JOB DESCRIPTION

Healing Caves & Hydropath Guide position available now!
The Pacific Mist Spa at the Kingfisher Pacific Resort & Spa is a leader in the Spa Industry and proud member of ISPA & Leading Spas of Canada. Our breathtaking Spa is 10,000 square feet and is rated: #1 in the Canadian Spa & Wellness Awards, Top 25 Spas in Canada 2023, and Greatest Place to Work Winner – 2021 & 2023 by the Comox Valley Record Reader’s Choice Awards in the Comox Valley Record Reader’s Choice Awards. Located in a beautiful oasis right on the water with the Serenity Gardens at the front steps. Enjoy working in this Zen environment at the newly renovated spa, which is the home of the famous Pacific Mist Hydropath & soon to be our newest addition, the Healing Caves.
The Healing caves take you on an innovative, immersive and sensory-rich journey through six unique caves designed to optimize health benefits by stimulating all of your senses. Using cutting-edge technology and harnessing clinically proven therapies, each cave has been expertly engineered to deliver relaxation, rejuvenation and healing—unlike anything you’ve ever experienced.
Our Spa Hydropath & Healing Cave Guides are responsible for providing our guests with quality customer service pertaining to our high standards and reputation. As the ideal candidate for the Spa Team, you are enthusiastic, have great communication, strong work ethic, and great attention to detail. We seek out individuals who are compassionate team players to support a positive and healthy work environment by maintaining high professional and serene standards.
At the Kingfisher, we operate as a team and are looking for the right people to complement our family. The right candidates will work well as part of a team, being flexible and willing to jump in where needed.

JOB REQUIREMENTS

• Ability to move up and down sets of stairs throughout the day
• Guest service experience

· First Aid Certification an asset.

• High attention to detail
• Must be willing to learn the in-depth benefits of each cave experience
• Strong working in a team environment

Benefits available as well as participation in tip pool
Must be able to work a flexible schedule including evening, both weekend days and holidays, according to business demand.

YOUR TEAM AND WORKING ENVIRONMENT:

• Award winning spa resort and restaurants
• Close proximity to Mt. Washington and lots of great outdoor activities
• Extended health benefits and life insurance
• Supportive and fun team environment
• Newly renovated spa facility with ocean views
• Discounts on spa retail products and treatments
• Discounts on food & beverage
  About Company: The Kingfisher Pacific Resort & Spa’s mission statement is to enrich the lives of our guests with a genuine Vancouver Island hospitality experience. We are an inclusive property and are committed to serving our guests to the best of our ability. Come work, play, ski, snowboard, hike, bike, boat, and kayak in the beautiful Comox Valley. We have years of award-winning achievements, including Hotel of the Year - 2023 BC Hotel Association, #1 in the Canadian Spa & Wellness Awards, Best Island Spa – 2021 in the Times Colonist Victoria, and Greatest Place to Work Winner – 2021 in the Comox Valley Record Reader’s Choice Awards
  If you are passionate about providing an exceptional guest experience, working with exclusive product & clothing lines, and are looking for a positive & stable work environment, we highly encourage you to apply.
  Job Type: Full-time
  Pay: From $17.85 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Ability to commute/relocate:

• Courtenay, BC V9N 9R9: reliably commute or plan to relocate before starting work (required)

Work Location: In perso

• Participation in daily & weekly chores and cleaning duties
• Consistently demonstrate service excellence to all Guests
• Adhere to Spa and Resort Policies and Standards of Practice
• Maintaining cleanliness of Hydropath & Healing Caves areas including inside the experiences, the lounge, change rooms and restroom
• Cleanliness, sanitization and stock levels of linen and guest amenities
• Guiding Guests through the Hydropath & Healing Caves armed with in depth knowledge of all of our features, ready to answer any questions the guests may have.
• Preparing and maintaining Hydropath & Healing Cave Supplies and Scrub
• Completion of opening and closing duties checklist
• Participation in weekly duties checklist