’ UNION

The Students’ Union, The University of Calgary (SU) is one of the leading undergraduate student associations in Canada. We are a not-for-profit organization that works to ensure that University of Calgary undergraduate students have the best possible university experience through advocacy, representation, and providing valuable on-campus services and programs. We also manage several businesses within the MacEwan Student Centre including a restaurant and bar, two concert venues, a convenience store, a used bookstore and copy centre, and the MacEwan Conference & Event Centre.
We’re in the business of student leadership, and so SU staff are all teachers in some capacity. We coach, mentor, and work alongside the elected members of our student government to help them develop skills and make good decisions for the organization. As such, the SU is a nimble and leading-edge organization that can pivot quickly to address emerging issues and trends.

The Students’ Union offers all our employees a competitive, market-determined salary. Our benefits, though, tend to exceed the market. These include:

• Five weeks paid vacation, to start
• Unlimited paid sick time
• A six percent RRSP matching program
• Full health and dental benefits plus a health spending account
• A mission-driven culture that values work-life balance, diverse experiences, and kindness

People love working for the Students’ Union because we care about our employees and empower them to thrive and succeed. The result is a very low turnover and a long-serving staff who are passionate about what they do. If you’re tired of being treated like a cog in a machine and want to do something that matters without sacrificing your home life, the Students’ Union might just be the right fit for you.

POSITION SUMMARY

The Manager, Event Operations leads food and beverage service for the MacEwan Conference and Event Centre, with a primary focus on executing high-quality banquets, conferences, and special events. The Manager, Event Operations is responsible for financial targets and performance, service standards, management of staffing, security, and safety. Direct reports include supervisors in the food and beverage department and hourly food and beverage staff. This position regularly interacts with guests to gauge service levels, responds to, and resolves complaints or concerns and requires a strong focus on staff training and adherence to all health and safety, standard operating procedures, and service initiatives.

QUALIFICATIONS

• A diploma or degree in food and beverage or hospitality management is preferred. A combination of education and experience will be considered.
• Three years of experience or more working in a restaurant/bar or event centre, at a supervisory level, within a high-volume service environment.
• Familiarity with the coordination of deliveries and take-out using third party platforms and/or restaurant website.
• Previous experience working within a university setting would be considered an asset.
• Valid certification in: WHMIS, First Aid, and ProServe. Job certification provided for: ProTect, Safe Food Handling, Fall Protection and Lift Operator.
• Involvement in organizing live music events, including the management and set-up of audio equipment, would be a benefit.
• A valid class 5 Alberta driver’s license is mandatory.
  Check out the position description on our website: https://su.ucalgary.ca/