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Healthcare Customer Service Representative (TX) at Healthcare Business Services I
Houston, Texas, United States - Full Time
Skills Needed
Medical Billing, Medical Coding, Customer Service, Insurance Verification, Payment Negotiation, Call Center Operations, Conflict Resolution, Data Entry, Patient Communication, Phi Confidentiality, Artiva, Cerner Soarian, Epic, Written Communication, Basic Mathematics, Computer Navigation
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in a healthcare call center and familiarity with medical billing software is preferred.
Healthcare Security Officer - San Jose Regional at Blackstone Consulting, Inc.
Oakland, California, United States - Full Time
Skills Needed
Security Basics, Risk Management, Communication, Service Delivery, Leadership, De Escalation, Patrolling, Incident Response, Report Writing, Screening
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and a valid government-issued driver's license. An active state-issued guard card and the legal right to work in the United States are required.
Plant Health Care Technician / Stump Grinder at ARBOR MASTERS
Des Moines, Iowa, United States - Full Time
Skills Needed
Pesticide Application, Tree Identification, Disease Identification, Insect Identification, Chemical Label Comprehension, Customer Communication, Stump Grinding, Equipment Operation, Truck Maintenance, Navigation, Physical Stamina, Safety Compliance
Specialization
Candidates must be at least 18 years old with a valid Class C driver's license and the ability to perform heavy outdoor labor. A Class A CDL and a Certified Pesticide Applicator License are preferred.
Experience Required
Minimum 2 year(s)
Community Health Worker (CHW) / Care Navigator at Upward Bound House
El Segundo, California, United States - Full Time
Skills Needed
Community Outreach, Case Management, Sdoh Screening, Crisis Intervention, Patient Navigation, Cultural Humility, Hipaa Compliance, Interdisciplinary Collaboration, Resource Coordination, Documentation, Client Engagement, Healthcare Navigation
Specialization
Requires a Bachelor's degree in a related field or equivalent experience, along with a valid driver's license and reliable transportation. Candidates must be able to pass background screenings and possess experience coordinating non-clinical health services.
Experience Required
Minimum 2 year(s)
Medical Assistant Urgent Care - Atrius Health at Universal Health Group
Plymouth, Massachusetts, United States - Full Time
Skills Needed
Vital Signs Measurement, Patient Escorting, Point Of Care Testing, Electronic Medical Records, Medication Reconciliation, Clinical Procedures, Patient Preparation, Customer Service, Epic Emr, Urgent Care Operations
Specialization
Candidates must have a high school diploma or equivalency, or a Medical Assistant certification. Preferred qualifications include an associate degree in medical assisting, experience with EPIC EMR, and at least one year of clinical or customer service experience.
Senior Superintendent-Healthcare Construction at L.F. Driscoll
Knoxville, Tennessee, United States - Full Time
Skills Needed
Project Scheduling, Procurement, Healthcare Construction, Blueprint Reading, Building Codes, Subcontractor Management, Budget Management, Labor Coordination, Problem Solving, Communication Skills, Administrative Skills, Cmic, Safety Compliance, Quality Control, Resource Allocation, Team Leadership
Specialization
Requires a bachelor's degree in engineering or construction and at least 5 years of commercial construction experience, specifically within the healthcare industry. Candidates must possess a valid driver's license and demonstrated knowledge of GC environment processes and building codes.
Experience Required
Minimum 5 year(s)
Behavioral Health Community Care Coordinator at Talbert House
Cincinnati, Ohio, United States - Full Time
Skills Needed
Case Management, Client Advocacy, Healthcare Management, Problem Solving, Time Management, Verbal Communication, Written Communication, Multi Tasking, Electronic Documentation, Interagency Coordination, Health Education, Cultural Competency
Specialization
Requires a High School Diploma or GED and one year of experience in public health or social services. A valid driver's license and auto insurance are required, and an Ohio CHW certificate must be obtained within 12 months.
