REQUIREMENTS:

• 5+ years of B2B sales or account management experience, with a strong track record of success in the hospitality sector
• Experience selling to or managing relationships with hotel groups, QSR brands, fast casual chains, or restaurant franchisees
• Strong understanding of hospitality procurement cycles, planning, and project timelines
• Excellent communication and relationship-building skills
• Self-motivated, with the ability to work independently and travel (25–50%) as needed

POSITION SUMMARY:

The Key Accounts Manager will be responsible for driving sales growth within the hospitality sector—specifically targeting hotel groups, resorts, and national restaurant chains. The ideal candidate will have proven success managing key accounts and building relationships within the hospitality industry, especially with procurement, design, and development teams in large hotel or restaurant organizations.

• Develop and manage strategic relationships with hospitality clients including hotel groups, ownership companies, management firms, and national restaurant chains
• Proactively call on hospitality decision-makers, including procurement managers, franchise development teams, and FF&E specifiers
• Identify opportunities for umbrella solutions in new construction, renovation, and seasonal refresh programs
• Prepare and deliver tailored presentations and proposals that meet brand standards and operational needs
• Work closely with internal teams to ensure seamless project execution and exceptional client service
• Attend hospitality, design, and franchise development trade shows and conferences to represent the Shademaker brand
• Maintain an active pipeline of commercial opportunities and manage forecasting in CRM