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Health Center Triage RN at NORTHERN COUNTIES HEALTH CARE INC
Saint Johnsbury, Vermont, United States - Full Time
Skills Needed
Patient Assessment, Clinical Advice, Communication Skills, Triage, Medication Management, Quality Improvement, Infection Control, Emr Proficiency, Patient Education, Team Collaboration, Emergency Response, Multitasking, Confidentiality, Bls Certification, Acls Certification, Pals Certification
Specialization
Candidates must be graduates of an accredited RN program and licensed in the State of Vermont, with at least one year of clinical experience. Strong communication skills and proficiency in EMR are essential, along with the ability to assess and triage patients effectively.
RN - Mobile Health Unit at Presbyterian Healthcare Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clerical Support, Scheduling, Referrals, Authorization, Emr Support, Telephone Triage, Medication Refill Management, Nursing Protocols, Safety Procedures, Patient Centered Care, Bls Certification, Nursing Process, Ambulatory Care, Direct Patient Care
Specialization
Candidates must have an Associate's degree in nursing and a valid nursing license in New Mexico or a Compact State. BLS certification is required at the time of hire.
LPN Acute Care- Neurology Stroke Unit-Limited Benefits-Nights at LCMC Health
New York, New York, United States - Full Time
Skills Needed
Compassion, Healthcare, Patient Care, Teamwork, Communication, Problem Solving, Inclusivity, Authenticity
Specialization
No specific requirements are mentioned, but a focus on compassion and dedication to patient care is emphasized. The role is likely suited for those with limited experience in acute care settings.
Licensed Practical Nurse (LPN) -Duke Primary Care-Wellesley at Duke Health
, , - Full Time
Skills Needed
Compassionate Care, Patient Care, Communication, Team Collaboration, Bls Certification, Nursing Procedures, Patient Education, Infection Control, Documentation, Diagnostic Procedures, Policy Development, Performance Improvement, Resource Management, Sterile Techniques, Health And Safety, Cognitive Functions
Specialization
Graduation from an accredited Practical Nurse program is required, along with current LPN licensure and BLS certification. No prior experience is necessary.
Patient Care Technician (PCT) - Acute Neuroscience (6 West) Wage at UVA Health
, Virginia, United States - Full Time
Skills Needed
Patient Care, Vital Signs Monitoring, Clinical Skills, Communication, Attention To Detail, Bending/Stooping, Documentation, Assisting With Procedures, Safety Maintenance, Team Collaboration, Basic Medical Knowledge, Patient History Taking, Emergency Response, Health Care Provider Bls Certification, Nurse Aide Certification, Emt Certification
Specialization
Candidates must be high school graduates or equivalent and possess a valid BLS certification. Additional requirements include certification as a Nurse Aide in Virginia or completion of an approved PCT education program.
Lead Director, Workforce Management & RTA - Retail Customer Care at CVS Health
, , United States - Full Time
Skills Needed
Workforce Management, Resource Planning, Team Leadership, Process Improvement, Performance Monitoring, Real Time Adherence, Scheduling Practices, Business Intelligence, Collaboration, Problem Solving, Decision Making, Growth Mindset, Training, Engagement, Customer Experience
Specialization
Candidates should have 10-15 years of work experience and be adept at execution, business intelligence, collaboration, and problem-solving. A bachelor's degree or equivalent experience is required, with a Certified Workforce Management Analyst (CWMA) preferred.
Experience Required
Minimum 10 year(s)
Behavioral Health Manager - Housing at Meridian Healthcare
Youngstown, Ohio, United States - Full Time
Skills Needed
Behavioral Health, Case Management, Housing First Principles, Trauma Informed Care, Team Leadership, Communication Skills, Mentoring, Assessment Skills, Crisis Management, Community Integration, Documentation Standards, Resource Coordination, Training, Electronic Health Records, Social Determinants Of Health, Supportive Housing, Mental Health
Specialization
Candidates must have a Master’s degree in Social Work or a related field and an active LISW or LPCC license. A minimum of 3 years of experience in case management or community mental health is required, along with knowledge of Housing First principles.