Healthcare Business Development Representative at AKUA BEHAVIORAL HEALTH INC
Sacramento, California, United States - Full Time
Skills Needed
Community Outreach, Business Development, Relationship Management, Market Penetration, Clinical Modalities, Customer Service, Strategic Planning, Sales Activity Management
Specialization
Requires a Bachelor's degree and a minimum of 2 years of experience in Behavioral Health Outreach. A valid driver's license and a clean driving record are essential for local travel requirements.
Experience Required
Minimum 2 year(s)
Strategic Account Executive- Healthcare-WEST at Quadient
, Oregon, United States - Full Time
Skills Needed
B2b Sales, Enterprise Account Management, Executive Engagement, Contract Negotiation, Account Growth, Cross Functional Collaboration, Healthcare Market Knowledge, Problem Solving, Crm Proficiency, Data Analysis, Strategic Planning, Relationship Building
Specialization
Candidates must have over 10 years of B2B sales experience managing complex enterprise accounts, specifically within the U.S. healthcare market. A bachelor's degree or equivalent experience is required, along with a proven track record in contract negotiation and executive engagement.
Experience Required
Minimum 10 year(s)
Administration Officer - Primary Health Care at Southern Cross Care (NSW & ACT)
Syndey, Western Australia, Australia - Full Time
Skills Needed
N/A
RN Health Care Supervisor - Day Habilitation at Venture Community Services Inc
Gardner, Massachusetts, United States - Full Time
Skills Needed
Nursing Supervision, Medication Administration, Care Planning, Interdisciplinary Team Collaboration, Medical Record Management, Staff Training, Patient Assessment, Regulatory Compliance, Microsoft Office, Communication Skills, Case Review, Clinical Oversight
Specialization
Candidates must be a registered professional nurse in Massachusetts with at least one year of full-time RN experience. A valid driver's license and the ability to travel between sites are required.
Experience Required
Minimum 2 year(s)
Financial Advisor with Healthcare Background at Northwestern Mutual
Tredyffrin Township, Pennsylvania, United States - Full Time
Skills Needed
Client Consultation, Financial Planning, Insurance Strategies, Networking, Interpersonal Communication, Analytical Thinking, Relationship Building, Business Development
Specialization
A bachelor's degree is preferred, and while financial services experience is beneficial, it is not required. Candidates must be able to obtain necessary licenses such as Series 6, 63, and state insurance licenses.
Southern Illinois Healthcare - Full Time CRNA at NorthStar Anesthesia
Carbondale, Illinois, United States - Full Time
Skills Needed
Anesthesia Administration, Patient Care, Clinical Quality, Acuity Management, Independent Practice
Specialization
Must be a qualified Certified Registered Nurse Anesthetist (CRNA). Candidates should be motivated providers dedicated to clinical quality and patient-driven care.
Experience Required
Minimum 2 year(s)
RN Health Care Supervisor - Day Habilitation at Venture Community Services Inc
Greenfield, Massachusetts, United States - Full Time
Skills Needed
Nursing Supervision, Medication Administration, Care Planning, Interdisciplinary Team Collaboration, Medical Record Management, Staff Training, Patient Assessment, Regulatory Compliance, Microsoft Office, Communication Skills, Case Review, Vital Signs Monitoring
Specialization
Candidates must be a registered professional nurse in Massachusetts with at least one year of full-time RN experience. A valid driver's license and the ability to use a car daily are required.
Experience Required
Minimum 2 year(s)
Principal, Business Development - Healthcare at TELUS Digital
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Healthcare Customer Service Representative (FL) at Healthcare Business Services I
Tampa, Florida, United States - Full Time
Skills Needed
Medical Billing, Medical Coding, Customer Service, Insurance Verification, Payment Negotiation, Call Center Operations, Patient Communication, Conflict Resolution, Data Entry, Phi Confidentiality, Artiva, Cerner Soarian, Epic, Written Communication, Basic Mathematics, Computer Navigation
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in healthcare customer service, medical billing, and familiarity with software like Epic or Cerner is preferred.
