Selected as one of the best places to work by the North Bay Business Journal, Ledson is an established family-owned Sonoma Valley winery featuring three different wine labels as well as a boutique hotel. Ledson has a quality first mantra, not only with our wines but also our tasting room, grounds, and guests’ experiences. We believe our customers come first and it is our goal to provide them with exceptional hospitality. We value our employees and encourage opportunities for growth, promoting long term careers. Joining our team as a Hospitality Coordinator is an excellent opportunity to engage with local hotel Concierge, Sonoma and Napa Business Bureaus, local Sonoma and Santa Rosa Chamber of Commerce. You would be providing them with the knowledge about Ledson Winery and the Ledson family history. This position allows you to educate them over the phone and share our tasting experiences with them so that they will drive traffic to the beautiful castle that is known for its hand-crafted architecture and award-winning wines.
Our Hospitality Coordinator will be customer service orientated, sales driven, proficient on the phones, and must provide superior hospitality. With our primary focus being hospitality, you must engage with winery guests, hotel concierge, and limo companies by phone, email and in person to gather detailed information, suggest tasting experiences, tasting enhancements, and book appointments for the winery and our hotel. You will collaborate closely with our external Hospitality Coordinator to ensure effective communication and the smooth execution of scheduled tastings, referrals, events, and accommodations for all guests. You also help monitor timely set up, turnover, organization and cleanliness of each tasting suite and public area. You must assist with weekly menu updates and print collaterals as needed for all Ledson brands as well as executing special events as needed. Setting an example for customer service, our Hospitality Coordinators support management, lead by example, display a professional demeanor/appearance, and provide feedback on guest experiences for improvement opportunities. We look forward to providing more details on the daily tasks and exciting career opportunities that await.

Please refer the Job description for details