Experience Required
Minimum 2 year(s)
Mental Health Specialist (Per Diem) at Cape Cod Healthcare
, , - Full Time
Skills Needed
Mental Health Care, Patient Observation, Crisis Management, Therapeutic Communication, Team Collaboration, Patient Safety, De Escalation Techniques, Meal Assistance, Environmental Maintenance, Patient Admission, Behavioral Health, Process Improvement, Confidentiality, Patient Interaction, Occupational Programs, Recreation Programs
Specialization
Candidates must have a high school diploma or GED, with preference for an associate or bachelor's degree in a human service field. Relevant experience in mental health or direct patient care is required, along with BLS certification and de-escalation training within 30 days of hire.
Mental Health Specialist (Per Diem) at Cape Cod Healthcare
Hyannis, Massachusetts, United States - Full Time
Skills Needed
Mental Health Care, Patient Observation, Crisis Management, Therapeutic Communication, Patient Assistance, Team Collaboration, Safety Checks, Meal Assistance, Confidentiality, Process Improvement, De Escalation Techniques, Patient Interaction, Behavioral Health, Environmental Maintenance, Admission Process, Community Meetings
Specialization
Candidates must have a high school diploma or GED, with a preference for an associate or bachelor's degree in a human service field. Relevant experience in mental health or direct patient care is required, along with BLS certification and de-escalation training within 30 days of hire.
Caregiver - Memory Care at Kisco Senior Living
Los Altos, California, United States - Full Time
Skills Needed
Activities Of Daily Living, Companionship, Monitoring Well Being, Documentation, Emergency Response, Assistive Devices, Customer Service, Teamwork, Infection Control, Communication, Resident Engagement, Flexibility, Caregiving, Cognitive Impairment Support, Time Management, Problem Solving
Specialization
Candidates should have experience as a caregiver, particularly with residents with Mild Cognitive Impairment. A high school education or GED is preferred, and First Aid and CPR certifications may be required.
Experience Required
Minimum 2 year(s)
Caregiver - Memory Care at Benchmark Senior Living
Bedford, New Hampshire, United States - Full Time
Skills Needed
Compassion, Customer Service, Documentation, Emotional Support, Engagement, Activities Of Daily Living
Specialization
A valid HHA/PCA license is required for this position. Prior experience in a skilled nursing or assisted living community is preferred, and experience working with people with dementia is desired.
Caregiver - Memory Care at Kisco Senior Living
Los Altos, California, United States - Full Time
Skills Needed
Caregiving, Memory Care, Companionship, Resident Engagement, Daily Living Activities, Monitoring Well Being, Customer Service, Teamwork, Communication, Infection Control, Documentation, Emergency Response, Assistive Devices, Flexibility, Problem Solving, Time Management
Specialization
Candidates should have experience as a caregiver, particularly with residents with Mild Cognitive Impairment (MCI). A high school education or GED is preferred, along with First Aid and CPR certifications.
Experience Required
Minimum 2 year(s)
Caregivers at Lifesteps Inc
Butler, Pennsylvania, United States - Full Time
Skills Needed
Caregiving, Respect, Dignity, Independence, Community Support, Assistance, Quality Care, Human Services
Specialization
Candidates must be 18 years or older and able to lift 200 lbs. with assistance. A valid driver's license, auto insurance, and the ability to obtain necessary clearances are also required.
Caretaking at Highland Management Group
Minnetonka, Minnesota, United States - Full Time
Skills Needed
Housekeeping, Responsible, Detail Oriented, Punctual
Specialization
Candidates should possess skills in housekeeping and demonstrate responsibility and attention to detail. Punctuality is also a key requirement for this position.
Caregivers at Lifesteps Inc
Richland Township, Pennsylvania, United States - Full Time
Skills Needed
Caregiving, Respect, Dignity, Independence, Home Care, Community Support, Assistance, Communication
Specialization
Candidates must be 18 years or older and able to lift 200 lbs. with assistance. A valid driver's license and the ability to obtain necessary clearances are also required.
Caretaking at Highland Management Group
Hopkins, Minnesota, United States - Full Time
Skills Needed
Housekeeping, Responsible, Detail Oriented, Punctual
Specialization
Candidates should possess skills in housekeeping and be detail-oriented and responsible. Punctuality is also emphasized as a key requirement.