Administrative staff in the healthcare sector at Pfarrei St Bonifatius Frankfurt
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Healthcare administrator or medical assistant at TUV Rheinland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Healthcare Customer Service Representative (WI) at Healthcare Business Services I
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Medical Billing, Medical Coding, Insurance Verification, Conflict Resolution, Payment Negotiation, Data Entry, Telephone Etiquette, Phi Confidentiality, Account Documentation, Artiva, Cerner Soarian, Epic, Basic Mathematics, Written Communication, Verbal Communication
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in a healthcare call center and familiarity with medical billing software is preferred.
Remote Healthcare Recruiter (With Restrictions) at Aston Carter
New York, New York, United States - Full Time
Skills Needed
Full Cycle Recruiting, High Volume Recruiting, Sourcing, Candidate Experience, Ats Management, Hiring Manager Partnership, Offer Negotiation, Talent Pipeline Building, Interview Coaching, Recruitment Marketing
Specialization
Requires 3+ years of full-cycle recruiting experience, preferably in high-volume, healthcare, or corporate environments. Must be based in NY, NJ, or CT and within 2 hours of Peekskill, NY.
Experience Required
Minimum 2 year(s)
Healthcare Customer Service Representative (TX) at Healthcare Business Services I
Houston, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Medical Billing, Medical Coding, Customer Service, Insurance Verification, Payment Negotiation, Call Center Operations, Conflict Resolution, Data Entry, Patient Communication, PHI Confidentiality, Artiva, Cerner Soarian, Epic, Written Communication, Basic Mathematics, Computer Navigation

Industry

Financial Services

Description
Description RevCycle is growing, and we’re excited to welcome new team members! With over 30 years in business, we focus on developing our employees and helping them reach their full potential. Work remotely or from our Marshfield, WI office, with opportunities to start in our August training class. Position Summary: Delivers exceptional and consistent customer experiences by demonstrating excellence in understanding and resolving requests with patience, empathy, compassion, and sincerity. Handles customer inquiries through inbound and outbound calls as well as written communication. This position exists to effectively manage inquiries and concerns related to billing and insurance with the goal of offering payment options and facilitating the processing of payments. Customer Service Representatives will work in a company office or home office environment. They will operate with minimal management guidance to exceed Key Performance Indicators (number of calls handled/hr., successful payment resolution, and call quality). This role is expected to follow company and client policies, procedures, and applicable laws. Essential Duties and Responsibilities: Take calls from patients, law offices, insurance companies, and other outside facilities to resolve complex billing and insurance issues Make outbound calls and take inbound calls from patients to resolve balances on accounts with a status that may be aging but has not been sent for collections Answers complex billing and insurance questions (i.e. deductibles, co-insurance, co-pays, complex denials and charge disputes, claim resubmissions, eligibility issues, and coding disputes) Reviews financial information and recommends payment options and/or assistance programs in accordance with client guidelines Manages both common and challenging objections and concerns from consumers Discusses and helps consumer think through payment resources and makes necessary referrals to the client Uses required scripts/verbatims, skillfully navigating guidelines to maximize potential recovery on each call Maintains working understanding of account requirements, leveraging related documentation and resources as needed Independently and efficiently performs account documentation including notes and codes, making few errors, requiring minimal assistance Skillfully works within both internal and client systems Adheres to company Core Values and Strategic Anchors May learn and perform other duties and responsibilities as assigned based on business needs Requirements Required Knowledge, Skills and Abilities: Prior work experience in a call center and healthcare customer service setting is preferred Familiarity with Artiva and Cerner Soarian application is preferred. EPIC is a plus. Working knowledge of medical billing and coding is preferred Prior work experience in a medical office and/or general understanding of health insurance is preferred Able to communicate clearly, both verbally and in writing, and utilize proper grammar and telephone etiquette and provided electronic tools Able to navigate multiple computer applications and databases Moderate to advanced computer keyboard typing and navigation skill Able