WHAT’S IN IT FOR YOU?

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The only luxury hospitality group to be awarded Great Place to Work® Canada
• The opportunity to have fun at work alongside passionate hoteliers
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• 30% reimbursement of TransLink monthly pass or YVR Employee Parking pass
• Full wage of $28.40 following the successful completion of probationary period
  Job Description

YOUR EXPERIENCE AND SKILLS INCLUDE:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Must possess and maintain a valid Serving it Right! certification
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
  Visa Requirements: Must be legally eligible to work in Canada with valid work permit or visa. The hotel is unable to assist candidates in obtaining work authorization in Canada.
  Additional Information

• Consistently offer a professional and friendly greeting, and provide engaging service
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Understand shift end reports in the outlet and POS system
• Coordinate and control flow of outlets, seating plans and special events
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned
  Qualifications