Ambulatory Care Nurse - RN at Westside Family Healthcare Inc
Bear, Delaware, United States - Full Time
Skills Needed
Patient Care, Care Coordination, Patient Education, Self Management Skills, Clinical Judgment, Health Promotion, Ambulatory Care, Bls Certification, Nursing Process, Interdisciplinary Care, Health Equity, Compassion, Service, Excellence, Empowerment
Specialization
Candidates must be graduates of an accredited nursing program with an associate degree in Nursing and hold an active RN licensure in Delaware. Current BLS certification and a commitment to obtain Ambulatory Care Certification within one year of hire are also required.
RN - Mother and Baby Care at Presbyterian Healthcare Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Postpartum Care, Patient Centered Care, Newborn Care, Breastfeeding Support, Monitoring Vital Signs, Emergency Response, Patient Education, Physical Assessments
Specialization
An Associate Degree in Nursing and a State of New Mexico or Compact State Nursing License are required. BLS certification is also mandatory at the time of hire.
Primary Care Triage Nurse at GREATER SEACOAST COMMUNITY HEALTH
Somersworth, New Hampshire, United States - Full Time
Skills Needed
Clinical Judgment, Patient Communication, Telephone Assessments, Evidence Based Protocols, Collaboration, Ehr Documentation, Quality Improvement, Emotional Reassurance
Specialization
A current RN license in good standing is required, along with experience in primary care or telephone triage preferred. Candidates should possess excellent clinical judgment, communication skills, and comfort with EHR systems.
Experience Required
Minimum 2 year(s)
Integrated Care Therapist at Pawnee Mental Health Services Inc
Manhattan, Kansas, United States - Full Time
Skills Needed
Trauma Informed Therapy, Individualized Treatment Plans, Client Education, Care Coordination, Communication Skills, Community Based Care, Team Collaboration, Client Support, Mental Health Resources, Supervision, Crisis Intervention, Ethical Care, Compassionate Care, Behavioral Health, Therapy Groups, Client Relationships
Specialization
A Master’s degree in a relevant field is required, along with licensure as an LPC, LSCSW, LMFT, or similar. Strong communication skills and a valid driver's license are also necessary, with a preference for candidates with independent practice experience.
Health Center Triage RN at NORTHERN COUNTIES HEALTH CARE INC
Saint Johnsbury, Vermont, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Patient Assessment, Clinical Advice, Communication Skills, Triage, Medication Management, Quality Improvement, Infection Control, EMR Proficiency, Patient Education, Team Collaboration, Emergency Response, Multitasking, Confidentiality, BLS Certification, ACLS Certification, PALS Certification

Industry

Medical Practices

Description
Job Summary: The Health Center Triage RN provides critical initial patient assessments, largely via telephone, to determine the urgency and appropriate level of care required. This role is vital for ensuring efficient patient flow and prioritizing patients who need immediate attention, while adhering to established policies, procedures, and state and federal regulations. The Triage RN also acts as a primary liaison between patients, staff, and physicians, facilitating care evaluations and collaborating with other healthcare team members to provide comprehensive patient care.  Supervisory Responsibilities: This position has no supervisory responsibilities. Essential Job Functions/Responsibilities:   TRIAGE AND PATIENT COMMUNICATION * Screen and assess patient phone calls, providing appropriate clinical advice, or scheduling appointments. * Utilize clinical guidelines to determine urgency and appropriate level of care for patients. * Communicate effectively with patients regarding symptoms, self-care recommendations, and follow-up instructions. * Coordinate with office staff to manage patient flow and appointment scheduling. B. CLINICAL ASSESSMENT AND SUPPORT * Conduct in-person and telephonic nursing assessments to determine the level of care needed. * Provide immediate care recommendations for urgent symptoms and escalate cases as necessary. * Document triage assessments and interventions in the EMR. * Support providers by gathering pertinent patient information before visits. C. MEDICATION AND TREATMENT SUPPORT * Follow standing orders for medication refills, test ordering, and routine health maintenance per protocols. * Educate patients about medications, treatments, and follow-up care. * Administer vaccinations and medications as needed per provider orders and site protocols. D. QUALITY IMPROVEMENT AND COMPLIANCE * Participate in quality