to communicate on the phone and navigate multiple computer systems simultaneously Able to overcome patient objections and obstacles to negotiate payment successfully Reliable and responsible. Arrives on time and uses time productively and efficiently Manages self effectively in a work from home environment, remaining focused on work and delivering required outcomes Possesses and demonstrates professional judgement and operates with client business acumen. Understands sensitive personal information (SPI) and sensitive consumer information (i.e., Protected Health Information (PHI)) and maintains confidentiality of this information Able to use tools provided to compute basic math calculations using addition, subtraction, multiplication, division, and percentages Self-motivation and committed to career success High School Diploma or equivalent (i.e., GED) required Prior supervisory experience is welcome in this growing company Work Environment: Employee works in a company office and/or home office and sits at a desk during regularly scheduled work hours. Employee will work with an online team utilizing screen monitoring and/or video conferencing. Employee answers and makes telephone calls using a computerized telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources. Employee may occasionally be required to stand or walk short distances along with bend or twist to access lower and higher desk drawers. Career Path Note: The Customer Service Representative is a fully trained production role in the organization. They are relied upon in all cases to meet and in most cases exceed stated KPIs, goals and objectives. Those who desire may find advancement as a team lead, or in a functional role. These opportunities have unique requirements which are detailed in the respective job descriptions. Employees are also encouraged to work with their department leadership, Human Resources and/or company leadership to discuss and work toward their career goals. Disclaimer: This job description provides a summary of essential job functions and required knowledge, skills, abilities, education, and experience. It may be modified at any time depending on the organization's needs. Management reserves the right to assign or reassign duties and responsibilities to this job at any time. The existence of this job description does not guarantee employment. It is understood that employment is “at will.”
Responsibilities
Manage inbound and outbound calls to resolve complex healthcare billing and insurance inquiries for patients and providers. Facilitate payment processing and offer financial assistance options while meeting key performance indicators.
Healthcare Customer Service Representative (TX) at Healthcare Business Services I
Houston, Texas, United States - Full Time
Skills Needed
Medical Billing, Medical Coding, Customer Service, Insurance Verification, Payment Negotiation, Call Center Operations, Conflict Resolution, Data Entry, Patient Communication, Phi Confidentiality, Artiva, Cerner Soarian, Epic, Written Communication, Basic Mathematics, Computer Navigation
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in a healthcare call center and familiarity with medical billing software is preferred.
Healthcare Security Officer - San Jose Regional at Blackstone Consulting, Inc.
Oakland, California, United States - Full Time
Skills Needed
Security Basics, Risk Management, Communication, Service Delivery, Leadership, De Escalation, Patrolling, Incident Response, Report Writing, Screening
Specialization
Candidates must be at least 18 years old with a high school diploma or GED and a valid government-issued driver's license. An active state-issued guard card and the legal right to work in the United States are required.
Plant Health Care Technician / Stump Grinder at ARBOR MASTERS
Des Moines, Iowa, United States - Full Time
Skills Needed
Pesticide Application, Tree Identification, Disease Identification, Insect Identification, Chemical Label Comprehension, Customer Communication, Stump Grinding, Equipment Operation, Truck Maintenance, Navigation, Physical Stamina, Safety Compliance
Specialization
Candidates must be at least 18 years old with a valid Class C driver's license and the ability to perform heavy outdoor labor. A Class A CDL and a Certified Pesticide Applicator License are preferred.
Experience Required
Minimum 2 year(s)
Community Health Worker (CHW) / Care Navigator at Upward Bound House
El Segundo, California, United States - Full Time
Skills Needed
Community Outreach, Case Management, Sdoh Screening, Crisis Intervention, Patient Navigation, Cultural Humility, Hipaa Compliance, Interdisciplinary Collaboration, Resource Coordination, Documentation, Client Engagement, Healthcare Navigation
Specialization
Requires a Bachelor's degree in a related field or equivalent experience, along with a valid driver's license and reliable transportation. Candidates must be able to pass background screenings and possess experience coordinating non-clinical health services.
