St. Hedwig Hospital

The Alexianer St. Hedwig Hospital Berlin is part of Alexianer St. Hedwig Clinics Berlin GmbH , an academic teaching hospital of Charité . At two locations – in Berlin-Mitte and Treptow-Köpenick – over 2,500 employees care for around 150,000 patients annually in 17 somatic and psychiatric clinics.

In psychiatry, the individual is at the center of everything we do. Our goal is to support older adults on their journey towards a meaningful and, as far as possible, independent life. We work according to the Wedding Model , which is based on multi-professional collaboration, participation, and personal responsibility . Elements such as recovery, patient-centered care, empowerment , and the involvement of family members shape our therapeutic approach.

Location : Trauma Outpatient Clinic Berlin

The trauma clinic supports people who have been victims of violence. Following an experience of physical or psychological violence, symptoms of severe psychological distress such as low mood, nightmares, anxiety, restlessness, and flashbacks can occur in some cases. If these symptoms persist, they can lead to post-traumatic stress disorder (PTSD) or depression. Our trauma clinic offers early support in coping with the consequences of trauma.

To strengthen our dedicated team, we are looking for a reliable and independent employee (m/f/d).

Do you enjoy working with people, possess organizational skills, like working independently and confidently with digital applications, and are you interested in working in the field of trauma-related disorders? Then we look forward to receiving your application.

Your tasks

• Organization and coordination of outpatient consultations 
• Appointment management
• Reception and care of our patients
• Administrative tasks (scanning cards, scheduling appointments, telephone and email correspondence, forwarding information)
• Contact person (m/f/d) for our cooperation partners at Lageso and the employers' liability insurance associations
• Support with billing and documentation
• Support for tablet-based diagnostics
• Contributing to the improvement of workflows and concepts

Your profile

• Completed vocational training as a healthcare administrator, office clerk, secretary, medical assistant, physician's assistant  or comparable qualification
• Responsible, structured and reliable work ethic
• High social competence, empathy and enjoyment in working with mentally ill people
• Teamwork skills, flexibility and resilience
• Interest in interdisciplinary collaboration and professional development
• Experience in psychiatry , psychotherapy, or trauma-related disorders is advantageous , but not a requirement.
• Good MS Office skills , experience with hospital information systems
• Career changers are welcome

We are looking for a highly organized, reliable and communicative individual who enjoys independently coordinating administrative processes and providing competent and respectful care to our patients.

our range

• A permanent full-time or part-time position (minimum 30 hours/week) in an appreciative work environment
• Working in a multi-professional team with flat hierarchies
• Work in an exciting environment of innovative forms of care 
• Thorough training and ongoing professional support
• Opportunities for professional training and personal development
• Scope for creativity and personal responsibility in daily work
• Central location , good public transport connections and a modern working environment