assurance initiatives to improve patient care and triage efficiency. * Maintain compliance with health center policies, state, and federal regulations. * Engage in continuing education and training to stay current with best practices in nursing triage. E. INFECTION CONTROL AND SAFETY * Follow proper infection control protocols and ensure a clean clinical environment. * Assist with emergency situations and coordinate patient care as needed. F. OTHER RESPONSIBILITIES * Support team members and providers in delivering high-quality patient care. * Participate in staff meetings and training sessions as required. * Meet productivity and performance standards set by the Nurse Manager and NCHC Division protocols. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description. Position Qualifications:   Education * Graduate of an accredited RN program.  * Licensed in the State of Vermont. Provider-level CPR/BLS required.  * ACLS and PALS may be required at some sites. Experience  Minimum one-year experience in a clinical setting, preferably in primary care, urgent care, or telephonic triage. Knowledge and Ability: * Familiarity with public health and community health issues. * Strong knowledge of disease processes, treatments, and medications, including effects and side effects. * Excellent verbal and written communication skills for patient interaction and provider coordination. * Ability to assess, triage, and provide clinical advice over the phone or in person based on established protocols. * Ability to multitask in a high-paced environment while maintaining professionalism and patient-centered care. * Proficiency in Electronic Medical Records (EMR) and other relevant computer applications. * High level of confidentiality and ethical standards in patient care Physical Demands: * Requires full range of motion, including handling patients, manual dexterity, and eye-hand coordination. * Prolonged periods of standing, walking, and occasional lifting up to 50 pounds. * Exposure to communicable diseases and bodily fluids. * Work may include stressful situations and irregular hours.
Responsibilities
The Health Center Triage RN provides initial patient assessments via telephone to determine the urgency and appropriate level of care. This role involves coordinating patient flow, providing clinical advice, and collaborating with healthcare team members for comprehensive patient care.
Health Center Triage RN at NORTHERN COUNTIES HEALTH CARE INC
Saint Johnsbury, Vermont, United States - Full Time
Skills Needed
Patient Assessment, Clinical Advice, Communication Skills, Triage, Medication Management, Quality Improvement, Infection Control, Emr Proficiency, Patient Education, Team Collaboration, Emergency Response, Multitasking, Confidentiality, Bls Certification, Acls Certification, Pals Certification
Specialization
Candidates must be graduates of an accredited RN program and licensed in the State of Vermont, with at least one year of clinical experience. Strong communication skills and proficiency in EMR are essential, along with the ability to assess and triage patients effectively.
RN - Mobile Health Unit at Presbyterian Healthcare Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Patient Care, Medication Administration, Clerical Support, Scheduling, Referrals, Authorization, Emr Support, Telephone Triage, Medication Refill Management, Nursing Protocols, Safety Procedures, Patient Centered Care, Bls Certification, Nursing Process, Ambulatory Care, Direct Patient Care
Specialization
Candidates must have an Associate's degree in nursing and a valid nursing license in New Mexico or a Compact State. BLS certification is required at the time of hire.
LPN Acute Care- Neurology Stroke Unit-Limited Benefits-Nights at LCMC Health
New York, New York, United States - Full Time
Skills Needed
Compassion, Healthcare, Patient Care, Teamwork, Communication, Problem Solving, Inclusivity, Authenticity
Specialization
No specific requirements are mentioned, but a focus on compassion and dedication to patient care is emphasized. The role is likely suited for those with limited experience in acute care settings.
Licensed Practical Nurse (LPN) -Duke Primary Care-Wellesley at Duke Health
, , - Full Time
Skills Needed
Compassionate Care, Patient Care, Communication, Team Collaboration, Bls Certification, Nursing Procedures, Patient Education, Infection Control, Documentation, Diagnostic Procedures, Policy Development, Performance Improvement, Resource Management, Sterile Techniques, Health And Safety, Cognitive Functions
Specialization
Graduation from an accredited Practical Nurse program is required, along with current LPN licensure and BLS certification. No prior experience is necessary.