Experience Required
Minimum 2 year(s)
Medical Assistant Urgent Care - Atrius Health at Universal Health Group
Plymouth, Massachusetts, United States - Full Time
Skills Needed
Vital Signs Measurement, Patient Escorting, Point Of Care Testing, Electronic Medical Records, Medication Reconciliation, Clinical Procedures, Patient Preparation, Customer Service, Epic Emr, Urgent Care Operations
Specialization
Candidates must have a high school diploma or equivalency, or a Medical Assistant certification. Preferred qualifications include an associate degree in medical assisting, experience with EPIC EMR, and at least one year of clinical or customer service experience.
Senior Superintendent-Healthcare Construction at L.F. Driscoll
Knoxville, Tennessee, United States - Full Time
Skills Needed
Project Scheduling, Procurement, Healthcare Construction, Blueprint Reading, Building Codes, Subcontractor Management, Budget Management, Labor Coordination, Problem Solving, Communication Skills, Administrative Skills, Cmic, Safety Compliance, Quality Control, Resource Allocation, Team Leadership
Specialization
Requires a bachelor's degree in engineering or construction and at least 5 years of commercial construction experience, specifically within the healthcare industry. Candidates must possess a valid driver's license and demonstrated knowledge of GC environment processes and building codes.
Experience Required
Minimum 5 year(s)
Behavioral Health Community Care Coordinator at Talbert House
Cincinnati, Ohio, United States - Full Time
Skills Needed
Case Management, Client Advocacy, Healthcare Management, Problem Solving, Time Management, Verbal Communication, Written Communication, Multi Tasking, Electronic Documentation, Interagency Coordination, Health Education, Cultural Competency
Specialization
Requires a High School Diploma or GED and one year of experience in public health or social services. A valid driver's license and auto insurance are required, and an Ohio CHW certificate must be obtained within 12 months.
Healthcare Business Development Representative at AKUA BEHAVIORAL HEALTH INC
Sacramento, California, United States - Full Time
Skills Needed
Community Outreach, Business Development, Relationship Management, Market Penetration, Clinical Modalities, Customer Service, Strategic Planning, Sales Activity Management
Specialization
Requires a Bachelor's degree and a minimum of 2 years of experience in Behavioral Health Outreach. A valid driver's license and a clean driving record are essential for local travel requirements.
Experience Required
Minimum 2 year(s)
Strategic Account Executive- Healthcare-WEST at Quadient
, Oregon, United States - Full Time
Skills Needed
B2b Sales, Enterprise Account Management, Executive Engagement, Contract Negotiation, Account Growth, Cross Functional Collaboration, Healthcare Market Knowledge, Problem Solving, Crm Proficiency, Data Analysis, Strategic Planning, Relationship Building
Specialization
Candidates must have over 10 years of B2B sales experience managing complex enterprise accounts, specifically within the U.S. healthcare market. A bachelor's degree or equivalent experience is required, along with a proven track record in contract negotiation and executive engagement.
Experience Required
Minimum 10 year(s)
Administration Officer - Primary Health Care at Southern Cross Care (NSW & ACT)
Syndey, Western Australia, Australia - Full Time
Skills Needed
N/A
RN Health Care Supervisor - Day Habilitation at Venture Community Services Inc
Gardner, Massachusetts, United States - Full Time
Skills Needed
Nursing Supervision, Medication Administration, Care Planning, Interdisciplinary Team Collaboration, Medical Record Management, Staff Training, Patient Assessment, Regulatory Compliance, Microsoft Office, Communication Skills, Case Review, Clinical Oversight
Specialization
Candidates must be a registered professional nurse in Massachusetts with at least one year of full-time RN experience. A valid driver's license and the ability to travel between sites are required.