Patient Care Technician (PCT) - Acute Neuroscience (6 West) Wage at UVA Health
, Virginia, United States - Full Time
Skills Needed
Patient Care, Vital Signs Monitoring, Clinical Skills, Communication, Attention To Detail, Bending/Stooping, Documentation, Assisting With Procedures, Safety Maintenance, Team Collaboration, Basic Medical Knowledge, Patient History Taking, Emergency Response, Health Care Provider Bls Certification, Nurse Aide Certification, Emt Certification
Specialization
Candidates must be high school graduates or equivalent and possess a valid BLS certification. Additional requirements include certification as a Nurse Aide in Virginia or completion of an approved PCT education program.
Lead Director, Workforce Management & RTA - Retail Customer Care at CVS Health
, , United States - Full Time
Skills Needed
Workforce Management, Resource Planning, Team Leadership, Process Improvement, Performance Monitoring, Real Time Adherence, Scheduling Practices, Business Intelligence, Collaboration, Problem Solving, Decision Making, Growth Mindset, Training, Engagement, Customer Experience
Specialization
Candidates should have 10-15 years of work experience and be adept at execution, business intelligence, collaboration, and problem-solving. A bachelor's degree or equivalent experience is required, with a Certified Workforce Management Analyst (CWMA) preferred.
Experience Required
Minimum 10 year(s)
Behavioral Health Manager - Housing at Meridian Healthcare
Youngstown, Ohio, United States - Full Time
Skills Needed
Behavioral Health, Case Management, Housing First Principles, Trauma Informed Care, Team Leadership, Communication Skills, Mentoring, Assessment Skills, Crisis Management, Community Integration, Documentation Standards, Resource Coordination, Training, Electronic Health Records, Social Determinants Of Health, Supportive Housing, Mental Health
Specialization
Candidates must have a Master’s degree in Social Work or a related field and an active LISW or LPCC license. A minimum of 3 years of experience in case management or community mental health is required, along with knowledge of Housing First principles.
Experience Required
Minimum 2 year(s)
Mental Health Specialist (Per Diem) at Cape Cod Healthcare
, , - Full Time
Skills Needed
Mental Health Care, Patient Observation, Crisis Management, Therapeutic Communication, Team Collaboration, Patient Safety, De Escalation Techniques, Meal Assistance, Environmental Maintenance, Patient Admission, Behavioral Health, Process Improvement, Confidentiality, Patient Interaction, Occupational Programs, Recreation Programs
Specialization
Candidates must have a high school diploma or GED, with preference for an associate or bachelor's degree in a human service field. Relevant experience in mental health or direct patient care is required, along with BLS certification and de-escalation training within 30 days of hire.
Mental Health Specialist (Per Diem) at Cape Cod Healthcare
Hyannis, Massachusetts, United States - Full Time
Skills Needed
Mental Health Care, Patient Observation, Crisis Management, Therapeutic Communication, Patient Assistance, Team Collaboration, Safety Checks, Meal Assistance, Confidentiality, Process Improvement, De Escalation Techniques, Patient Interaction, Behavioral Health, Environmental Maintenance, Admission Process, Community Meetings
Specialization
Candidates must have a high school diploma or GED, with a preference for an associate or bachelor's degree in a human service field. Relevant experience in mental health or direct patient care is required, along with BLS certification and de-escalation training within 30 days of hire.
Caregiver - Memory Care at Kisco Senior Living
Los Altos, California, United States - Full Time
Skills Needed
Activities Of Daily Living, Companionship, Monitoring Well Being, Documentation, Emergency Response, Assistive Devices, Customer Service, Teamwork, Infection Control, Communication, Resident Engagement, Flexibility, Caregiving, Cognitive Impairment Support, Time Management, Problem Solving
Specialization
Candidates should have experience as a caregiver, particularly with residents with Mild Cognitive Impairment. A high school education or GED is preferred, and First Aid and CPR certifications may be required.
Experience Required
Minimum 2 year(s)
Caregiver - Memory Care at Benchmark Senior Living
Bedford, New Hampshire, United States - Full Time
Skills Needed
Compassion, Customer Service, Documentation, Emotional Support, Engagement, Activities Of Daily Living
Specialization
A valid HHA/PCA license is required for this position. Prior experience in a skilled nursing or assisted living community is preferred, and experience working with people with dementia is desired.