Experience Required
Minimum 2 year(s)
Financial Advisor with Healthcare Background at Northwestern Mutual
Tredyffrin Township, Pennsylvania, United States - Full Time
Skills Needed
Client Consultation, Financial Planning, Insurance Strategies, Networking, Interpersonal Communication, Analytical Thinking, Relationship Building, Business Development
Specialization
A bachelor's degree is preferred, and while financial services experience is beneficial, it is not required. Candidates must be able to obtain necessary licenses such as Series 6, 63, and state insurance licenses.
Southern Illinois Healthcare - Full Time CRNA at NorthStar Anesthesia
Carbondale, Illinois, United States - Full Time
Skills Needed
Anesthesia Administration, Patient Care, Clinical Quality, Acuity Management, Independent Practice
Specialization
Must be a qualified Certified Registered Nurse Anesthetist (CRNA). Candidates should be motivated providers dedicated to clinical quality and patient-driven care.
Experience Required
Minimum 2 year(s)
RN Health Care Supervisor - Day Habilitation at Venture Community Services Inc
Greenfield, Massachusetts, United States - Full Time
Skills Needed
Nursing Supervision, Medication Administration, Care Planning, Interdisciplinary Team Collaboration, Medical Record Management, Staff Training, Patient Assessment, Regulatory Compliance, Microsoft Office, Communication Skills, Case Review, Vital Signs Monitoring
Specialization
Candidates must be a registered professional nurse in Massachusetts with at least one year of full-time RN experience. A valid driver's license and the ability to use a car daily are required.
Experience Required
Minimum 2 year(s)
Principal, Business Development - Healthcare at TELUS Digital
Ontario, Ontario, Canada - Full Time
Skills Needed
N/A
Healthcare Customer Service Representative (FL) at Healthcare Business Services I
Tampa, Florida, United States - Full Time
Skills Needed
Medical Billing, Medical Coding, Customer Service, Insurance Verification, Payment Negotiation, Call Center Operations, Patient Communication, Conflict Resolution, Data Entry, Phi Confidentiality, Artiva, Cerner Soarian, Epic, Written Communication, Basic Mathematics, Computer Navigation
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in healthcare customer service, medical billing, and familiarity with software like Epic or Cerner is preferred.
Administrative staff in the healthcare sector at Pfarrei St Bonifatius Frankfurt
Munich, Berlin, Germany - Full Time
Skills Needed
N/A
Healthcare administrator or medical assistant at TUV Rheinland
Berlin, Berlin, Germany - Full Time
Skills Needed
N/A
Healthcare Customer Service Representative (WI) at Healthcare Business Services I
Milwaukee, Wisconsin, United States - Full Time
Skills Needed
Customer Service, Medical Billing, Medical Coding, Insurance Verification, Conflict Resolution, Payment Negotiation, Data Entry, Telephone Etiquette, Phi Confidentiality, Account Documentation, Artiva, Cerner Soarian, Epic, Basic Mathematics, Written Communication, Verbal Communication
Specialization
Requires a high school diploma or equivalent and the ability to navigate multiple computer systems simultaneously. Prior experience in a healthcare call center and familiarity with medical billing software is preferred.
Remote Healthcare Recruiter (With Restrictions) at Aston Carter
New York, New York, United States - Full Time
Skills Needed
Full Cycle Recruiting, High Volume Recruiting, Sourcing, Candidate Experience, Ats Management, Hiring Manager Partnership, Offer Negotiation, Talent Pipeline Building, Interview Coaching, Recruitment Marketing
Specialization
Requires 3+ years of full-cycle recruiting experience, preferably in high-volume, healthcare, or corporate environments. Must be based in NY, NJ, or CT and within 2 hours of Peekskill, NY.
Experience Required
Minimum 2 year(s)
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