Caregiver - Memory Care at Kisco Senior Living
Los Altos, California, United States - Full Time
Skills Needed
Caregiving, Memory Care, Companionship, Resident Engagement, Daily Living Activities, Monitoring Well Being, Customer Service, Teamwork, Communication, Infection Control, Documentation, Emergency Response, Assistive Devices, Flexibility, Problem Solving, Time Management
Specialization
Candidates should have experience as a caregiver, particularly with residents with Mild Cognitive Impairment (MCI). A high school education or GED is preferred, along with First Aid and CPR certifications.
Experience Required
Minimum 2 year(s)
Caregivers at Lifesteps Inc
Butler, Pennsylvania, United States - Full Time
Skills Needed
Caregiving, Respect, Dignity, Independence, Community Support, Assistance, Quality Care, Human Services
Specialization
Candidates must be 18 years or older and able to lift 200 lbs. with assistance. A valid driver's license, auto insurance, and the ability to obtain necessary clearances are also required.
Caretaking at Highland Management Group
Minnetonka, Minnesota, United States - Full Time
Skills Needed
Housekeeping, Responsible, Detail Oriented, Punctual
Specialization
Candidates should possess skills in housekeeping and demonstrate responsibility and attention to detail. Punctuality is also a key requirement for this position.
Caregivers at Lifesteps Inc
Richland Township, Pennsylvania, United States - Full Time
Skills Needed
Caregiving, Respect, Dignity, Independence, Home Care, Community Support, Assistance, Communication
Specialization
Candidates must be 18 years or older and able to lift 200 lbs. with assistance. A valid driver's license and the ability to obtain necessary clearances are also required.
Caretaking at Highland Management Group
Hopkins, Minnesota, United States - Full Time
Skills Needed
Housekeeping, Responsible, Detail Oriented, Punctual
Specialization
Candidates should possess skills in housekeeping and be detail-oriented and responsible. Punctuality is also emphasized as a key requirement.
Ambulatory Care Nurse - RN at Westside Family Healthcare Inc
Bear, Delaware, United States - Full Time
Skills Needed
Patient Care, Care Coordination, Patient Education, Self Management Skills, Clinical Judgment, Health Promotion, Ambulatory Care, Bls Certification, Nursing Process, Interdisciplinary Care, Health Equity, Compassion, Service, Excellence, Empowerment
Specialization
Candidates must be graduates of an accredited nursing program with an associate degree in Nursing and hold an active RN licensure in Delaware. Current BLS certification and a commitment to obtain Ambulatory Care Certification within one year of hire are also required.
RN - Mother and Baby Care at Presbyterian Healthcare Services
Albuquerque, New Mexico, United States - Full Time
Skills Needed
Postpartum Care, Patient Centered Care, Newborn Care, Breastfeeding Support, Monitoring Vital Signs, Emergency Response, Patient Education, Physical Assessments
Specialization
An Associate Degree in Nursing and a State of New Mexico or Compact State Nursing License are required. BLS certification is also mandatory at the time of hire.
Primary Care Triage Nurse at GREATER SEACOAST COMMUNITY HEALTH
Somersworth, New Hampshire, United States - Full Time
Skills Needed
Clinical Judgment, Patient Communication, Telephone Assessments, Evidence Based Protocols, Collaboration, Ehr Documentation, Quality Improvement, Emotional Reassurance
Specialization
A current RN license in good standing is required, along with experience in primary care or telephone triage preferred. Candidates should possess excellent clinical judgment, communication skills, and comfort with EHR systems.
Experience Required
Minimum 2 year(s)
Integrated Care Therapist at Pawnee Mental Health Services Inc
Manhattan, Kansas, United States - Full Time
Skills Needed
Trauma Informed Therapy, Individualized Treatment Plans, Client Education, Care Coordination, Communication Skills, Community Based Care, Team Collaboration, Client Support, Mental Health Resources, Supervision, Crisis Intervention, Ethical Care, Compassionate Care, Behavioral Health, Therapy Groups, Client Relationships
Specialization
A Master’s degree in a relevant field is required, along with licensure as an LPC, LSCSW, LMFT, or similar. Strong communication skills and a valid driver's license are also necessary, with a preference for candidates with independent practice experience.